Aqua Spa & Pool Supply Inc

In Spa

  4.3 – 41 reviews   • Spa

Aqua Spa & Pool Supply Inc 37920

Hours

Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–3 PM
SundayClosed
Monday9 AM–5 PM
Tuesday9 AM–5 PM

Address and Contact Information

Address: 8123 Chapman Hwy, Knoxville, TN 37920

Phone: (865) 573-2727

Website: http://www.aquaspapoolknoxville.com/

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Reviews

Jeremy Bell
I have purchased my pool chemicals here for several years. Last year we had them install a new liner at $6k. The new liner was not the color we ordered. We were offered a discount that never materialized to allow them to use the color they ordered so they did not get stuck with the custom liner for our pool. Now as you can see we have a 3 ft section of liner pulling out which we asked them to come fix in early July and it is the end of August and nothing. No call just excuses when we go in to buy chemicals.
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Marsha Perlingiero
Reasonably priced, friendly and knowledgeable employees. I use Baquacil and have for years with great results!
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Jason Milanich
Good service. Good prices. They won the bid to resurface and re-tile our in ground pool!
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Sandra Jenkins
As this was my first time visit, I was very delighted with the managers information. He was so informed and kind. since we did not have a lot of interaction, I am going to continue working with him because they do not sell hot tubs. They were so informational that I was able to find out what I needed to do regardless. I trust that this relationship will continue for a long time to come
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Jennifer Robinett
This is the shop I go for all my pool needs. I have a huge pool that takes a lot to maintain, and I bought this house as a foreclosure, so the pool needed a lot of care. The owner of this store has helped me to fix every little problem, he is very knowledgeable of all the in’s and out’s of a pool.
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Jarred Pearson
I came in with a bunch of stuff from a different pool company that had kind of done me wrong and these guys are able to help me piece it all together figure out what I needed. The Owner can be a bit moody Wants you to do things his was and is a bit condescending. I’ve had good and bad experiences depending on the visit.
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Josh C
Only visit because they are convenient to me otherwise I would pass. Staff is very hit or miss helpful, maybe I’ve just gone on days where they are always unhappy…?
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Kristi Cook
This isn’t a business review but a personal review for the owner. I broke down in his parking lot after leaving the vet with my dogs. We had to wait on my husband to get there to take over the drive home. While waiting and my dogs already being exhausted from being the in the car during the vet visit, he said we are welcome to water while we wait. He took it upon himself to bring a cold water in a small container for my dogs. They devoured it as soon as I gave it to them. He was so sweet to go out of his way to make sure I didn’t need him to contact anyone for me and that help was on the way. Thank you sir. My dogs thank you too.
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Beverly Atkins
Positive: Communication, Professionalism, QualityThis was my first time using them to open my pool. Dillion and his helper came and were polite, professional, and answered any questions I had. I will definitely use them from now on.
This was my first time using them to open my pool. Dillion and his helper came and were polite, professional, and answered any questions I had. I will definitely use them from now on.
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David Turbeville
Critical: Communication, Professionalismi went into this store on monday june 8th. There was a sign on the store that said only one person at a time. I went in the store started to look around. there were three men at the counter. a good 20feet away from me. all of sudden one turns around and VERY RUDE SAYS TO ME..ONLY ONE PERSON IN THE STORE AT A TIME…i said oh..ok. do you want to leave? nobody said a word. So i said ok i will leave. I will not do business with them. My husband waited for this man to come out..apparently he was a customer not even an employee!!!..WOW. yet after this was said to me ..neither employee said a word. My husband came back out and said that they apologized for that man..yet they apparently knew i was outside in the car yet neither apologized to me. I DOUBT I WOULD EVER GO BACK AND I asked my husband not to buy anuthing there ..so we bought online what we needed..and spent around $300 so they lost a sale and a future customer..Very sad employees.. .i went into this store on monday june 8th. There was a sign on the store that said only one person at a time. I went in the store started to look around. there were three men at the counter. a good 20feet away from me. all of sudden one …More
i went into this store on monday june 8th. There was a sign on the store that said only one person at a time. I went in the store started to look around. there were three men at the counter. a good 20feet away from me. all of sudden one turns around and VERY RUDE SAYS TO ME..ONLY ONE PERSON IN THE STORE AT A TIME…i said oh..ok. do you want to leave? nobody said a word. So i said ok i will leave. I will not do business with them. My husband waited for this man to come out..apparently he was a customer not even an employee!!!..WOW. yet after this was said to me ..neither employee said a word. My husband came back out and said that they apologized for that man..yet they apparently knew i was outside in the car yet neither apologized to me. I DOUBT I WOULD EVER GO BACK AND I asked my husband not to buy anuthing there ..so we bought online what we needed..and spent around $300 so they lost a sale and a future customer..
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