Bella Nail Spa

Critical: QualitySo I chose to go to this salon since it is literally 5 minutes from where I live. At first, everything was great and I was beginning to go regularly for dip powder, pedicures, and eyebrow waxing. They are on the expensive side, but if they actually do a good job I don’t mind paying extra AND I still tipped at least $20. The last few times I have gone in, the staff has not been as friendly and the last dip powder set I received was TERRIBLE. My nails had cracked and broken off weeks before it was time to get them done again. They didn’t even make it the “recommended” 2 weeks. Also, my eyebrows need to be waxed more often than I get my nails and toes done (monthly for nails and toes, biweekly for eyebrows) The past two times I have attempted to walk in for eyebrow waxes I have gotten blatantly turned away with, “sorry we have no one available.” However, if someone walks in for manicure or pedicure service they are told when to come back and their names are written down. I have experienced this myself and watched them so this to other people. I understand eyebrow waxing is not as expensive as other services, but especially since I am a regular, eyebrows are important, and it will take no more than 10 minutes, can I not be given a time to come back as well? Lastly, the last services I received they told me they would match my nails and toes and they were NOT the same color. I used to color match as a profession so that whole month that I had them drove me crazy. My nails were almost purple, while my toes were Carolina blue. This was the first time I did not tip for services and I will not be returning to this salon. I only gave 2 stars because besides the bad service, the salon is clean. I went to Triangle Town Center instead and had a very lovely experience.Services: Pedicure, Dip powder, WaxingSo I chose to go to this salon since it is literally 5 minutes from where I live. At first, everything was great and I was beginning to go regularly for dip powder, pedicures, and eyebrow waxing. They are on the expensive side, but if they …More

So I chose to go to this salon since it is literally 5 minutes from where I live. At first, everything was great and I was beginning to go regularly for dip powder, pedicures, and eyebrow waxing. They are on the expensive side, but if they actually do a good job I don’t mind paying extra AND I still tipped at least $20. The last few times I have gone in, the staff has not been as friendly and the last dip powder set I received was TERRIBLE. My nails had cracked and broken off weeks before it was time to get them done again. They didn’t even make it the “recommended” 2 weeks. Also, my eyebrows need to be waxed more often than I get my nails and toes done (monthly for nails and toes, biweekly for eyebrows) The past two times I have attempted to walk in for eyebrow waxes I have gotten blatantly turned away with, “sorry we have no one available.” However, if someone walks in for manicure or pedicure service they are told when to come back and their names are written down. I have experienced this myself and watched them so this to other people. I understand eyebrow waxing is not as expensive as other services, but especially since I am a regular, eyebrows are important, and it will take no more than 10 minutes, can I not be given a time to come back as well? Lastly, the last services I received they told me they would match my nails and toes and they were NOT the same color. I used to color match as a profession so that whole month that I had them drove me crazy. My nails were almost purple, while my toes were Carolina blue. This was the first time I did not tip for services and I will not be returning to this salon. I only gave 2 stars because besides the bad service, the salon is clean. I went to Triangle Town Center instead and had a very lovely experience.

Critical: ValueI do not recommend this nail salon. They are extremely overpriced they charge $20 extra for gel making my gel pedicure $70. I have never been charged that much extra for gel. The lady also did not tell me it was that much extra from the beginning, I didn’t find out till she rang me up.Service: Pedicure

I do not recommend this nail salon. They are extremely overpriced they charge $20 extra for gel making my gel pedicure $70. I have never been charged that much extra for gel. The lady also did not tell me it was that much extra from the beginning, I didn’t find out till she rang me up. Pedicure

Critical: CleanlinessI went in on July 24th or 25th for a pedi that was okay but came out with a nail fungus that won’t go away. The massage was barely pressure like she was just petting me, and my feet were rough as soon as I went to the nail dryer. I left my polish on until august 12th when I noticed discoloration underneath the sheer color and sure enough I had yellow bumpy spots on and under my nails. It has not grown out and anything I do isn’t changing it one bit. Definitely do not recommend.Service: PedicureI went in on July 24th or 25th for a pedi that was okay but came out with a nail fungus that won’t go away. The massage was barely pressure like she was just petting me, and my feet were rough as soon as I went to the nail dryer. I left my …More

I went in on July 24th or 25th for a pedi that was okay but came out with a nail fungus that won’t go away. The massage was barely pressure like she was just petting me, and my feet were rough as soon as I went to the nail dryer. I left my polish on until august 12th when I noticed discoloration underneath the sheer color and sure enough I had yellow bumpy spots on and under my nails. It has not grown out and anything I do isn’t changing it one bit. Definitely do not recommend.