baxter nails & spa

Critical: Professionalism, PunctualityI thought the whole reason for making an appointment was to get serviced at your appointed time. I can understand a little delay but when you have a 4:45 appointment and do not leave the salon until 9:00, something is wrong.Unfortunately, making an appointment does not matter at this salon. It only gives you the right to sit and wait. No different from a walk in.This salon is very unorganized during their peak time. They book appointments every 15 min with no real plans on how they are going to service their clients. While I was there, they attended to other customers that had later appointments than I did. It was very frustrating. When I asked for an explanation, all they said to me was wait another 30 min. If I did not need my nails done, I would have left.Although I love the work that the young lady did, they should realize as business owners that their clients time is just as important as their time, especially if you are taking the time to make an appointment.They are not working efficiently and unfortunately it’s at their client’s expense. It was a horrible experience.Services: Pedicure, Acrylic nailsI thought the whole reason for making an appointment was to get serviced at your appointed time. I can understand a little delay but when you have a 4:45 appointment and do not leave the salon until 9:00, something is wrong. …More

I thought the whole reason for making an appointment was to get serviced at your appointed time. I can understand a little delay but when you have a 4:45 appointment and do not leave the salon until 9:00, something is wrong.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI came in for an acrylic removal And manicure – I have never been more impressed with my nails ever before! Max and Kim were both so detailed and took their time to make sure my nails were beautiful! Max took care Of the removal and was especially careful to protect my real nails underneath – he took his time to clean up my cuticles and shape out my nails until they looked more healthy than before a full set! Then he had Kim switch with him bc she was the best at painting the french tips – I love how they used team work to make sure I got the best care possible ;)!!! I will be a loyal customer for Max and Kim only moving forward! HIGHLY recommend!!!I came in for an acrylic removal And manicure – I have never been more impressed with my nails ever before! Max and Kim were both so detailed and took their time to make sure my nails were beautiful! Max took care Of the removal and was …More

I came in for an acrylic removal And manicure – I have never been more impressed with my nails ever before! Max and Kim were both so detailed and took their time to make sure my nails were beautiful! Max took care Of the removal and was especially careful to protect my real nails underneath – he took his time to clean up my cuticles and shape out my nails until they looked more healthy than before a full set! Then he had Kim switch with him bc she was the best at painting the french tips – I love how they used team work to make sure I got the best care possible ;)!!! I will be a loyal customer for Max and Kim only moving forward! HIGHLY recommend!!!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI love this place! Everyone is so nice and professional. The gentleman that does my pedicure each time, I think he’s the own is a perfectionist and spends so much time on me, gives the best foot and leg massage that last forever. Every time I leave I feel so relaxed, never had that any other place I’ve been. I will definitely be back !Services: Pedicure, Gel manicures, Manicure

I love this place! Everyone is so nice and professional. The gentleman that does my pedicure each time, I think he’s the own is a perfectionist and spends so much time on me, gives the best foot and leg massage that last forever. Every time I leave I feel so relaxed, never had that any other place I’ve been. I will definitely be back ! Pedicure, Gel manicures, Manicure