Aveda Essence Salon & Day Spa

Positive: Professionalism, Quality, ValueI love Aveda Essence and highly recommend them! They are a friendly, fun bunch, and offer some of the best massages in town. Loetta does fabulous massages that are so relaxing. She does a great job getting the knots out of my shoulders without bruising me and leaving me in more pain like so many other massage therapists do. I come in regularly for treatments and can always move so much better when she’s done.They do great hair cuts as well. These guys are indeed a full Aveda salon and they use exclusive high quality Aveda products.Services: Back massages, HaircutI love Aveda Essence and highly recommend them! They are a friendly, fun bunch, and offer some of the best massages in town. Loetta does fabulous massages that are so relaxing. She does a great job getting the knots out of my shoulders …More

I love Aveda Essence and highly recommend them! They are a friendly, fun bunch, and offer some of the best massages in town. Loetta does fabulous massages that are so relaxing. She does a great job getting the knots out of my shoulders without bruising me and leaving me in more pain like so many other massage therapists do. I come in regularly for treatments and can always move so much better when she’s done.

Critical: Quality, ValueDon’t go here to get your hair cut. I have a lot of reasons I will never come here again and make sure other people don’t.1. It’s in a basement. Which is fine. But usually you don’t see names like Aveda have their salon in a basement. I was very thrown off by this when I pulled up and almost just left.2. $45 plus tip seems a bit much for a hair cut.3. The girl cutting my hair was very nice but it seems like she had a hard time multitasking. When she would talk, she would stop doing my hair so she could talk. Then go back to doing what she was doing. I was there for over an hour just to get my hair cut.4. My finished hair was uneven by INCHES (see photo). She had been trying to get the front sides even several times. I had to mention that it was still uneven after her going back a few times to make it even. When I left, it was still inches off, and I was over it.5. I asked for layers in my hair and she grabbed a comb I hadn’t seen before. After looking it up on the internet when I got home, I realized it was a thinning comb. She used a thinning comb on my SUPER THIN hair to make layers? I have never seen this done before and I have been getting layers in my hair for over 20 years. Now I have spots in my hair that are just missing chunks of hair. These are definitely not layers. The bottom half of my hair is really thin and it tapers off.6. I tried to contact to get a refund. They agreed. Said they would Venmo me because I was going to be out of town the next two weeks. That never happened. I contacted them again when I got back into town. The manager (I think) called me and asked to call to talk about what happened. I returned the call but no answer and no answering machine. So this got us nowhere.7. I had to go to another salon to get my hair fixed as much as possible. She had to cut it shorter, try to round out the “layering” what was previously done. And basically told me that I would just have to wait for it to grow out because there was no way she could fix the areas of my hair that were thinned and were just missing tons of hair.I think you see the point here. Go to a different salon so you don’t have to have the same experience as I did.Service: HaircutDon’t go here to get your hair cut. I have a lot of reasons I will never come here again and make sure other people don’t. …More

Don’t go here to get your hair cut. I have a lot of reasons I will never come here again and make sure other people don’t.

Critical: QualityShe started 30 min late and then last 10 min of the massage just sat there not even massaging so I could “relax.” When she was massaging it was disjointed and weird with inconsistent pressure in all the wrong places and the conversation was extremely awkward.One of the least relaxing and least enjoyable experiences I’m very sad I wasted my money.When I told her I wasent paying for the whole massage because she didn’t even get me in until 30 min after the appointment she still charged me a tip and wouldn’t give me all my change I was due back. Unbelievable She started 30 min late and then last 10 min of the massage just sat there not even massaging so I could “relax.” When she was massaging it was disjointed and weird with inconsistent pressure in all the wrong places and the conversation was …More

She started 30 min late and then last 10 min of the massage just sat there not even massaging so I could “relax.” When she was massaging it was disjointed and weird with inconsistent pressure in all the wrong places and the conversation was extremely awkward.