Arched

Critical: Professionalism, PunctualityI never leave bad reviews but I had the worse customer service experience. I heard about Charlene through a friend . I put down a deposit for my first session of microblade brows . I arrived at an apartment complex where she’s doing her business. She was 30 min late for my appointment. It wasn’t a big deal but I would’ve figured that if I’m making a deposit that she would keep her end of the bargain on her professionalism . My brows came out great . I made a deposit to secure my second session . 4 hours before my appointment she asked if she could move my appt . I said no. Then an hour went by and I confirmed my appt for the scheduled time . She then cancelled my appt and said she can only do certain times . I said it’s unprofessional how this was handled and I want my deposit back I will take my business elsewhere . She told me she didn’t receive a deposit from me and she’s gonna call the cops on me . I sent her the invoice and she proceeded to argue that was for the first appt. I sent her the invoice from the first appt then she said she’s gonna call her lawyer . I sent a refund transaction and she hasn’t refunded my money . If I were you I wouldn’t put down any deposit because she won’t honor your appt and she will take your money . Don’t fall for her scams . Hopefully it doesn’t happen to you .I never leave bad reviews but I had the worse customer service experience. I heard about Charlene through a friend . I put down a deposit for my first session of microblade brows . I arrived at an apartment complex where she’s doing her …More

I never leave bad reviews but I had the worse customer service experience. I heard about Charlene through a friend . I put down a deposit for my first session of microblade brows . I arrived at an apartment complex where she’s doing her business. She was 30 min late for my appointment. It wasn’t a big deal but I would’ve figured that if I’m making a deposit that she would keep her end of the bargain on her professionalism . My brows came out great . I made a deposit to secure my second session . 4 hours before my appointment she asked if she could move my appt . I said no. Then an hour went by and I confirmed my appt for the scheduled time . She then cancelled my appt and said she can only do certain times . I said it’s unprofessional how this was handled and I want my deposit back I will take my business elsewhere . She told me she didn’t receive a deposit from me and she’s gonna call the cops on me . I sent her the invoice and she proceeded to argue that was for the first appt. I sent her the invoice from the first appt then she said she’s gonna call her lawyer . I sent a refund transaction and she hasn’t refunded my money . If I were you I wouldn’t put down any deposit because she won’t honor your appt and she will take your money . Don’t fall for her scams . Hopefully it doesn’t happen to you .