Balance Day Spa Kernersville

  4.2 – 77 reviews   • Massage therapist

Balance Day Spa Kernersville 27284

Located In: New Market Plaza

Hours

Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–8 PM
Saturday9 AM–8 PM
Sunday9 AM–6 PM
Monday9 AM–6 PM

Address and Contact Information

Address: 960 S Main St, Kernersville, NC 27284

Phone: (336) 993-0303

Website: https://balancedayspa.zenoti.com/webstoreNew/services/d2011964-0027-4c96-82f8-2d81e2290711?booking_source=booknow&booking_medium=google&hl=en-US&gei=0Gj0Y5CpGKi52roPvYO80Ao&rwg_token=AI9VzbsTNmxrlVk3tpAlFiIS-6YiQYgu-cErJc5dI7L84qR7I7EStw4NVYL_6K3lc7kFPZ3R5roq-pVkUL2qTN8JHuX0-fovDg%3D%3D

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Reviews

Sharon F.
Children bought me a gift certificate for BDS for Mother’s Day. Took forever to get an appointment (they fill up fast) and I suspect they are short staffed right now. I usually go to the GSO location but the available appointments were too far out. I did have to give my credit card info in order to book the appointment but my card was never charged. When I arrived I was able to give them my gift certificate for payment. Booked a 90 min massage and a peppermint scalp massage. Dawn was great and very professional. I prefer the Greensboro location which has a much nicer shower and a sauna.
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Jason Dawkins
Massage therapist Dawn at Kernersville was great. However the overall experience was horrible. It took multiple attempts to schedule appointments. The lady at the front desk was very rude.
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Mary Jeffries
Don’t ever buy a gift certificate from this place. I was given one for Mothers day last yr. They closed the location it was for. So I tried to make an appt at the Kernersville but they wanted a credit card to make the appt. But it was already paid for. Long story short they have put off giving the refund for over 4 months now. They always have some excuse. I would not recommend this place to ANYONE EVER They lie everything they speak
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Linda Vogler Nichols
Had a 50 min massage by Janelle today. There are no words to adequately describe my session. She was phenomenal, at the very least. I was very impressed by her smooth transition from one site to the next. Every movement was connected to the next phase. It was as if she knew exactly what I needed. I highly recommend Janelle and will continue to choose her for every session.
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Crystal Nichols
Don’t answer phone or return calls, website is not easy to navigate
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Rae Mackall
Positive: Communication, Professionalism, QualityI’ve been going to BDS for over 20 years and have used every service they offer. Also buy my facial skin care products there, because their professional experts know which products work best for me. Since I’m a frequent customer, I purchase their monthly plan at a very affordable price – saves me lots of money. LoveBalanced Day Spa – it is my only go to place .I’ve been going to BDS for over 20 years and have used every service they offer. Also buy my facial skin care products there, because their professional experts know which products work best for me. Since I’m a frequent customer, I purchase …More
I’ve been going to BDS for over 20 years and have used every service they offer. Also buy my facial skin care products there, because their professional experts know which products work best for me. Since I’m a frequent customer, I purchase their monthly plan at a very affordable price – saves me lots of money. Love
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Madison Hastings
Positive: ProfessionalismMy husband and I visited for the 1st time. My prenatal massage was so wonderful. We both had Ezra as our massage therapist. He was fantastic! We will definitely book again.
My husband and I visited for the 1st time. My prenatal massage was so wonderful. We both had Ezra as our massage therapist. He was fantastic! We will definitely book again.
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Hurley W
I have been going for two months now. It is a very clean spa. The staff is very friendly and helpful. I love the results I see already!! Angela is wonderful!! I look forward to going back each month!! Get a membership, it’s definitely worth it! 🙂
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rosengso
Nice atmosphere. Great customer service! Donte (excuse the spelling) was amazing and has great hands! I did the 80 minutes and was so relaxed. He worked out so many knots, I feel so much better! Added plus I walked out with some great Farm Fresh products.
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Sarah Sawyer
Critical: Communication, ProfessionalismDO NOT USE THEIR WEBSITE TO BOOK YOUR APPOINTMENT!!! I REPEAT, DO NOT USE THEIR WEBSITE TO BOOK ANY APPOINTMENTS!!!!!!I was so looking forward to having a massage today after having a really long, really hard week. I drive all the way to Kernersville for my appointment and they gave my appointment away because they are having issues with their website. THAT ISN’T A GOOD EXCUSE!!! In this day in age, all businesses should have a functional website, especially if they encourage their clients to book through the website. All the receptionist could say was “Sorry, but we will give you 10% off next time.” I highly doubt that I will ever go back to BDS ever again. I still don’t know why I was turned away instead of the people who booked after me. Not good business practices BDS!I could have been home, with my daughter at 12. Instead, I got home at 3:30 after instantly being turned away by the receptionist because they are incapable of maintaining a functional website and schedule. After having a terrible week, I decided to treat myself to a massage, it was the one thing that I was looking forward to that helped me through the week. Because of BDS I lost 3.5 hours that I could have spent with my daughter. I lost 3.5 hours that I could have used to study for an exam coming up. I could have had my hair done, but opted for a massage instead. I lost 85 minutes of driving time, yes I live 40 mins from their facility. I lost 80 miles of milage and gas to drive there just to drive back. If I ever thought about giving BDS another chance, I would need a lot more that just 10%off. More like 80-100% an actual apology and a plan for how they plan to fix their website issues so that it doesn’t happen again. However I highly doubt that I would hear from BDS, they seem like a very cowardly company.DO NOT USE THEIR WEBSITE TO BOOK YOUR APPOINTMENT!!! I REPEAT, DO NOT USE THEIR WEBSITE TO BOOK ANY APPOINTMENTS!!!!!! …More
DO NOT USE THEIR WEBSITE TO BOOK YOUR APPOINTMENT!!! I REPEAT, DO NOT USE THEIR WEBSITE TO BOOK ANY APPOINTMENTS!!!!!!
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