A1 Nails

Positive: Cleanliness, Punctuality, QualityI went to Tom and he was great! Everyone in the salon is friendly and I was only there for about 1-2 hours. The wait was about 10-15 minutes. This was a full set and only $56!! Very good quality and I will definitely be a regular here. The red set is what I asked for and the pink set is Tom’s work. Perfect!

I went to Tom and he was great! Everyone in the salon is friendly and I was only there for about 1-2 hours. The wait was about 10-15 minutes. This was a full set and only $56!! Very good quality and I will definitely be a regular here. The red set is what I asked for and the pink set is Tom’s work. Perfect!

Critical: ProfessionalismFirst and foremost this is the Golden Girl clientele type nail salon. So other than basic services, anything on trend in the nail world can’t be provided here.Based on the area, I already anticipated this to be the case. But, I was seeking a second/back-up salon to patronize when I am unable to make it to the one near my home. I also had planned on referring friends and co-workers (who already requested I provide feedback prior to going).With that said, I knew whatever I requested would need to be simple. I was greeted immediately upon entry. Because it was 30 minutes to their posted closing sign, I did inquiry if I could still be serviced for a full set and pedicure. I was advised I was fine.The gentleman at the first station just finished with a client & told me to set at his station. As he was applying my tips, another women walked in wanting service. He advised the gentleman at the last station on his row was available. The lady declined and stated she wanted him and was willing to wait. She went back into her car.This is where things turned bad from a customer service point for me. After applying my tips (he didn’t even shape me), he moved me to the other guy. I expressed my disappointment in such poor customer service. Because honestly, I’ve been getting my nails for a long time & visited numerous salons across the country AND internationally, whenever a client requests a specific artist without an appointment, they are told either to wait until they finish with the current customer, go to the other artist if they can’t wait, or schedule an appoint with the preferred artist for another day. NEVER have I seen or been told to move. Based on the bad customer service move, I quickly decided to not get my pedicure. So unsure how that service, chairs and options are compared to others in the area.Based on my poor treatment, I WILL NEVER do business with this nail salon again! The gag of it all is whenever I give ladies in my social circle & job reviews on my nail salon experiences THEY ALWAYS end up doing business with the salon. So not only did you loose my future money (and I’m not buying those cheap Golden Girl services ). You have most definitely also lost anyone who I’m associated with money as well. And oh by the way, I easily drop $100 NO PROBLEM per visit for myself. Have spent that in one visit for my daughter as well.Hope the lady you bumped me for better is a weekly customer that is bringing in others for weekly services & spending that type of cash, if not…jokes on you.I do not recommend this nail salon unless you are super desperate and like being treated poorly. Sad thing, the gentleman I ended up with named Tom was nice & did attempt to make things better. He also did a decent job and there was NO REASON the other lady shouldn’t have gone to him!!!Service: ManicureFirst and foremost this is the Golden Girl clientele type nail salon. So other than basic services, anything on trend in the nail world can’t be provided here. …More

First and foremost this is the Golden Girl clientele type nail salon. So other than basic services, anything on trend in the nail world can’t be provided here.