Angels Nails & Spa

  3.8 – 63 reviews   • Nail salon

Angels Nails & Spa 53090

Address and Contact Information

Address: 535 N Main St, West Bend, WI 53090

Phone: (262) 429-1429

Website:

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Reviews

DL Devlin
I had been here before, but not under the new management until now. I got real tired of sitting and waiting at those other places, just to be rushed out the door. It’s highly advised to make an appointment. You know, I do that for my hair, so if I want a great job I should allot myself and the nail tech the proper time right? Yes! Well I found my new nail tech, Andrea. Best shellac manicure I’ve had in years. This place is comfortable, attractive and fun. Andrea is just like visiting an old friend now. And their prices are better! Beyond pleased. You should call and book with Andrea!
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Chanelle Troedel
I’m writing this review after visiting the salon 3 times and hoping that there would be positive changes each time. Let me start by saying that I DO like the atmosphere and the salon is clean and comfy. The ladies are friendly…sometimes too friendly because I often spend the time during my pedicure relaxing and I don’t exactly want to chat about why my husband and I waited so long after we got married to have a baby (yes, this conversation happened). The water has been way too cold and way too hot, but I’m not afraid to speak up and it has been changed. However, my biggest complaint is that gel nails are ALWAYS pushed on me. Several times during each visit and by the manager and manicurists. STOP. I get that you want people to spend more money and I truly feel sorry for the ladies who are obviously pressured into getting customers to get gel nails. Also, the one time I caved, I was charged $5 more than the list price. I don’t like gel nails. I think they ruin my nails and I don’t come often enough to have them professionally removed. So, please, take NO for an answer and I will be a repeat customer! 🙂
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Tiffini Mueller
Today was my first visit to Angels Nails & Spa in West Bend and everyone was Great! Love the atmosphere, great music and the convenience of watching TV while they’re working on your nails. They have the ability to serve many simultaneously too. No waiting here, they’re ready for you as soon as you walk through the door. This place is spotless, which is very comforting to me. Lee was Awesome and my nails look great! All of the staff is super friendly and they really make you feel welcome! Thank you! See you again in a couple of weeks!
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Missie Eastman
Went in to have a full set done and they did an incredible job. While having my nails done I inquired about the eyelash extensions. Very leery I gave it a go and so happy I did! The lashes look natural and they are so light compared to others I’ve tried in the past. It’s like not having any on at all. I love them! And! A lot cheaper then you would spend at a salon.
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Sosaidh O’Seighinn
Horrible and very unprofessional. I called, spoke with the owner Cindy Strelbicki and made an appointment with young lady named Andi for a manicure and gel polish (the kind that dries in 60 seconds under a blue light.) During my appointment a “walk in” arrived with no appointment and was given to Andi and I was then told to move to the owner, Cindy’s nail desk where she proceeded to grind down my bare nail. After pulling away she then started to polish my nails first and said they do the manicure AFTER polishing nails despite my desires to get manicure before gel polish which is what I’ve done for two years now. She ignored my concerns and requests to just do a traditional manicure first which is been tried and true method I received in this shop for two years now (up until this new owner stepped in). There’s nail polish all over my cuticles. Gel polish is streaked and bumpy and pimpley. She was unprofessional and also made we wait another ten minutes while she ordered her lunch at 11:00 am (they open at 10:00). Took an hour and a half when normal this took 25-30 minutes. She said horrible slanderous comments in front of three customers about two former nail techs (Tina and Andy who are Vietnamese married couple and upstanding members of the community). They were excellent and always did a super job. After I started posting pictures of my nails and giving reviews, owner contacted me wanting me to come back in so she could fix them when all I want is a refund. My conclusion was, she isn’t capable and already wasted my time and money. Owner also accused me of deliberately picking at my nails to make her nail job look bad. Seriously? Owner was sending me messages via Facebook that I felt were somewhat harassing up until 10:10 last night (Sunday) offering no refund and again is very unprofessional.
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Hayley Mae
I got a Mani Pedi and full set Acrylic done and my experience was fantastic. The lady I had was very friendly and did a great job on my nails. Exactly how I wanted them, and nothing less.
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Tizzy Herbst
If I could give this 0 star I would. I went for a fill and a pedicure the guy who did it for me put 5 layers of shellac on my pedicure and where ever he got polish on my skin used the cuticle cutter to remove the shellac and skin from my toes. He then gave me my fill which included a cut down. All my nails are miss shaped and different lengths. I then call and spoke to the owner the next day who told me she wanted the chance to correct it. I scheduled an appointment with her for Tuesday the following week as I was out of town for the weekend. Go to the appointment and she left 10 minutes before then when I finally speak to her I inform her I gave her a chance to correct the issue and she missed our appointment and I wanted a refund. She refused the refund and stated I could come in and let her correct it yet again I explained she had missed our appointment and I gave her the chance I wanted a refund. She refused. Needless to say I will never be back at this establishment.
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Diane Strong
This was my first time here. Loved them. The salon was very clean and staff very helpful and friendly! Price was very reasonable. I had a much needed pedicure. My feet looked great by the time they were through with them. Will be back!
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Rebecca K
First time here and they did an AMAZING job. Cindy did my nails and I’m absolutely in love!! My old nail tech screwed up my nails pretty badly and Cindy managed to fix my nails and make them look better than before!! I highly recommend this place, and I definitely will be back!!
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Austin Ludin
Friendly staff! Great atmosphere. Love getting pedicures here!!
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