Bay Rose Nails Spa Inc

Critical: ProfessionalismToday April 22nd 10:15 AM I send my husband to bay rose nails to get a gel manicure before going on vacation. He walked in and asked Amy for a manicure and she looked at him and simply said NO! I was besides myself just because not only I, my children, my daughter in law have been visiting this business for years.What type of discrimination is this! It’s disgusting to know you have a business where your duty is to give a service and this is the way you act! Why because he looked young and was wearing a black sweatsuit and a black mask, I hope it wasn’t because he’s Hispanic because you do have staff who are Hispanic and I would hope that you have respect for them or NOT.My husband or better yet anyone you feel fits your standards should not be treated this way.You definitely should not judge a book by its cover at all!You denied service to a respectful citizen of your business community, a father of four grown responsible children, a grandfather, should I go on!Your behavior was disgusting! May God forgive you for your foolishness.I hope that you will learn from this because I am going to make sure that I and many others discontinue giving you service. I will also be making a complaint against your business for discrimination.Today April 22nd 10:15 AM I send my husband to bay rose nails to get a gel manicure before going on vacation. He walked in and asked Amy for a manicure and she looked at him and simply said NO! I was besides myself just because not only …More

Today April 22nd 10:15 AM I send my husband to bay rose nails to get a gel manicure before going on vacation. He walked in and asked Amy for a manicure and she looked at him and simply said NO! I was besides myself just because not only I, my children, my daughter in law have been visiting this business for years.

Critical: Professionalism, Quality, ValueThis establishment is extremely unprofessional, rude and down right horrible. My father went in for a walk in at 10am(which they do with no problem for my mother and I)! There were no other customers in the establishment so my dad wanted to get a quick mani/pedi done. There was one nail tech inside(Amy) and as soon as my father walked in and asked for service she quickly replied, “NO!” No explanation, no reasoning, nothing! She literally looked my father up and down, and refused to service him! What kind of discrimination is this? Because he had on an oversized black sweatsuit and a face mask(because we are still in a pandemic and it is required in establishments)? He took down his mask to show her his whole face and ask why he was being refused service, only to once again hear, “NO!” When we called the salon after my father told us what happened, and she realized we were clients there before she replied, “oh it’s only by appointment” and then “but come now, no appointment!” So what is it? Is it only by appointment, which they don’t state anywhere? Or is it walk in, which they obviously denied…or is it just discrimination for no apparent reason. Hmmmm. Whatever it is, we will not be returning to this establishment and I will be telling everyone I know to never put another dollar in your pockets. It is one thing to be a bad owner/employee…but a complete other issue to be a nasty human being!! We are living in extremely uncertain and crazy times, the least we all could do as a community is be United and spread kindness in any way possible!!!This establishment is extremely unprofessional, rude and down right horrible. My father went in for a walk in at 10am(which they do with no problem for my mother and I)! There were no other customers in the establishment so my dad wanted to …More

This establishment is extremely unprofessional, rude and down right horrible. My father went in for a walk in at 10am(which they do with no problem for my mother and I)! There were no other customers in the establishment so my dad wanted to get a quick mani/pedi done. There was one nail tech inside(Amy) and as soon as my father walked in and asked for service she quickly replied, “NO!” No explanation, no reasoning, nothing! She literally looked my father up and down, and refused to service him! What kind of discrimination is this? Because he had on an oversized black sweatsuit and a face mask(because we are still in a pandemic and it is required in establishments)? He took down his mask to show her his whole face and ask why he was being refused service, only to once again hear, “NO!” When we called the salon after my father told us what happened, and she realized we were clients there before she replied, “oh it’s only by appointment” and then “but come now, no appointment!” So what is it? Is it only by appointment, which they don’t state anywhere? Or is it walk in, which they obviously denied…or is it just discrimination for no apparent reason. Hmmmm. Whatever it is, we will not be returning to this establishment and I will be telling everyone I know to never put another dollar in your pockets. It is one thing to be a bad owner/employee…but a complete other issue to be a nasty human being!! We are living in extremely uncertain and crazy times, the least we all could do as a community is be United and spread kindness in any way possible!!!