Aroma Massage

Critical: Communication, ProfessionalismThe massage was ok. Not very relaxing. A lot of noise and talking between the workers. That really didn’t upset me it was just not relaxing. When it came time to pay they told me it was more than they posted my massage to be. She said she had to do a deep tissue which I never signed up for and was never told .I know it was just a way for her to charge me more . It was not a misunderstanding I was very clear what type of massage I wanted. Then when I paid she charged a service fee for using a credit card . I did not see that posted anywhere. I was shock when I left . I came home and read the reviews. It really upset me when I saw that this has been an issue before and they don’t care enough to change their behavior. People have left the same reviews and yet they continue to not change.The massage was ok. Not very relaxing. A lot of noise and talking between the workers. That really didn’t upset me it was just not relaxing. When it came time to pay they told me it was more than they posted my massage to be. She said she …More

The massage was ok. Not very relaxing. A lot of noise and talking between the workers. That really didn’t upset me it was just not relaxing. When it came time to pay they told me it was more than they posted my massage to be. She said she had to do a deep tissue which I never signed up for and was never told .

Critical: ProfessionalismMassage was decent, and I was able to get in same-day, which is appreciated – but my issue is with the payment process. I offered a greater than 20% tip but was essentially told that wasn’t enough and they would be adding an additional $5 in tip (despite my questions and polite objections). Very unprofessional.Will definitely not be returning.Massage was decent, and I was able to get in same-day, which is appreciated – but my issue is with the payment process. I offered a greater than 20% tip but was essentially told that wasn’t enough and they would be adding an additional $5 …More

Massage was decent, and I was able to get in same-day, which is appreciated – but my issue is with the payment process. I offered a greater than 20% tip but was essentially told that wasn’t enough and they would be adding an additional $5 in tip (despite my questions and polite objections). Very unprofessional.

Positive: Communication, Professionalism, QualityScheduled a same day massage. Arrived on time and Amy greeted me. We discussed massage options and I chose deep tissue. She did a fantastic job finding all of my sore spots. She is well trained. There was some upselling for the hot stones but I didn’t mind. We upsell in my business too. I will be back.

Scheduled a same day massage. Arrived on time and Amy greeted me. We discussed massage options and I chose deep tissue. She did a fantastic job finding all of my sore spots. She is well trained. There was some upselling for the hot stones but I didn’t mind. We upsell in my business too. I will be back.

Positive: QualityBest massage I’ve ever had and I have been to almost every spa in the area. I will never go anywhere else. Coco is who you need to go visit! She found every problem area I had! The quality of this massage was better than anyone else. She put 100% effort into every little detail and spent extra time on the sore spots. She was so good she could find my problem areas with out me even telling her. Can’t wait to go back!Best massage I’ve ever had and I have been to almost every spa in the area. I will never go anywhere else. Coco is who you need to go visit! She found every problem area I had! The quality of this massage was better than anyone else. She …More

Best massage I’ve ever had and I have been to almost every spa in the area. I will never go anywhere else. Coco is who you need to go visit! She found every problem area I had! The quality of this massage was better than anyone else. She put 100% effort into every little detail and spent extra time on the sore spots. She was so good she could find my problem areas with out me even telling her. Can’t wait to go back!

Critical: QualityMy husband and I booked an hour long couples massage for our Anniversary. Worst experience we have ever had (and we have had several massages from other places). I will start by saying both ladies were very kind, but they were way too rough. Even after saying a couple different times that a little lighter would be better she continued with very hard pressure. They kept trying to up charge us by continuing to offer other services such as cupping and extended time. They also talked to each other nearly the entire hour, which definitely took away from the relaxing experience. Once we were finished and and told them we were paying with a card we felt very pressured by how much we were tipping them. To top it off, I ended up breaking out in a terrible rash all over my body the next day (apparently from the oils they used) and my husband is still feeling sore a week later from the jabbing she did with her elbow. Definitely not the experience we were anticipating. ☹️My husband and I booked an hour long couples massage for our Anniversary. Worst experience we have ever had (and we have had several massages from other places). I will start by saying both ladies were very kind, but they were way too …More

My husband and I booked an hour long couples massage for our Anniversary. Worst experience we have ever had (and we have had several massages from other places). I will start by saying both ladies were very kind, but they were way too rough. Even after saying a couple different times that a little lighter would be better she continued with very hard pressure. They kept trying to up charge us by continuing to offer other services such as cupping and extended time. They also talked to each other nearly the entire hour, which definitely took away from the relaxing experience. Once we were finished and and told them we were paying with a card we felt very pressured by how much we were tipping them. To top it off, I ended up breaking out in a terrible rash all over my body the next day (apparently from the oils they used) and my husband is still feeling sore a week later from the jabbing she did with her elbow. Definitely not the experience we were anticipating. ☹️