Quench IV Spa

Critical: Professionalism, PunctualityI’m extremely dissatisfied with your business practices. I had 2 appointments scheduled today at 4 pm, Elizabeth called at 3 pm to reschedule to 5:30. Luckily it worked for both of us. We are traveling from Glenwood, Iowa and with rush hour it took us 45-50 mins to drive to your location. 10 mins before our new scheduled appointment, the nurse called to cancel. I didn’t catch her name but she didn’t care at all that I am EXTREMELY inconvenienced, rescheduled other important plans that were made this evening, and was disinterested in what I and my friend had to say. Lack of communication on your end has canceled necessary fluids for both of our medical conditions. I’m disgusted at the lack of empathy your traveling nurse had. She heard nothing of what I had to say because she did nothing but speak over myself and my friend. I will be adding this to all platforms that will allow me to leave reviews. I’m disgusted. I wish I could leave a Zero star. Incredibly unprofessional and frustrating.I’m extremely dissatisfied with your business practices. I had 2 appointments scheduled today at 4 pm, Elizabeth called at 3 pm to reschedule to 5:30. Luckily it worked for both of us. We are traveling from Glenwood, Iowa and with rush hour …More

I’m extremely dissatisfied with your business practices. I had 2 appointments scheduled today at 4 pm, Elizabeth called at 3 pm to reschedule to 5:30. Luckily it worked for both of us. We are traveling from Glenwood, Iowa and with rush hour it took us 45-50 mins to drive to your location. 10 mins before our new scheduled appointment, the nurse called to cancel. I didn’t catch her name but she didn’t care at all that I am EXTREMELY inconvenienced, rescheduled other important plans that were made this evening, and was disinterested in what I and my friend had to say. Lack of communication on your end has canceled necessary fluids for both of our medical conditions. I’m disgusted at the lack of empathy your traveling nurse had. She heard nothing of what I had to say because she did nothing but speak over myself and my friend. I will be adding this to all platforms that will allow me to leave reviews. I’m disgusted. I wish I could leave a Zero star. Incredibly unprofessional and frustrating.

Positive: ProfessionalismFirst time at an IV spa and it was a great experience! I got the Meyer’s cocktail and the service was exceptional. I felt great afterwards and got such an energy rush. My three nieces and two nephews were no match for the boost in energy!

First time at an IV spa and it was a great experience! I got the Meyer’s cocktail and the service was exceptional. I felt great afterwards and got such an energy rush. My three nieces and two nephews were no match for the boost in energy!