Serenity Massage Bellingham

Critical: ProfessionalismMy massage was wonderful but what was weird was that they made me withdraw cash from an ATM in the shop even though they had a POS. The ATM cost me $2.50 to use. The massage cost $90 and I gave $100 with the intention of adding an additional $10 at the end to bring my tip for her to $20. I handed over the $100 before the massage even happened which seemed unusual but whatever. After my massage I took out a $10 bill and handed it to the lady and she then told me that she wanted to me to give her $20 more instead of just the ten additional dollars. I explained that I had just tipped more than 20% but she was unsatisfied with that. It was incredibly uncomfortable and I will not be going back.My massage was wonderful but what was weird was that they made me withdraw cash from an ATM in the shop even though they had a POS. The ATM cost me $2.50 to use. The massage cost $90 and I gave $100 with the intention of adding an …More

My massage was wonderful but what was weird was that they made me withdraw cash from an ATM in the shop even though they had a POS. The ATM cost me $2.50 to use. The massage cost $90 and I gave $100 with the intention of adding an additional $10 at the end to bring my tip for her to $20. I handed over the $100 before the massage even happened which seemed unusual but whatever. After my massage I took out a $10 bill and handed it to the lady and she then told me that she wanted to me to give her $20 more instead of just the ten additional dollars. I explained that I had just tipped more than 20% but she was unsatisfied with that. It was incredibly uncomfortable and I will not be going back.

Critical: Communication, ProfessionalismThe therapist was texting first 5 mins or so of the massage, I was about to say something when she put her phone down and began to focus. The massage itself was good however it also really didn’t feel right when she begged me for a tip afterwords and when I didn’t tip her because of the first thing she said since I didn’t tip I was “no good for next time” not sure exactly what that meant but it doesn’t matter because I won’t be going back.The therapist was texting first 5 mins or so of the massage, I was about to say something when she put her phone down and began to focus. The massage itself was good however it also really didn’t feel right when she begged me for a tip …More

The therapist was texting first 5 mins or so of the massage, I was about to say something when she put her phone down and began to focus. The massage itself was good however it also really didn’t feel right when she begged me for a tip afterwords and when I didn’t tip her because of the first thing she said since I didn’t tip I was “no good for next time” not sure exactly what that meant but it doesn’t matter because I won’t be going back.

Positive: Communication, Professionalism, QualityJulie provided a wonderful massage! She is kind and thoughtful. Julie’s amazing hands work out the sore areas of my back. Her technique perfect. Highly recommended Serenity Massage.

Julie provided a wonderful massage! She is kind and thoughtful. Julie’s amazing hands work out the sore areas of my back. Her technique perfect. Highly recommended Serenity Massage.

Positive: Communication, Professionalism, QualityThis place is absolutely wonderful. The experience, the scheduling and the massage itself. I had a couples massage and it’s sooo worth it. The price is extremely fair. The employees are professional, super accommodating and do a fantastic job. For sure coming back. Thank you!

This place is absolutely wonderful. The experience, the scheduling and the massage itself. I had a couples massage and it’s sooo worth it. The price is extremely fair. The employees are professional, super accommodating and do a fantastic job. For sure coming back. Thank you!

Positive: ProfessionalismFirst time there. Friendly. Great atmosphere. Professional. Had the deep tissue full body massage. Great price. Definitely will be coming back and definitely recommend.

First time there. Friendly. Great atmosphere. Professional. Had the deep tissue full body massage. Great price. Definitely will be coming back and definitely recommend.