BeBe Lee Beauty Lounge

Critical: Professionalism, PunctualityI had a horrible experience here. I booked with Samira before who was so professional and friendly. I came back and booked with the owner bebe who wasn’t even wearing a mask. I was scheduled to get my hair done on my birthday, came there 5 minutes early and she was doing someone elses hair and said i needed hair even though no one told me this when i called and made my appointment. I came back 20 minutes later and sat there for an hour and some with no one saying anything to me. I see her take 3 people in front of me, and I finally politely go up at 2:30 to ask when i can get in a chair because i have another appointment and she says me going to get hair messed her order up (20 mins) and says someone should of told me to bring hair when i called, the when i said no one told me she says “ well most people just do it”. I asked her for an estimate and she couldn’t even do that because she clearly didn’t care! She was not helpful at all and didn’t care she was messing up my birthday and i ended up having to leave. Terrible customer service from an owner, I would NOT suggest booking with Bebe if you want to be treated like a client.Service: HairstylingI had a horrible experience here. I booked with Samira before who was so professional and friendly. I came back and booked with the owner bebe who wasn’t even wearing a mask. I was scheduled to get my hair done on my birthday, came there 5 …More

I had a horrible experience here. I booked with Samira before who was so professional and friendly. I came back and booked with the owner bebe who wasn’t even wearing a mask. I was scheduled to get my hair done on my birthday, came there 5 minutes early and she was doing someone elses hair and said i needed hair even though no one told me this when i called and made my appointment. I came back 20 minutes later and sat there for an hour and some with no one saying anything to me. I see her take 3 people in front of me, and I finally politely go up at 2:30 to ask when i can get in a chair because i have another appointment and she says me going to get hair messed her order up (20 mins) and says someone should of told me to bring hair when i called, the when i said no one told me she says “ well most people just do it”. I asked her for an estimate and she couldn’t even do that because she clearly didn’t care! She was not helpful at all and didn’t care she was messing up my birthday and i ended up having to leave. Terrible customer service from an owner, I would NOT suggest booking with Bebe if you want to be treated like a client.