Amy Nail Salon

Critical: Cleanliness, Punctuality, QualityThey did my nieces nail prep in the parking lot. I told the guy 5x she had gel powder tips on but he kept saying it was acrylic and taking it off like they were acrylics Her nails were burning. I had to call the lady in the salon to make him stop. They messed up my nails and the girl doing my pedicure cut me. The waxing is behind a curtain that anyone going to bathroom can see through the sides so don’t get bikini or Brazilian only good thing I can say is the guys hive good massages but even those are out in the open absolutely no privacy or social distancing here. Careless use caution and don’t bring kids.They did my nieces nail prep in the parking lot. I told the guy 5x she had gel powder tips on but he kept saying it was acrylic and taking it off like they were acrylics Her nails were burning. I had to call the lady in the salon to make …More

They did my nieces nail prep in the parking lot. I told the guy 5x she had gel powder tips on but he kept saying it was acrylic and taking it off like they were acrylics Her nails were burning. I had to call the lady in the salon to make him stop. They messed up my nails and the girl doing my pedicure cut me. The waxing is behind a curtain that anyone going to bathroom can see through the sides so don’t get bikini or Brazilian only good thing I can say is the guys hive good massages but even those are out in the open absolutely no privacy or social distancing here. Careless use caution and don’t bring kids.

Critical: ProfessionalismI went in for a polish change with my daughters and while the place was clean and the service was good, there were some subtle things that I found concerning. We were the only customers of color at that time and I was asked to pay before my nails were polished which makes sense and didn’t seem out of the ordinary until I saw that three of the other customers (white women) were asked to settle their bills after their manis were completely finished. The person who appears to be the manager kept calling me “Keisha” even though he never asked my name and that was my first time visiting. He apologized when I corrected him but something about it didn’t feel right. Their preconceived notions about black women clearly impedes equity in basic customer service and sadly, I will not support this business again.Services: Manicure, PedicureI went in for a polish change with my daughters and while the place was clean and the service was good, there were some subtle things that I found concerning. We were the only customers of color at that time and I was asked to pay before …More

I went in for a polish change with my daughters and while the place was clean and the service was good, there were some subtle things that I found concerning. We were the only customers of color at that time and I was asked to pay before my nails were polished which makes sense and didn’t seem out of the ordinary until I saw that three of the other customers (white women) were asked to settle their bills after their manis were completely finished. The person who appears to be the manager kept calling me “Keisha” even though he never asked my name and that was my first time visiting. He apologized when I corrected him but something about it didn’t feel right. Their preconceived notions about black women clearly impedes equity in basic customer service and sadly, I will not support this business again.

Critical: Professionalism, ValueFirst, they did not honor my mani/pedi gift certificate. Then the color i picked was $5 extra. They kept pushing a Spa manicure. They stated the covid regs were in force yet one of the men started to give me a back massage and they wanted me to buy a 10 min massage. The manicure and pedicure were not enjoyable and not professional. I would not go backFirst, they did not honor my mani/pedi gift certificate. Then the color i picked was $5 extra. They kept pushing a Spa manicure. They stated the covid regs were in force yet one of the men started to give me a back massage and they …More

First, they did not honor my mani/pedi gift certificate. Then the color i picked was $5 extra. They kept pushing a Spa manicure. They stated the covid regs were in force yet one of the men started to give me a back massage and they wanted me to buy a 10 min massage. The manicure and pedicure were not enjoyable and not professional. I would not go back