Located In: Town Center at Boca Raton
Address and Contact Information
Address: 5820 Glades Rd, Boca Raton, FL 33431
Phone: (561) 620-5555
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Reviews
Mary W
Booked an appointment with Jared. Woke up sick and needed to cancel. Called 5 times the day of to cancel and nobody answered. The Nordstrom operator couldn’t get through either and no one was picking up the phone. Jared called me at the time of my appointment and asked me why I wasn’t there. I explain to him that I was sick and called five times but nobody answered and he didn’t have anything to say about that. He said I noticed you booked now on November 25 and then he told me they don’t normally reschedule for someone that’s canceled. What the heck happened with Nordstrom’s? They used to have such great customer service. I realize this is Anastasia but it’s in a Nordstrom‘s and they should at least hire quality people that know how to speak to someone on the phone. He was very irritated and condescending to me. No employee should speak to a customer in such a condescending way. I didn’t realize I needed a doctors note to get out of my appointment after he advise me I can’t cancel within 24 hours online but yet nobody picks up the phone in Anastasia so that you could call and cancel. I called over a period of 30 minutes and finally gave up. Anastasia and Nordstrom’s, you can do better on your hiring process.
… moreCony Nuñez
My experience at Anastasia’s Brows in Nordstrom with Olga was amazing. The brow bar is located in a place in Nordstrom where you feel like you are at a mini spa. Separated from the rest of the store. I always look to feel right at home and feel peace when someone is doing my hair or eyebrows. And that is exactly what I received at Anastasia’s with Olga. When I laid in her chair I could barely feel anything. She was so quick and skilled with her hands and smooth that I was literally dozing off. At the end of the session I saw my eyebrows were just how I wanted them. Not too thin and with a perfect natural shape. I highly recommend this place and of course Olga, to anyone who wants to have a smooth, peaceful experience with outstanding results.
… moreMaria Guadalupe Lopez Noguera
Olga did my eyebrows at Boca Town Center , she is a very dedicated , passionate professional girl , punctual, honest and respectful . Definitely I will go back to her! Thank you Olga!!
… moreMelissa Apple
Olga has been shaping, waxing, and filling my brows and I have never been this happy with how they look!
… more