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Willow & Birch is a full service salon, spa & boutique in the heart of Downtown Springfield, Illinois offering a wide range of services where the focus is all about the experience. From the time you enter this 3 story, 19,000 square foot location you are instantly greeting by an exceptional Front Desk team where the positive atmosphere is immediately shared. With a team of Service Providers that are trained at the highest level, with consistent continuing education & a standard of performance that is unmatched. The perfect blend of personal connection & exceptional technical skills give an experience that is unmatched.
Hours
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
Services
… View moreAddress and Contact Information
Address: 521 E Washington St, Springfield, IL 62701
Phone: (217) 726-7050
Website: http://www.willowandbirchsalon.com/
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Willow & Birch Salon
Willow & Birch is a full service salon, spa & boutique in the heart of Downtown Springfield, Illinois offering a wide range of services where the focus is …
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[email protected]. 521 E. Washington St. Springfield, IL 62701. Facebook · Instagram · TikTok. Payment methods. © 2023, Willow & Birch Salon …
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Reviews
J. S
I must begin by stating that I was fully prepared to outline the numerous issues I had after booking my bridal party makeup with Willow and Birch. To summarize – I set up a trial which I was satisfied with and moved forward booking my date for me and my bridesmaids makeup. Nearly 6 months later I received a call to confirm my appointments and was advised the artist I booked with was not available on my date and they could place me with someone else, I was also advised at this time that the wedding coordinator at the time had provided incorrect information and that my entire bridal party had to be there at start time (which was not the original plan). I was frustrated but went with the changes as it was too late to book anywhere else as we were now less than 6 months out from the wedding. Jessica, the current wedding coordinator, did make every attempt to accommodate our party as the issues that were present were a result of information provided by the previous coordinator who is no longer with Willow and Birch as far as I understand. Rowela (Ro) was the artist who did the makeup for the bride (me), the mother of the bride, and sister of the bride and she did a fantastic job. Makeup started at 8:15 AM and lasted until it was removed at 1 AM the following morning. I did not catch the name of the 2nd artist but she did fantastic as well. Overall, the quality of work was amazing and I believe the initial issues were a result of the wedding coordinator who is no longer there. I would definitely book makeup here again – just make sure to ask all your questions regarding the service upfront.
… morejason ratts
Very clean very accomadating with each visit. They have customer service to perfection. I do think they should do rewards or points for return visits, not just for referring new clients.
… moreYvette Ramirez
I had an amazing facial, leg wax, and underarm wax with Nora! She was very sweet and thorough!
… moreHeather Piepenburg
Took my daughter to Megan and we were thrilled with the results of her color and cut. Will definitely go back. Also, this salon has none of that fake judgey mean girl atmosphere. If you know what I mean, then you know what I mean. Everyone we encountered was very friendly and down to earth. It was a great visit.
… moreChris Shetler
No longer open on Saturday, our preferred stylist is now only there 2 days a week. What’s the point in even having a business when you are basically NEVER open. You can’t make money if you’re not open.
… moreTaylor Kaschke
Positive: Cleanliness, ValueI’m new to the area and needed to find a new go-to hairstylist. Luckily, I came across Willow and Birch. I was placed with Megan for a haircut and style. Not only did she do a great job on my hair, but the environment was beautiful, relaxing and just what I needed to make this new city feel like home for my haircare. I loved how Megan answered all of my questions about products and best practices. She was very friendly, as were the other staff members I encountered. I can’t wait for my next appointment!Services: Hairstyling, HaircutI’m new to the area and needed to find a new go-to hairstylist. Luckily, I came across Willow and Birch. I was placed with Megan for a haircut and style. Not only did she do a great job on my hair, but the environment was beautiful, …More
I’m new to the area and needed to find a new go-to hairstylist. Luckily, I came across Willow and Birch. I was placed with Megan for a haircut and style. Not only did she do a great job on my hair, but the environment was beautiful, relaxing and just what I needed to make this new city feel like home for my haircare. I loved how Megan answered all of my questions about products and best practices. She was very friendly, as were the other staff members I encountered. I can’t wait for my next appointment!
Veronica Wilder
Megan and Stevie were amazing. Best haircut I’ve had in years. The salon is gorgeous clean and all the staff were helpful and friendly. Cannot recommend enough
… moreJane Elmore
Received manicure w gel polish. Was told it would last 3 weeks. First I didn’t receive a manicure. They just quickly shaped my nails and put on polish. The gel polish lasted8 days at best Waxing
… moreRuth Rahman
I love the environment! They really care for you and treat you well. Meagan did a great job for me. I have been trying to explain what kind of hair cut I want for a few years. She is the first that has gotten the vision of what I wanted (a hair cut that shows off my curls just right). Thank you Meagan for listening first!
… moreKaitlin Davis
Great salon! Atmosphere is amazing and they make you feel at home. I always see Holly and she’s the Best!
… more