The Nail Lounge of Tucson

Critical: Cleanliness, Professionalism, Quality, ValueI’ve been getting my nails done for years now and decided to try a new place that my coworker recommended. I decided to come nails lounge after hearing good things. I got a fill and color change and paid $37 and tipped $10…after 4 days later, 4 nails on my left hand started chipping and the acrylic started separating from my real nail which I had never seen before (again,i’ve been getting my nails done for years) so I decided to call, made an appointment for a fix and came in. one of lady’s fixed a total of 3 nails and the ones that were separating she then put nail glue on to “keep them together”. it was done really poorly and she was very rough. she then charged $10 and handed them a $20 and left because I honestly did not feel comfortable staying any longer. 2 days later 3 of my nails fell apart again…at this point, I felt defeated and just wanted a refund. I work really hard for my money and it didn’t feel fair to me have spent so much money on nails only for them to be done so poorly. I came back to speak to a manager so I could get a refund and the lady in the front told me that was not possible, while the lady that fixed my nails last time spoke over her while glaring at me. there is no reason why you should be 1. speaking over someone who’s trying to talk to me and 2. literally talk about me while i’m standing right here. they offered to fix my nails for a third time but I said no because who would want to stay in an environment where they’re clearly not wanted? I didn’t need to understand what her friend was saying to feel the annoyance in the tone of her voice. this place was horrible, and I will never be coming back here again and will be telling everyone how horrible it is. save your money and go elsewhere!Service: ManicureI’ve been getting my nails done for years now and decided to try a new place that my coworker recommended. I decided to come nails lounge after hearing good things. I got a fill and color change and paid $37 and tipped $10…after 4 days …More

I’ve been getting my nails done for years now and decided to try a new place that my coworker recommended. I decided to come nails lounge after hearing good things. I got a fill and color change and paid $37 and tipped $10…after 4 days later, 4 nails on my left hand started chipping and the acrylic started separating from my real nail which I had never seen before (again,i’ve been getting my nails done for years) so I decided to call, made an appointment for a fix and came in. one of lady’s fixed a total of 3 nails and the ones that were separating she then put nail glue on to “keep them together”. it was done really poorly and she was very rough. she then charged $10 and handed them a $20 and left because I honestly did not feel comfortable staying any longer. 2 days later 3 of my nails fell apart again…at this point, I felt defeated and just wanted a refund. I work really hard for my money and it didn’t feel fair to me have spent so much money on nails only for them to be done so poorly. I came back to speak to a manager so I could get a refund and the lady in the front told me that was not possible, while the lady that fixed my nails last time spoke over her while glaring at me. there is no reason why you should be 1. speaking over someone who’s trying to talk to me and 2. literally talk about me while i’m standing right here. they offered to fix my nails for a third time but I said no because who would want to stay in an environment where they’re clearly not wanted? I didn’t need to understand what her friend was saying to feel the annoyance in the tone of her voice. this place was horrible, and I will never be coming back here again and will be telling everyone how horrible it is. save your money and go elsewhere!

Positive: Cleanliness, Professionalism, Quality, ValueI tried six different nail salons before becoming a loyal customer of The Nail Lounge of Tucson! Clean salon, quality work, and super friendly/professional business owners.Q always takes the time to understand and create the look I’m going for. She also coached me through nail growth and my nails have never been longer or healthier!Sid’s pedicures are also such a treat. He shows great attention to detail with his nail shaping and polish application, and leaves my feet feeling softer than ever.P.S. I feel very safe coming here during Covid. Q and Sid have a lot of thoughtful safety measures put in place to protect themselves and their clients. I’ve never seen them without masks (sometimes wearing two at once); they have plastic barriers set up to reduce contact between tech and client; and the last two times I got a pedicure, all of the supplies and materials were individually packaged and sterilized.Services: Manicure, PedicureI tried six different nail salons before becoming a loyal customer of The Nail Lounge of Tucson! Clean salon, quality work, and super friendly/professional business owners. …More

I tried six different nail salons before becoming a loyal customer of The Nail Lounge of Tucson! Clean salon, quality work, and super friendly/professional business owners.

Critical: QualityI came in here with a friend to get a manicure and pedicure. My friend got her nails done and I was told the pedicure was first, no big deal but I was completely separated from my friend. The young lady that did my nails didn’t talk much which was fine, but she did make a comment about my nails and honestly she could have just said it to me because I understood what she said. The women that did manicure left and told me let it dry then I sat there 20 minutes after, feet got very cold and the 2nd nail tech made a comment. The 2nd nail tech then put a top coat on my nails and when trying to remove the toenail divider she messed up my toe nail (in picture). I should have said something but I was honestly annoyed by the service and how they tried to get two nail techs to work on me. Which is a trick nail techs have used to make me spend more money. I was hoping this would be my new nail home, guess I will continue searching.Service: PedicureI came in here with a friend to get a manicure and pedicure. My friend got her nails done and I was told the pedicure was first, no big deal but I was completely separated from my friend. The young lady that did my nails didn’t talk much …More

I came in here with a friend to get a manicure and pedicure. My friend got her nails done and I was told the pedicure was first, no big deal but I was completely separated from my friend. The young lady that did my nails didn’t talk much which was fine, but she did make a comment about my nails and honestly she could have just said it to me because I understood what she said. The women that did manicure left and told me let it dry then I sat there 20 minutes after, feet got very cold and the 2nd nail tech made a comment. The 2nd nail tech then put a top coat on my nails and when trying to remove the toenail divider she messed up my toe nail (in picture). I should have said something but I was honestly annoyed by the service and how they tried to get two nail techs to work on me. Which is a trick nail techs have used to make me spend more money. I was hoping this would be my new nail home, guess I will continue searching.

Positive: Cleanliness, Professionalism, Punctuality, QualityLoved this place. Nail tech was professional and very attentive. My nails came out super cute and way better than I expected. Would definitely recommend.Service: Acrylic nails

Loved this place. Nail tech was professional and very attentive. My nails came out super cute and way better than I expected. Would definitely recommend. Acrylic nails