Hours
| Saturday | 10 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
Address and Contact Information
Address: 1612 U St NW, Washington, DC 20009
Phone: (202) 232-6620
Website: http://auraspa.net/
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Reviews
Meghan M
Have been going here consistently for 3 years. Michael, Ian, and Jazlyn are all amazing! I have had hit-and-miss experiences with some of the other practitioners, including one being somewhat rude when I asked for a specific massage technique (to use fingers to work out knots instead of elbows – ouch). I think part of the problem is that you can’t book a specific type of massage the way you do at other massage place (eg, Swedish, deep tissue, trigger point, etc), so you’re not really sure what you’re going to get until you try that provider (which might be a waste of money if you don’t like their therapeutic approach).
… moreAmeen Shallal
Positive: Professionalism, QualityExcellent spa located within a gym. Easily accessible. Clean, good spa-like vibes and fully professional team. They do a good job of sending reminder and check-in texts. I would also like to recommend Jenna, specifically. Came to her with severe knots in my back built up over a long period. I went to her once and she spent 75 minutes focused on one area of my back (per my request). The knots were so bad I came back two weeks later to Jenna. She did not disappoint but my back was so bad I needed to come back for a third session two days later. Three sessions in three weeks is a testament to her amazing skill. She was able to successfully make the biggest difference after trying several other remedies. Can’t say enough about Jenna.Excellent spa located within a gym. Easily accessible. Clean, good spa-like vibes and fully professional team. They do a good job of sending reminder and check-in texts. I would also like to recommend Jenna, specifically. Came to her with …More
Excellent spa located within a gym. Easily accessible. Clean, good spa-like vibes and fully professional team. They do a good job of sending reminder and check-in texts. I would also like to recommend Jenna, specifically. Came to her with severe knots in my back built up over a long period. I went to her once and she spent 75 minutes focused on one area of my back (per my request). The knots were so bad I came back two weeks later to Jenna. She did not disappoint but my back was so bad I needed to come back for a third session two days later. Three sessions in three weeks is a testament to her amazing skill. She was able to successfully make the biggest difference after trying several other remedies. Can’t say enough about Jenna.
Sulzhan Bali
Critical: Communication, ProfessionalismDo NOT BUY A PACKAGE for a massage at Aura Spa. I was a loyal customer for years when I lived in City Vista. I brought a package of 12 massages in 2019, which were essentially massages paid in advance (they gave you 10 -15 USD lower price and a free massage). I have been unable to use my massages – pandemic, two city living situation. They extended my package in 2020 until May 2021 – but I could not use it due to family health emergency.I currently have 5 massages unused that I paid for in advance (approx value over 600 USD) -but the business refuses to refund or reinstate (I offered even paying delta in cost). There has been no way of knowing how many massages are left – so shoddy management of spa and terrible experience.Do NOT BUY A PACKAGE for a massage at Aura Spa. I was a loyal customer for years when I lived in City Vista. I brought a package of 12 massages in 2019, which were essentially massages paid in advance (they gave you 10 -15 USD lower price …More
Do NOT BUY A PACKAGE for a massage at Aura Spa. I was a loyal customer for years when I lived in City Vista. I brought a package of 12 massages in 2019, which were essentially massages paid in advance (they gave you 10 -15 USD lower price and a free massage). I have been unable to use my massages – pandemic, two city living situation. They extended my package in 2020 until May 2021 – but I could not use it due to family health emergency.
