Venetian Nail Spa- Legacy Place

Critical: ProfessionalismI went in expecting it to be a quick full set with a simple trendy request with a coffin shape. I was sat with this woman and she made me feel as if she was annoyed that she was doing my nails, took an hour just to shape my nails that were so flimsy I had to go to the “manager” I was upset because of the result I had and it taking so long, as soon as I sat down she jammed the drill under my nail causing it to bleed, I told her the shape wasn’t correct and she started to get angry with me, as I explained the shape wasn’t the same per nail and some were crooked she tried to fix them. She got so upset she started raising her voice and cut me again at this point I wanted to just leave and go somewhere else to get them fixed because how embarrassed and uncomfortable I was. I wanted her to take the nails off but she said she couldn’t because of the time so I was forced to pay for service I don’t believe I should have. With the service and disrespect I am shocked I even paid, I said I wasn’t going to and the supposed manager said she was going to take my picture and call the cops. All I wanted was a nice set of nails as I left she was screaming at me more & told me to never come back. I’m appalled with how I was treated and spoken to. It’s sad this kind of behavior is acceptable.Service: Acrylic nailsI went in expecting it to be a quick full set with a simple trendy request with a coffin shape. I was sat with this woman and she made me feel as if she was annoyed that she was doing my nails, took an hour just to shape my nails that were …More

I went in expecting it to be a quick full set with a simple trendy request with a coffin shape. I was sat with this woman and she made me feel as if she was annoyed that she was doing my nails, took an hour just to shape my nails that were so flimsy I had to go to the “manager” I was upset because of the result I had and it taking so long, as soon as I sat down she jammed the drill under my nail causing it to bleed, I told her the shape wasn’t correct and she started to get angry with me, as I explained the shape wasn’t the same per nail and some were crooked she tried to fix them. She got so upset she started raising her voice and cut me again at this point I wanted to just leave and go somewhere else to get them fixed because how embarrassed and uncomfortable I was. I wanted her to take the nails off but she said she couldn’t because of the time so I was forced to pay for service I don’t believe I should have. With the service and disrespect I am shocked I even paid, I said I wasn’t going to and the supposed manager said she was going to take my picture and call the cops. All I wanted was a nice set of nails as I left she was screaming at me more & told me to never come back. I’m appalled with how I was treated and spoken to. It’s sad this kind of behavior is acceptable.