Regal Nails, Salon & Spa

Positive: ProfessionalismIt was a busy Monday night when I went in about 6:30pm. There was a waiting list but they did not refuse to take me in. Despite how busy they were Hanna took her time and created a new design on my nails! It was way past there closing time and Hanna was very perfectionist on my nails. She continuously asked me if I liked my nails? Or needed another design? Or if I’d like a drink? I felt like at home at this place. Thanks Hanna I loved my nails, I will definitely be back! Service: Dip powderIt was a busy Monday night when I went in about 6:30pm. There was a waiting list but they did not refuse to take me in. Despite how busy they were Hanna took her time and created a new design on my nails! It was way past there closing time …More

It was a busy Monday night when I went in about 6:30pm. There was a waiting list but they did not refuse to take me in. Despite how busy they were Hanna took her time and created a new design on my nails! It was way past there closing time and Hanna was very perfectionist on my nails. She continuously asked me if I liked my nails? Or needed another design? Or if I’d like a drink? I felt like at home at this place. Thanks Hanna I loved my nails, I will definitely be back!

Critical: Professionalism, Quality, ValueI went in to have my dip polish taken off correctly because I didn’t want the pain of pulling them off myself at home. Instead of soaking them like they have in the past they pryed it off with an acrylic nail. Ripped my thumb nail off to where it was gushing blood. Tried telling me it was because I clipped my nails too short! Don’t blame a customer because you did something incorrectly! All of my finger tips are sore and my thumb is coated in medicine and a bandage. They didn’t even try to shape them or make them presentable. I was told I could leave after I washed my hands. I had to file and buff at home. Added a clear coat so they didn’t look so damaged. I won’t be back to this establishment.I went in to have my dip polish taken off correctly because I didn’t want the pain of pulling them off myself at home. Instead of soaking them like they have in the past they pryed it off with an acrylic nail. Ripped my thumb nail off to …More

I went in to have my dip polish taken off correctly because I didn’t want the pain of pulling them off myself at home. Instead of soaking them like they have in the past they pryed it off with an acrylic nail. Ripped my thumb nail off to where it was gushing blood. Tried telling me it was because I clipped my nails too short! Don’t blame a customer because you did something incorrectly! All of my finger tips are sore and my thumb is coated in medicine and a bandage. They didn’t even try to shape them or make them presentable. I was told I could leave after I washed my hands. I had to file and buff at home. Added a clear coat so they didn’t look so damaged. I won’t be back to this establishment.

Critical: ProfessionalismWould have given a 0 rating if I could: Initially, my partner got her nails–acrylic nails and seemed decent enough and price was not bad comparable to other places; however after 2 months she wanted to get them off. We go and the person that removed the nails, literally ripped of the acrylic nail off her fingers and damaged the bedding of the nail. Removed not only skin around the nail but her real nail as well. Partner complained and stated it was hurting throughout the process and the person stated ‘it was normal’ and continued to rip off the nails. Unfortunately, did not know the process of removing acrylic nails and after we did more research of how to properly remove them, noticed how wrongly she had did everything.Would have given a 0 rating if I could: Initially, my partner got her nails–acrylic nails and seemed decent enough and price was not bad comparable to other places; however after 2 months she wanted to get them off. We go and the person …More

Would have given a 0 rating if I could: Initially, my partner got her nails–acrylic nails and seemed decent enough and price was not bad comparable to other places; however after 2 months she wanted to get them off. We go and the person that removed the nails, literally ripped of the acrylic nail off her fingers and damaged the bedding of the nail. Removed not only skin around the nail but her real nail as well. Partner complained and stated it was hurting throughout the process and the person stated ‘it was normal’ and continued to rip off the nails. Unfortunately, did not know the process of removing acrylic nails and after we did more research of how to properly remove them, noticed how wrongly she had did everything.