Amanda’s 5 Star Salon

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI got my haircut about a month ago by Kelly & she was amazing. My hair was really long & I HAD a lot of damage from bleach/color. I knew I needed to take a good amount of the length off if I wanted to get a healthy look & feel again. She knew exactly what she was doing. Her method of layering my hair was awesome (I think it’s called slicing) & I absolutely love the way my layers fall into place. She even took the time to actually style my hair! I’ve gone to other places where they barely blow dry it all the way (even though I’m paying them for it too) & she went all out with the blow dryer/ straightener. She & the rest of the staff are so nice & I’m definitely going back to get color soon. I’m happy that I finally found a stylist I can stick with. She is incredibly talented & a true artist. I highly recommend this salon to anyone, they are very welcoming to everyone.Service: HairstylingI got my haircut about a month ago by Kelly & she was amazing. My hair was really long & I HAD a lot of damage from bleach/color. I knew I needed to take a good amount of the length off if I wanted to get a healthy look & feel again. She …More

I got my haircut about a month ago by Kelly & she was amazing. My hair was really long & I HAD a lot of damage from bleach/color. I knew I needed to take a good amount of the length off if I wanted to get a healthy look & feel again. She knew exactly what she was doing. Her method of layering my hair was awesome (I think it’s called slicing) & I absolutely love the way my layers fall into place. She even took the time to actually style my hair! I’ve gone to other places where they barely blow dry it all the way (even though I’m paying them for it too) & she went all out with the blow dryer/ straightener. She & the rest of the staff are so nice & I’m definitely going back to get color soon. I’m happy that I finally found a stylist I can stick with. She is incredibly talented & a true artist. I highly recommend this salon to anyone, they are very welcoming to everyone.

Positive: Professionalism, Punctuality, QualityI enjoyed the white-glove service I received from the stylist. There was no wait time and I was in and out. BOOM. The atmosphere was professional, but fun. I received a wash, set dry, flat iron and trim. I am very satisfied with my results. I have to go back… She was amazing! Thank you Amanda’s Five Star salon.Service: Hairstyling

I enjoyed the white-glove service I received from the stylist. There was no wait time and I was in and out. BOOM. The atmosphere was professional, but fun. I received a wash, set dry, flat iron and trim. I am very satisfied with my results. I have to go back… She was amazing! Thank you Amanda’s Five Star salon. Hairstyling

Critical: Professionalism, QualityI got my hair done in a silk press on 6/10/21. It hasn’t been 24 hours and my style reverted back to its natural curl pattern and very bushy. I called Amanda and informed her that the style did not hold at all. She told me that that’s impossible and that she’s been doing this for 10 years. She told me to come in at 4pm. I came in and she told me I did something in order for my hair to look this puffy. I informed her I did not do anything but keep my hair wrapped until today when I wanted to go out. Amanda accused me of lying about my hair not lasting. She refused to fix my hair nor give me the money back. She told me call my credit card and have them give me the money back because she wasn’t give it back and she wasn’t going to do my hair. She stated that she will not be doing my hair for free and that I would have to pay all over again. She was very unprofessional and told me she was done talking about working with me. She kept saying I did something for my hair to frizz up. I kept trying to explain to her but she continued to cut me off and said that there’s nothing else to talk about and she’s not going to service me unless I paid again. She was very nasty and I would not recommend. I’m all natural and I never had a silk press before. I was hoping this would be what I was hoping but she makes me never want to try this again. Her whole demeanor was terrible to me. I paid her $95 plus a tip. NEVER AGAIN.Responding to your response-I feel like you took advantage of the fact that I didn’t live in that state and you knew I wouldn’t return. You knew I was eager to get my hair pressed because I told you I just took my braids out on the way to Maryland. I also told you I never had a silk press before a hoped that that’s what I was getting. Because you knew I wasn’t too familiar with how it should have looked, you did whatever you wanted and made it seem like that’s how it’s supposed to be done. My hair was not bone straight and it was not flowing. In fact it was stiff, shriveled up and tangled by the time I removed my head scarf (which is silk) and those Bobbi pins. You definitely part timed my hair which means you did the bare minimum. You turned around and tried to lie on your response as if you’re trying to cover the fact that you messed up. Own up to it. There was no wetting my hair, doing activities, etc. You lied and said you gave me a free cap to protect my hair. You never gave me anything. I had my own scarf and that’s what I left with on my head. You DIDN’T execute anything. Your intentions was not in the right place, I didn’t live in that state and you took advantage of that. When you assessed my hair texture, you shouldn’t have done it if you couldn’t do it. I told you I have Virgin hair and I combed my loc’s out some months ago. You claimed you could still work with my hair type but obviously it didn’t work for my hair. Like I told you before, everyone’s hair is not the same. You may be kind to others but that particular day I came to show you that this style did NOT hold, you were very nasty to me with my witness by my side. I’m not sure what policies you want to pretend we went over before you did my hair but we didn’t talk about nothing but how much it would be to get the silk press. I would appreciate it if you wouldn’t lie on me and keep it real to the viewers and yourself.I got my hair done in a silk press on 6/10/21. It hasn’t been 24 hours and my style reverted back to its natural curl pattern and very bushy. I called Amanda and informed her that the style did not hold at all. She told me that that’s …More

I got my hair done in a silk press on 6/10/21. It hasn’t been 24 hours and my style reverted back to its natural curl pattern and very bushy. I called Amanda and informed her that the style did not hold at all. She told me that that’s impossible and that she’s been doing this for 10 years. She told me to come in at 4pm. I came in and she told me I did something in order for my hair to look this puffy. I informed her I did not do anything but keep my hair wrapped until today when I wanted to go out. Amanda accused me of lying about my hair not lasting. She refused to fix my hair nor give me the money back. She told me call my credit card and have them give me the money back because she wasn’t give it back and she wasn’t going to do my hair. She stated that she will not be doing my hair for free and that I would have to pay all over again. She was very unprofessional and told me she was done talking about working with me. She kept saying I did something for my hair to frizz up. I kept trying to explain to her but she continued to cut me off and said that there’s nothing else to talk about and she’s not going to service me unless I paid again. She was very nasty and I would not recommend. I’m all natural and I never had a silk press before. I was hoping this would be what I was hoping but she makes me never want to try this again. Her whole demeanor was terrible to me. I paid her $95 plus a tip. NEVER AGAIN.