A+ Nails & Spa

Critical: Cleanliness, Professionalism, Quality, ValueThe WORST salon experience I’ve ever had.Thought about posting, because I’m not the review type but decided to share my experience to save others.Long story short, I had an ingrown nail as I run a lot. Prior to the lady starting my pedicure, she rushed me choosing my colors, telling me “go and sit down” about 15x and when I finally told her “I haven’t chosen my color yet” she said something in her language and all the techs started laughing. I’m not one to be phased by this, but that’s unprofessional and would definitely discourage others.Before she started the pedicure, I pointed out the ingrown nail and she reassured me she could help me. That was NOT the case. I was sitting there mortified for about thirty minutes while three other nail techs intervened trying to help her, as she was only making it worse and clearly flustered and inexperienced. When I finally came to terms I had to stop this whole process, as there was a risk of infection (considering I was already bleeding), the lady and manager tried fighting with me and telling me to “not worry and sit down” I finally had to be firm and tell them “look I’ve had this done many times, I’m prone to these and it’s so apparent you don’t know how to help, which is fine but don’t say you can and in the end, make it worse” the manager finally apologized and I left. Hopping around for the next week.Service: PedicureThe WORST salon experience I’ve ever had.Thought about posting, because I’m not the review type but decided to share my …More

The WORST salon experience I’ve ever had.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI’m very pleased with their service. Always leaving satisfied with my acrylic nails; amazing job! I do recommend 100%Service: Gel manicures

I’m very pleased with their service. Always leaving satisfied with my acrylic nails; amazing job! I do recommend 100% Gel manicures

Critical: Professionalism, Punctuality, Quality, ValueTerrible nail salon. Since they were new to me, they told me if anything chipped prematurely that I shouldcome back to get my manicure fixed. Well, 4 nails has the top coat completely off at 7 days and 3 nails were then chipped due to that. Same exact people working the day I went in and I was told I must have done something to chip them after waiting 30 mins to be seen. One of the guys working there who said that walked away from me and told the woman who I sat with about to fix them, not to. So, I left and called and asked to speak with the owner. I was promised a call back but that never happened. CitiBank has refunded my money and is in the process of dealing with them to get their money back. I shared photos and my other reviews with the cc company to prove that the dip nails did not even last a full 7 days when they should last 3 if done well. I went into Dip on the Row in Dana Point and had the best dip manicure in Cali so far – just like I was used to by my gal in AZ. They are so worth the money and it’s the nicest salon around, by far. Takes a few times to get it right but customer service should never be as bad as it was at A+ nails. We have discerning generations more than ever before coming up after us and that salon will never outlast them… buyer beware! Dip on the Row is money well spent, and it’s very affordable.Terrible nail salon. Since they were new to me, they told me if anything chipped prematurely that I shouldcome back to get my manicure fixed. Well, 4 nails has the top coat completely …More

Terrible nail salon. Since they were new to me, they told me if anything chipped prematurely that I should