YH Nails

Critical: Professionalism, QualityI have been coming here to get fills about twice a month since July and have always been happy! My nails always looked beautiful, the shape nice and thin, and lasted a decent amount of time. Whenever I had a broken nail, they would fix it with no problem during my next appointment. I never ask for any person specifically to do my nails, but they typically end up being the same 2-3 people (who I guess always handle acrylics).Unfortunately, my most recent experience, today was really awful. I had a different guy do my nails than any of the people I’m used to. Right away, when he was buffing my nails, I felt some pain. It just got worse throughout. Usually, there might be an uncomfortable pain getting my nails done once in awhile so I let it go…but there were times where I literally flinched and said out loud “ow!” because I couldn’t control it – it hurt that bad. Even worse, the guy did not ask if I was okay, be any gentler, or make any other adjustments. He kept filing and buffing my raw skin which I was clearly uncomfortable with. He continued to paint my nails and at one point when I put my hand in the dryer, I bumped my thumb. The paint didn’t come off but looked bumpy – he noticed, didn’t say anything, but proceeded to buff off the color and do ONE layer before he said “okay all done.” Honestly, at this point I just wanted to get out of there. I was literally in pain.I attached a picture of my nails. The color and polish look pretty! But you can see my raw skin. In addition, I was left with dried up clear polish all over my fingers. It just looked really bad and hurt. Usually I leave and my nails look perfect and I can go on with my day – but these needed me to wash my hands, & scrape excess clear polish off. Even worse, I got worried about all of these open wounds getting infected so I applied hydrogen peroxide on all of them. Every single nail was burning, on fire. This is just not ok. I put neosporin on all of them and will continue to do so until they don’t feel as raw.All in all, I’m upset, not just with this experience but THAT I had such a bad experience because I am usually so happy with them. So would I recommend this place? Use your discretion…if you find someone you like only book appointments with them. If you feel any pain – speak up, which I wish I had. I am unsure of if I should go back here or find another place at this time.Services: Acrylic nails, ManicureI have been coming here to get fills about twice a month since July and have always been happy! My nails always looked beautiful, the shape nice and thin, and lasted a decent amount of time. Whenever I had a broken nail, they would fix it …More

I have been coming here to get fills about twice a month since July and have always been happy! My nails always looked beautiful, the shape nice and thin, and lasted a decent amount of time. Whenever I had a broken nail, they would fix it with no problem during my next appointment. I never ask for any person specifically to do my nails, but they typically end up being the same 2-3 people (who I guess always handle acrylics).

Critical: ProfessionalismThis is the last time I visit this place, that’s how I walked out of there. the lady who did my nails was extremely rude. I asked for her to fix my nails bc they looked sideways; and she said “I’m not finished yet and you have to pay more if I fix it”. I’ve never been treated so rudely. I just sat there and waited and left dissatisfied; since I was afraid to say anything. It’s crazy bc the first time I came here a guy name jack (with a nice tattoo on his right leg) took care of me and was the best. I don’t know if this lady (yiang) was having a bad day but she surely took it out on me .This is the last time I visit this place, that’s how I walked out of there. the lady who did my nails was extremely rude. I asked for her to fix my nails bc they looked sideways; and she said “I’m not finished yet and you have to pay more …More

This is the last time I visit this place, that’s how I walked out of there. the lady who did my nails was extremely rude. I asked for her to fix my nails bc they looked sideways; and she said “I’m not finished yet and you have to pay more if I fix it”. I’ve never been treated so rudely. I just sat there and waited and left dissatisfied; since I was afraid to say anything. It’s crazy bc the first time I came here a guy name jack (with a nice tattoo on his right leg) took care of me and was the best. I don’t know if this lady (yiang) was having a bad day but she surely took it out on me .

Critical: Professionalism, Punctuality, Quality, ValueHad been coming here for over a year and the first time I decide to get a pedicure, they barely did anything and didn’t cut my nails correctly. I have honestly done a better job. Seems like you need to order a more expensive package to get proper care. And already multiple times I’ve come in to do my acrylic nails and the nail techs have been upright rude and dismissive to fix anything I think hasn’t been done correctly. Don’t get me started on the fact that appointment times are never kept; why bother keeping a book of them when you’re going to lie and tell me it was for a different time ? Last straw was when I took my friends kid to get her nails done for her birthday and I asked what the price would be beforehand and she told me it’s the same as an adult…her nails are not even half the size of mine, I got up to leave with her when the lady changed her tone and said it’d be a reduced price. No thanks. This place needs a serious upgrade to their customer service.Services: Acrylic nails, Manicure, PedicureHad been coming here for over a year and the first time I decide to get a pedicure, they barely did anything and didn’t cut my nails correctly. I have honestly done a better job. Seems like you need to order a more expensive package to get …More

Had been coming here for over a year and the first time I decide to get a pedicure, they barely did anything and didn’t cut my nails correctly. I have honestly done a better job. Seems like you need to order a more expensive package to get proper care. And already multiple times I’ve come in to do my acrylic nails and the nail techs have been upright rude and dismissive to fix anything I think hasn’t been done correctly. Don’t get me started on the fact that appointment times are never kept; why bother keeping a book of them when you’re going to lie and tell me it was for a different time ? Last straw was when I took my friends kid to get her nails done for her birthday and I asked what the price would be beforehand and she told me it’s the same as an adult…her nails are not even half the size of mine, I got up to leave with her when the lady changed her tone and said it’d be a reduced price. No thanks. This place needs a serious upgrade to their customer service.