BB Hair Salon & Supply LLC

Critical: Professionalism, PunctualityI scheduled an appointment with this salon on a few days ago ; long story short I arrived there about 10 minutes prior to my 10 o’clock appointment Someone else walked in after me also booked for a 10 am appointment it looks like they double booked. I left because, the person assuming that she is the owner asked to do the other person’s hair before she started mine (in other words I had to wait about an hour or so gas if she was doing me a favor!) This was my first time there ; I did not feel like a valued customer so I decided to leave (the owner showed no remorse and didn’t even apologize ) if anything the other customer was apologizing for them… This was 15 minutes past my “scheduled” 10 o’clock appointment… I like to support local small businesses , but I value my time and will hope that in 2022 that this business will have proper time management etc! Respect your customer’s time and learn how to properly communicate if there’s a mishap etc…Service: Box BraidsI scheduled an appointment with this salon on a few days ago ; long story short I arrived there about 10 minutes prior to my 10 o’clock appointment Someone else walked in after me also booked for a 10 am appointment it looks like they …More

I scheduled an appointment with this salon on a few days ago ; long story short I arrived there about 10 minutes prior to my 10 o’clock appointment Someone else walked in after me also booked for a 10 am appointment it looks like they double booked. I left because, the person assuming that she is the owner asked to do the other person’s hair before she started mine (in other words I had to wait about an hour or so gas if she was doing me a favor!) This was my first time there ; I did not feel like a valued customer so I decided to leave (the owner showed no remorse and didn’t even apologize ) if anything the other customer was apologizing for them… This was 15 minutes past my “scheduled” 10 o’clock appointment… I like to support local small businesses , but I value my time and will hope that in 2022 that this business will have proper time management etc! Respect your customer’s time and learn how to properly communicate if there’s a mishap etc…

Critical: Punctuality, QualityWent for my biracial daughters first haircut. Had to wait an hour past our appt time as there is clearly poor planning with other appts- obviously braids take a long time on others. Then, she singled my daughters hair in the front which I did not ask for, I told her the length I wanted it. Her hair isn’t evenly cut anywhere. Now, it’s difficult for me to braid and style. Horrible cut! I’m so disappointed, will never go back!!!Service: HaircutWent for my biracial daughters first haircut. Had to wait an hour past our appt time as there is clearly poor planning with other appts- obviously braids take a long time on others. Then, she singled my daughters hair in the front which I …More

Went for my biracial daughters first haircut. Had to wait an hour past our appt time as there is clearly poor planning with other appts- obviously braids take a long time on others. Then, she singled my daughters hair in the front which I did not ask for, I told her the length I wanted it. Her hair isn’t evenly cut anywhere. Now, it’s difficult for me to braid and style. Horrible cut! I’m so disappointed, will never go back!!!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy first time to this salon as well as my first time ever getting braids. Salon was recommended by my sister who has been several times for braids. The ladies are very nice and attentive. Katia did my hair and she did an awesome job. Would definitely go back if I decide to do braids again.

My first time to this salon as well as my first time ever getting braids. Salon was recommended by my sister who has been several times for braids. The ladies are very nice and attentive. Katia did my hair and she did an awesome job. Would definitely go back if I decide to do braids again.

Critical: Quality, ValueI was referred to the salon by a coworker. I called and got an appointment the next day. The woman who did my hair was very nice and polite. I got a crochet and the quality of the work was horrible! I wanted to like this salon as I said the woman was pleasant she even responded to me after I informed her how bad the quality was. I had missing hair in the back the braids were loose. The crotchet was not installed properly. I was unable to go back in so I took it as a lost which was not cheap, I would never return again or reccomend to anyone.I was referred to the salon by a coworker. I called and got an appointment the next day. The woman who did my hair was very nice and polite. I got a crochet and the quality of the work was horrible! I wanted to like this salon as I said …More

I was referred to the salon by a coworker. I called and got an appointment the next day. The woman who did my hair was very nice and polite. I got a crochet and the quality of the work was horrible! I wanted to like this salon as I said the woman was pleasant she even responded to me after I informed her how bad the quality was. I had missing hair in the back the braids were loose. The crotchet was not installed properly. I was unable to go back in so I took it as a lost which was not cheap, I would never return again or reccomend to anyone.