Tree of Life Massage Therapy

Positive: Communication, Professionalism, QualitySore muscles be gone. Welcome relaxation and calm. Jennifer is the real deal. She is professional, knowledgable, personable, and made me feel comfortable during my session. Her prices are fair and her attention to client is exceptional. Highly recommend!

Sore muscles be gone. Welcome relaxation and calm. Jennifer is the real deal. She is professional, knowledgable, personable, and made me feel comfortable during my session. Her prices are fair and her attention to client is exceptional. Highly recommend!

Positive: Communication, Professionalism, QualityI went to see Jennifer when I was staying in Tucson for a solo trip last month and it was a delightful experience! Jennifer’s practice was recommended by my Airbnb host and her communication was prompt, straightforward, kind, and very accommodating to my schedule. The massage and reiki was wonderful and I felt extremely relaxed through the massage and appreciated the safe and peaceful environment she created. She is also extremely intuitive and knew what my body needed to to release tension and tightness and I felt so much better than when I walked in. I wish I lived closer to have more regular massages from her, and definitely plan to book a massage with Jennifer the next time I am in Tucson! If you are looking for a wonderful massage from a kind and intuitive individual, this is the place for you!I went to see Jennifer when I was staying in Tucson for a solo trip last month and it was a delightful experience! Jennifer’s practice was recommended by my Airbnb host and her communication was prompt, straightforward, kind, and very …More

I went to see Jennifer when I was staying in Tucson for a solo trip last month and it was a delightful experience! Jennifer’s practice was recommended by my Airbnb host and her communication was prompt, straightforward, kind, and very accommodating to my schedule. The massage and reiki was wonderful and I felt extremely relaxed through the massage and appreciated the safe and peaceful environment she created. She is also extremely intuitive and knew what my body needed to to release tension and tightness and I felt so much better than when I walked in. I wish I lived closer to have more regular massages from her, and definitely plan to book a massage with Jennifer the next time I am in Tucson! If you are looking for a wonderful massage from a kind and intuitive individual, this is the place for you!

Positive: Communication, Professionalism, QualityJennifer is amazing.! First I would say she is a sweetheart! She is so friendly, always smiling, making you feel welcomed and comfortable. She’s very good at asking the right questions to make sure we get the best massage and leave feeling physically and overall better than we first came in. I’ve referred her to friends, family and my girlfriend goes to her as well. You will not be disappointed!!Jennifer is amazing.! First I would say she is a sweetheart! She is so friendly, always smiling, making you feel welcomed and comfortable. She’s very good at asking the right questions to make sure we get the best massage and leave feeling …More

Jennifer is amazing.! First I would say she is a sweetheart! She is so friendly, always smiling, making you feel welcomed and comfortable. She’s very good at asking the right questions to make sure we get the best massage and leave feeling physically and overall better than we first came in. I’ve referred her to friends, family and my girlfriend goes to her as well. You will not be disappointed!!

Positive: Communication, Professionalism, QualityPeople of Tucson, your search for a deep and transformative massage are over! Jennifer skillfully applied penetrative strokes during my massage, nothing light or insubstantial here. She has a fantastic sense of humor and personality, I felt extremely comfortable during my treatment (the darkened room and heated table definitely helped my relaxation as well). She’s very open to feedback and communication, adjusting intensity as needed. Already booked my next 90 minute appointment, highly recommend!People of Tucson, your search for a deep and transformative massage are over! Jennifer skillfully applied penetrative strokes during my massage, nothing light or insubstantial here. She has a fantastic sense of humor and personality, I felt …More

People of Tucson, your search for a deep and transformative massage are over! Jennifer skillfully applied penetrative strokes during my massage, nothing light or insubstantial here. She has a fantastic sense of humor and personality, I felt extremely comfortable during my treatment (the darkened room and heated table definitely helped my relaxation as well). She’s very open to feedback and communication, adjusting intensity as needed. Already booked my next 90 minute appointment, highly recommend!

Positive: Communication, Professionalism, QualityJennifer is amazing! She LISTENS! She really cares that she is providing the exact massage you want and/or need. I was very impressed and will return!!