Nisreen Eadeh
Positive: QualityThe masseurs and facialist were great but management has been MISERABLE the whole time therafter. Elaine called us right after our trip demanding that we pay again and called multiple times about a problem we couldn’t solve. We were charged for the spa trip on our credit cards so we have no idea why she kept contacting us all day after the massage about a credit card issue? Honestly don’t understand what the issue was. This is just so sloppy and made us incredibly annoyed. All the relaxation we gained from the spa was immediately erased by our multiple interactions with the the “corporate office.” Not worth the hassle.The masseurs and facialist were great but management has been MISERABLE the whole time therafter. Elaine called us right after our trip demanding that we pay again and called multiple times about a problem we couldn’t solve. We were charged …More
The masseurs and facialist were great but management has been MISERABLE the whole time therafter. Elaine called us right after our trip demanding that we pay again and called multiple times about a problem we couldn’t solve. We were charged for the spa trip on our credit cards so we have no idea why she kept contacting us all day after the massage about a credit card issue? Honestly don’t understand what the issue was. This is just so sloppy and made us incredibly annoyed. All the relaxation we gained from the spa was immediately erased by our multiple interactions with the the “corporate office.” Not worth the hassle.
Jason Wemmers
I was ready to give up on massage because it felt like they were just pushing my sore muscles around. I’d feel mostly better for an hour and then start hurting again. I’ve been working with Jay Arovas for almost a year and he does amazing work. He has a lot of technical expertise and does frequent re-evaluations of my posture to make sure we’re still on track. I’m sure Jay is great with a regular relaxing massage but the body work he does with me is more in line with what I imagine top athletes receive. He also gives me useful exercises at the end of the session and (when I do them) they really help. Try bodywork with Jay before you give up!
… moreEmily Rasheed
I went in to Aura Spa for a massage. The actual service was OK – no particular complaints except perhaps better time management on the masseuse’s part. The spa, however, seriously deteriorated my perception of the service and spa. As a first timer at this gym/spa, it wasn’t clear where the spa was located within the building. The gym’s front desk staff eventually attended to me to direct me to the spa. I entered an empty “waiting area,” two chairs and a water cooler. I served myself some water and looked around, trying to find an attendant or some indication where to receive my service or check in. I walked back out to the gym again to make sure that I didn’t need to check in anywhere since, after nearly 10 minutes, nobody had addressed me. Some gym/spa staff did enter and exit the spa, but none addressed me and I couldn’t catch their attention when I tried. The gym cashier assured me that I was in fact in the right area. I went back into the spa and walked around a bit, inadvertently entering the sauna area, then decided to stay put and wait for the masseuse. She arrived about 5 minutes after the service was scheduled, even though they request that you arrive 15 minutes before the scheduled service time. The massage room was cold and damp, as some of the spa rooms are in the basement. There are LED plastic rope lights, which provides a very glaring, bright light, even with the other ambient lights turned off. The masseuse did offer a towel to cover my eyes so that the bright neon glow didn’t disturb me. The ambient sound system wasn’t working, so the massuese put on a Spotify playlist of relaxation music, then put her phone in a glass cup to amplify the music. I appreciated her improvisation, but it didn’t quiet work to drown out the noise from the attached gym and hallway conversations. Otherwise, the massage went on without event. No warmed blankets, candles, or aromatherapy – but again, it’s a spa in a gym, so I didn’t know what to expect. When checking out, I had to pay, even though the massage was a gift and the gift giver’s credit card was provided and charged on the online booking system. The 60 minute massage cost $110.
… moreM H
Having utilized this spa multiple times, Amparo is simply the best! She genuinely shows care for any problem areas and is very knowledgeable if there are any questions regarding skin care. Since seeing Amparo, my face has never looked better! She is gentle, but effective at the same time when cleansing and ‘getting in’ to remove all the buildup and grime. I love the feeling after treatment, and continually get asked what I do for my skin. Thank you Amparo! ♡
… moreZohaib Rasheed
Awful. Damp basement rooms with neon lights that smell my a gym or armpit. Sound system wasn’t working. No one was there to receive my wife. Awful. Go there if you want to waste your money and have someone touch you, not massage you.
… moreAmanda W
Juan not only gives great deep tissue massages, but is really good to talk with about weight training – very knowledgeable in health and exercise. Highly recommended, especially if you’re actively exercising.
… moreWarrick Gillingham
Great 1 hour massage with attendant
… more