Bayside Nails

Critical: ProfessionalismI’ve been there a few times and this last time the lady whom I last went to a week before wasn’t in yet. I called the day before to let them know ahead of time that my nail chipped. I had dipping powder. Because the dipping powder chipped off of one nail the nail was exposed and also chipped my nail later on. I was told no appointment was needed to just come in. When I got there the lady who did my nails hadn’t arrived yet. It was after 10 am. When she walked in they told her in their language that I was there for a repair. She seemed annoyed. When I sat down I said good morning, how are you doing and she replied fine with an attitude. She proceeded to find my color which she couldn’t find at first which made her more upset. She then slammed everything down and asked how the nail chipped. I told her I reached for something and it chipped the corner. I very nicely just commented that I may just get gel next time because the dipping powder seems to chip more easily. Before I could finish she cut me off speaking to the lady beside her in their language and attitude is universal no matter what language you’re speaking. I knew she was saying something rude. She then turns to me and says very rudely that it’s my fault not the dipping powder . I broke my nail not the powder . So I calmly stated , no the powder chipped on top of my real nail first exposing my nail and so later on that peice of my nail also chipped because it was left exposed. She said nothing. Just kept talking in a nasty tone to the lady next to her who didn’t reply to her at all. She just looked nervous. Once she was done she slammed her stuff and said ok bye, bye, bye. I asked her how much since I could see she was so upset about it and she said no bye! I have nicely tipped this same woman each time I came to her prior to this visit and she behaved nicely calling me baby. Now when she saw me as an annoyance because of a repair that wouldn’t make her any money she treated me like trash. I will NEVER step foot in there again. That’s very unprofessional.Service: ManicureI’ve been there a few times and this last time the lady whom I last went to a week before wasn’t in yet. I called the day before to let them know ahead of time that my nail chipped. I had dipping powder. Because the dipping powder chipped …More

I’ve been there a few times and this last time the lady whom I last went to a week before wasn’t in yet. I called the day before to let them know ahead of time that my nail chipped. I had dipping powder. Because the dipping powder chipped off of one nail the nail was exposed and also chipped my nail later on. I was told no appointment was needed to just come in. When I got there the lady who did my nails hadn’t arrived yet. It was after 10 am. When she walked in they told her in their language that I was there for a repair. She seemed annoyed. When I sat down I said good morning, how are you doing and she replied fine with an attitude. She proceeded to find my color which she couldn’t find at first which made her more upset. She then slammed everything down and asked how the nail chipped. I told her I reached for something and it chipped the corner. I very nicely just commented that I may just get gel next time because the dipping powder seems to chip more easily. Before I could finish she cut me off speaking to the lady beside her in their language and attitude is universal no matter what language you’re speaking. I knew she was saying something rude. She then turns to me and says very rudely that it’s my fault not the dipping powder . I broke my nail not the powder . So I calmly stated , no the powder chipped on top of my real nail first exposing my nail and so later on that peice of my nail also chipped because it was left exposed. She said nothing. Just kept talking in a nasty tone to the lady next to her who didn’t reply to her at all. She just looked nervous. Once she was done she slammed her stuff and said ok bye, bye, bye. I asked her how much since I could see she was so upset about it and she said no bye! I have nicely tipped this same woman each time I came to her prior to this visit and she behaved nicely calling me baby. Now when she saw me as an annoyance because of a repair that wouldn’t make her any money she treated me like trash. I will NEVER step foot in there again. That’s very unprofessional.