Beautiful You

Critical: ProfessionalismHad 2 hours booked with her. Showed up at the address that is listed on the google business page. Was told she had moved, and attempted to call her 3 times with no answer. The ladies at the salon she used to work at gave me her new address, continued trying to call and text, told her I’d be there in 15 minutes(which would have put me at 19 minutes past my appointment). She texted back while I was en route and told me we’d have to reschedule. I asked if she could wait til I got there to assess my hair and how long it would take(since I had 2 hours booked with her). She told me she would not see me, as she has a 10 minute late policy, but she threw in that she wouldn’t charge me a late fee (how kind of her ).Keep in mind, the only reason I was late is I went to the address that she has on google. Also, all of this is through text because she refuses to pick up the phone when I kept calling and calling.Immediately pulled over, traded in the Groupon, and went back to the salon that she used to be at and told them what happened. They were kind enough to get me in.So basically, went to the address she has listed (which was wrong), was 18 minutes late because of it, and she refused to even see me. This young lady does not know how to do business or treat her clients.Service: HaircutHad 2 hours booked with her. Showed up at the address that is listed on the google business page. Was told she had moved, and attempted to call her 3 times with no answer. The ladies at the salon she used to work at gave me her new address, …More

Had 2 hours booked with her. Showed up at the address that is listed on the google business page. Was told she had moved, and attempted to call her 3 times with no answer. The ladies at the salon she used to work at gave me her new address, continued trying to call and text, told her I’d be there in 15 minutes(which would have put me at 19 minutes past my appointment). She texted back while I was en route and told me we’d have to reschedule. I asked if she could wait til I got there to assess my hair and how long it would take(since I had 2 hours booked with her). She told me she would not see me, as she has a 10 minute late policy, but she threw in that she wouldn’t charge me a late fee (how kind of her ).Keep in mind, the only reason I was late is I went to the address that she has on google. Also, all of this is through text because she refuses to pick up the phone when I kept calling and calling.

Positive: ProfessionalismCarolyn did a wonderful job on my hair. I have been going here for a year now and it worth going. She really takes her time and to understand what I want and she does it perfectly. I would recommend this place to everyone.

Carolyn did a wonderful job on my hair. I have been going here for a year now and it worth going. She really takes her time and to understand what I want and she does it perfectly. I would recommend this place to everyone.

Critical: ProfessionalismMy appointment was cancelled 15 minutes prior to appointment. I had already arrived and had traveled 30 minutes to be there. Caroline texted me to cancel and asked me to text her back to reschedule. That was the last time I heard from her. After numerous text messages and phone calls she is yet to respond. I had prepaid for the appointment so know I am trying to get payment back from credit card company. I would NOT recommend wasting your time with this salon.My appointment was cancelled 15 minutes prior to appointment. I had already arrived and had traveled 30 minutes to be there. Caroline texted me to cancel and asked me to text her back to reschedule. That was the last time I heard from …More

My appointment was cancelled 15 minutes prior to appointment. I had already arrived and had traveled 30 minutes to be there. Caroline texted me to cancel and asked me to text her back to reschedule. That was the last time I heard from her. After numerous text messages and phone calls she is yet to respond. I had prepaid for the appointment so know I am trying to get payment back from credit card company. I would NOT recommend wasting your time with this salon.

Critical: ProfessionalismI had an appointment for a keratin hair treatment which was canceled by the salon 15 minutes before scheduled appointment. I was already at the salon waiting in my car to enter after traveling 30 minutes to get there. When I tried to reschedule they would not call me back or reply to any text messages. This has been going on for over two weeks. The treatment was pre-paid so now I have to contact credit card company for a refund as salon owner refuses to reimburse me or get in touch to reschedule. I have made multiple request via phone text and email to rebook and not able to get any response at all. I’d be very skeptical of anyone else doing business with this person as I feel it is not professional at all.I had an appointment for a keratin hair treatment which was canceled by the salon 15 minutes before scheduled appointment. I was already at the salon waiting in my car to enter after traveling 30 minutes to get there. When I tried to …More

I had an appointment for a keratin hair treatment which was canceled by the salon 15 minutes before scheduled appointment. I was already at the salon waiting in my car to enter after traveling 30 minutes to get there. When I tried to reschedule they would not call me back or reply to any text messages. This has been going on for over two weeks. The treatment was pre-paid so now I have to contact credit card company for a refund as salon owner refuses to reimburse me or get in touch to reschedule. I have made multiple request via phone text and email to rebook and not able to get any response at all. I’d be very skeptical of anyone else doing business with this person as I feel it is not professional at all.