Jennifer is amazing! She LISTENS! She really cares that she is providing the exact massage you want and/or need. I was very impressed and will return!!

Critical: Communication, ProfessionalismThank you for your response …unfortunately that is not exactly how our conversation went. It is very clear that you were not happy with the Groupon. Yes, I did like the responses and also confirmed but did not realize that there was an address change. Communication would’ve been key to inform that a change of address was resent. Especially as you stated you have been in contact with the Groupon and with Google Maps to get that change and Google has not made the change. I would make sure that clients were aware of the correct address that by at least pointing it out. For example I’d like to make sure you have my correct address, i’ve recently moved…. My correct address is…… I did not purchase the Groupon as I stated it was a gift so the email blast would not have gone to me. I did not raise my voice. Was not angry, just disappointed and frustrated…. as I had stated. If you were listening..: I was fine with coming for the remainder of my appointments and you we’re too quick to send me back to Groupon for a refund & stated you were not willing for me to come in. I explained that I had driven from out of town and almost begged you to fulfill the remaining time of the appointment…:willing to lose the half an hour. That’s when you told me no and that’s when I had made the statement that I was going to social media because I was upset and disappointed in your lack of compassion and professionalism . And being a business owner I would think you’d realize that social media is out there for consumers to post their experience …so it was not a threat it was a fact that I was going to post my experience. I would hate for another Groupon participant or any other client to go through what I had gone through. You are very defensive and curt from the get-go. And sadly…speaking to my mother-in-law who also received this as a gift from my brother had a terrible experience as well…. which she is going to post when it’s convenient for her. This all could’ve been handled by appreciating my frustration and with compassion and professionalism. And again this is not a threat but due to the lack of responsibility you are not willing to take I am considering moving forward. I truly was going to not put any more energy into this until I received your response.I have never received such poor communication and customer service from an individual. Was given a Groupon from my brother for Christmas. Schedule an appointment out of my workday and was given an incorrect address when I couldn’t locate called she answered and was extremely upset yelling at me and told me to get a refund because it was my fault that google had the wrong address and also printed incorrectly on my Groupon. What was supposed to be in a relaxing gift ended up being a stressful and almost brought me to tears situation. Jeniffer needs to not work with the public or maybe get some skills on how to learn how to deal with business diversity.Thank you for your response …unfortunately that is not exactly how our conversation went. It is very clear that you were not happy with the Groupon. Yes, I did like the responses and also confirmed but did not realize that there was an …More

Thank you for your response …unfortunately that is not exactly how our conversation went. It is very clear that you were not happy with the Groupon. Yes, I did like the responses and also confirmed but did not realize that there was an address change. Communication would’ve been key to inform that a change of address was resent. Especially as you stated you have been in contact with the Groupon and with Google Maps to get that change and Google has not made the change. I would make sure that clients were aware of the correct address that by at least pointing it out. For example I’d like to make sure you have my correct address, i’ve recently moved…. My correct address is…… I did not purchase the Groupon as I stated it was a gift so the email blast would not have gone to me. I did not raise my voice. Was not angry, just disappointed and frustrated…. as I had stated. If you were listening..: I was fine with coming for the remainder of my appointments and you we’re too quick to send me back to Groupon for a refund & stated you were not willing for me to come in. I explained that I had driven from out of town and almost begged you to fulfill the remaining time of the appointment…:willing to lose the half an hour. That’s when you told me no and that’s when I had made the statement that I was going to social media because I was upset and disappointed in your lack of compassion and professionalism . And being a business owner I would think you’d realize that social media is out there for consumers to post their experience …so it was not a threat it was a fact that I was going to post my experience. I would hate for another Groupon participant or any other client to go through what I had gone through. You are very defensive and curt from the get-go. And sadly…speaking to my mother-in-law who also received this as a gift from my brother had a terrible experience as well…. which she is going to post when it’s convenient for her. This all could’ve been handled by appreciating my frustration and with compassion and professionalism. And again this is not a threat but due to the lack of responsibility you are not willing to take I am considering moving forward. I truly was going to not put any more energy into this until I received your response.