Advanced Medical Weight Loss Rx

Critical: Professionalism, QualityBought my daughter a laser hair removal package over a year ago, she was only able to use 2 of the 6 treatments due to staffing issues. We have patiently waited for communication. I have left multiple messages and never would receive a call back. Finally got a hold of someone today and was told I could pick up a refund check tomorrow only to be called back later saying the owner would not refund the package since she received 2 treatments. Ummm, with laser hair removal to work it must be consistent and they were the ones that could not honor our package. Magically now though they have someone that can do it yet we never received a call or anything saying they were staffed again. The reasoning for not providing a refund is the fact we used one of their coupons to purchase the package (not Groupon but their coupon) and they said with what we paid for the “package” would equal what we would have paid for one of her treatments. The fact is we paid for 6 treatments that they could not honor! Then I was told in the contract they said if we cancelled, it would cost us $200. Okay but it was NOT on us that they could not provide the treatments! We have since moved and my daughter is now in college. The owner wouldn’t even talk to me! This is so unbelievably unprofessional and NOT how you run a company! So now my daughters only option is to go into a place that was rude to me about the situation and trust them to do her procedure while driving out of the way to get there and trying to find time between her college classes and dance performances! Don’t waste your money in this company because if something happens and they can not honor your package, it will be twisted and they will find a way out of reimbursing you!Bought my daughter a laser hair removal package over a year ago, she was only able to use 2 of the 6 treatments due to staffing issues. We have patiently waited for communication. I have left multiple messages and never would receive a …More

Bought my daughter a laser hair removal package over a year ago, she was only able to use 2 of the 6 treatments due to staffing issues. We have patiently waited for communication. I have left multiple messages and never would receive a call back. Finally got a hold of someone today and was told I could pick up a refund check tomorrow only to be called back later saying the owner would not refund the package since she received 2 treatments. Ummm, with laser hair removal to work it must be consistent and they were the ones that could not honor our package. Magically now though they have someone that can do it yet we never received a call or anything saying they were staffed again. The reasoning for not providing a refund is the fact we used one of their coupons to purchase the package (not Groupon but their coupon) and they said with what we paid for the “package” would equal what we would have paid for one of her treatments. The fact is we paid for 6 treatments that they could not honor! Then I was told in the contract they said if we cancelled, it would cost us $200. Okay but it was NOT on us that they could not provide the treatments! We have since moved and my daughter is now in college. The owner wouldn’t even talk to me! This is so unbelievably unprofessional and NOT how you run a company! So now my daughters only option is to go into a place that was rude to me about the situation and trust them to do her procedure while driving out of the way to get there and trying to find time between her college classes and dance performances! Don’t waste your money in this company because if something happens and they can not honor your package, it will be twisted and they will find a way out of reimbursing you!

Positive: ProfessionalismI’ve been on plan since 5/21 and I have lost 20lbs! I’m loving the experience, such a great staff! I love Kia’s energy she is a very sweet young lady! I recommend to anyone that’s wanting to bring sexy back or what have you, to visit Advanced medical weight loss! Thanks Advance and staff from Brandy P a satisfied client!

I’ve been on plan since 5/21 and I have lost 20lbs! I’m loving the experience, such a great staff! I love Kia’s energy she is a very sweet young lady! I recommend to anyone that’s wanting to bring sexy back or what have you, to visit Advanced medical weight loss! Thanks Advance and staff from Brandy P a satisfied client!

Positive: Communication, Professionalism, QualityMy buddy, Aaron Vallero, started coming here a few weeks ago and it’s really made a difference! He’s down 15 lbs. in just two weeks! He’s like a whole different man! He’s trimmed down, his energy is up, and it all shows in his confidence and smile. The staff have been really supportive and friendly. I’m proud of my friend for taking this step in becoming a happier, healthier Aaron! A big thanks and shout out to Advanced Weight Loss Center! My buddy, Aaron Vallero, started coming here a few weeks ago and it’s really made a difference! He’s down 15 lbs. in just two weeks! He’s like a whole different man! He’s trimmed down, his energy is up, and it all shows in his confidence …More

My buddy, Aaron Vallero, started coming here a few weeks ago and it’s really made a difference! He’s down 15 lbs. in just two weeks! He’s like a whole different man! He’s trimmed down, his energy is up, and it all shows in his confidence and smile. The staff have been really supportive and friendly. I’m proud of my friend for taking this step in becoming a happier, healthier Aaron! A big thanks and shout out to Advanced Weight Loss Center!

Critical: CommunicationMy husband bought me a deal for my birthday for a few laser lipo treatments, vibrations and B12 injections. The very first day there they did a consultation with me and I explained to them that I was absolutely not interested in any diet. I explained my lifestyle in great detail. I told them I worked out etc. and really just wanted the treatments and NO diet plan. My second time there I was told that I couldn’t eat bananas because they weren’t on my “food list” I asked the lady what food list she was referring to. She then preceded to yell across the room to another lady about where my food list was. This other lady had no clue who i was. She then hands this food list to me. I ended up having to explain all over again that I was not interested in a diet. They seemed rushed and not at all interested in spending much time dealing with me. I was then asked why i was there. I explained AGAIN that my husband had purchased this gift for me. I had a few sessions and then one day i showed up for an appointment and they said they didn’t have me scheduled. Luckily, that day, there were able to go ahead and fit me in. When I scheduled my last appointment, I ended up having to cancel and reschedule a couple of times. I talked to the same person 3 times and then we set up an appointment, which I immediately calendared in my phone. When I showed up for my appointment the girl did not have me scheduled. I told her that I was positive I had an appointment and that I had spoken with her 3 different times. I told her it was possible that I had the wrong day but that I was positive I made an appointment. She had no recollection of speaking with me and had no appointment whatsoever scheduled for me and told me they were booked. She tried to reschedule me but I walked out. A couple of nice people work there so I gave it one star but, for the most part, the staff seems to not communicate with one another. Never going back and I’m sure they could care less.My husband bought me a deal for my birthday for a few laser lipo treatments, vibrations and B12 injections. The very first day there they did a consultation with me and I explained to them that I was absolutely not interested in any diet. …More

My husband bought me a deal for my birthday for a few laser lipo treatments, vibrations and B12 injections. The very first day there they did a consultation with me and I explained to them that I was absolutely not interested in any diet. I explained my lifestyle in great detail. I told them I worked out etc. and really just wanted the treatments and NO diet plan. My second time there I was told that I couldn’t eat bananas because they weren’t on my “food list” I asked the lady what food list she was referring to. She then preceded to yell across the room to another lady about where my food list was. This other lady had no clue who i was. She then hands this food list to me. I ended up having to explain all over again that I was not interested in a diet. They seemed rushed and not at all interested in spending much time dealing with me. I was then asked why i was there. I explained AGAIN that my husband had purchased this gift for me. I had a few sessions and then one day i showed up for an appointment and they said they didn’t have me scheduled. Luckily, that day, there were able to go ahead and fit me in. When I scheduled my last appointment, I ended up having to cancel and reschedule a couple of times. I talked to the same person 3 times and then we set up an appointment, which I immediately calendared in my phone. When I showed up for my appointment the girl did not have me scheduled. I told her that I was positive I had an appointment and that I had spoken with her 3 different times. I told her it was possible that I had the wrong day but that I was positive I made an appointment. She had no recollection of speaking with me and had no appointment whatsoever scheduled for me and told me they were booked. She tried to reschedule me but I walked out. A couple of nice people work there so I gave it one star but, for the most part, the staff seems to not communicate with one another. Never going back and I’m sure they could care less.