OPL Salon & Spa

Critical: Professionalism, Quality, ValueCritical: Professionalism, Quality, ValueI have moved to Lakewood recently, so I was looking for MY spa… looked online for reasonable prices and decent reviews online, and thought I might give it a shot with this salon!I called, scheduled and came…Faces are not friendly, in the “who s next” type of manner… ok no problem!I asked how much would be regular pedicure and shellac manicure… prices they told me was higher than on the website… again I said to myself they probably didn’t update the info online… the third thing I’ve noticed they didn’t even have the Menu of services on the wall, nor guided me to choose the colors to choose from!“Negotiations” settled; for hands $35 for shellac nails and $25 for pedicure…I was pointed to sit at the chair, while the fill the tub…The water was BARELY WARM , closer to be unpleasantly lukewarm… for the pedicure, the cuticles was barely touched… what actually put me to the shock stopper that THEY DID NOT TOUCH MY FEET AT ALL! Like my money was not enough for regular pedicure! LolNo scrubbing or buffing my heals at all! No massage either! They messed up with the polish, and felt they were done ✅!moved me to the table to wait another 10 minutes for shellac!?I was shocked with the poor customer service , not only they barely spoke English, but they looked at you talking in between in their language and giggling, and when I asked manager to do look at the cuticles and paying more attention, she was like “ what do you mean better job, we can’t cut cuticles!” – is what she said….and she was very arrogant and unfriendly!Never will I ever comeback, and suggest people to trust the negative reviews, because they can get screwed like me!I am thinking if they expect people to throw hundreds of dollars on them, at least have diligence to do a decent, not even talking “quality” here ( even though we deserve a good quality service if we pay money), but at least include the basics that should be the part of the regular pedicure services!I do my nails regularly and my feet is taken care and not callus looking … I have never had a low quality service in 25 years living in Denver!what they did was just a pure ripoff , unprofessional and customer neglect!Asking $25 dollars for that! If they don’t have conscience I should have treat them the same and give them only $10 for their job!Disgraceful place!Services: Manicure, PedicureCritical: Professionalism, Quality, ValueI have moved to Lakewood recently, so I was looking for MY spa… looked online for reasonable prices and decent reviews online, and thought I might give it a …More

Critical: Professionalism, Quality, Value

Positive: Cleanliness, Professionalism, Quality, ValueArrived @ 5pm on a random Thursday. They had one client getting a pedi. When she left, it was just me. Both technicians worked on my nails at the same time while I watched Judge Judy. Sweet ladies! I had a good experience. Shellac full set, shellac pedicure + paraffin wax. Fire Engine Red. Asked for round, got almond which I don’t mind one bit because they look fire. Will be back! Felt the need to write this after seeing so many terrible reviews.Services: Acrylic nails, PedicureArrived @ 5pm on a random Thursday. They had one client getting a pedi. When she left, it was just me. Both technicians worked on my nails at the same time while I watched Judge Judy. Sweet ladies! I had a good experience. Shellac full set, …More

Arrived @ 5pm on a random Thursday. They had one client getting a pedi. When she left, it was just me. Both technicians worked on my nails at the same time while I watched Judge Judy. Sweet ladies! I had a good experience. Shellac full set, shellac pedicure + paraffin wax. Fire Engine Red. Asked for round, got almond which I don’t mind one bit because they look fire. Will be back! Felt the need to write this after seeing so many terrible reviews.

Positive: QualityI don’t know, I’ve been going here for 12 years now I’m not one to leave reviews. Just was looking at what time they open tomorrow. I’ve never had one unhappy job. I was a little surprised by all the bad reviews. If you’re friendly and you communicate kindly with what you’re looking for they’ve always done a really really amazing job with my pedicures and my manicures. I’m sad they’ve had such bad reviews. On the plus if you’re looking for a new place because of The bad reviews it’s not crowded appointments and walk-ins are super easy.I guess, I’ve always been very friendly and communicative if you’re afraid to speak up they can’t read your mind. Be friendly and ask what you’re looking for if it’s not going the direction you’re hoping for. I’ve never walked out of here dissatisfied and I bought my house 12 years ago up the street always have come here. Don’t know anybody by nameUnbiased honest reviewI don’t know, I’ve been going here for 12 years now I’m not one to leave reviews. Just was looking at what time they open tomorrow. I’ve never had one unhappy job. I was a little surprised by all the bad reviews. If you’re friendly and you …More

I don’t know, I’ve been going here for 12 years now I’m not one to leave reviews. Just was looking at what time they open tomorrow. I’ve never had one unhappy job. I was a little surprised by all the bad reviews. If you’re friendly and you communicate kindly with what you’re looking for they’ve always done a really really amazing job with my pedicures and my manicures. I’m sad they’ve had such bad reviews. On the plus if you’re looking for a new place because of The bad reviews it’s not crowded appointments and walk-ins are super easy.

Critical: Quality, ValueTwo pedicures and one gel French manicure cost $100. Specifically instructed technician that I did not want square nails. She cut my fingernails very short and then filed them square. Polish chipped on two fingernails the next day. Polish peeled off three fingernails after 2 days. Cuticles were rough. Pedicures were acceptable. Do not recommend.Two pedicures and one gel French manicure cost $100. Specifically instructed technician that I did not want square nails. She cut my fingernails very short and then filed them square. Polish chipped on two fingernails the next day. Polish …More

Two pedicures and one gel French manicure cost $100. Specifically instructed technician that I did not want square nails. She cut my fingernails very short and then filed them square. Polish chipped on two fingernails the next day. Polish peeled off three fingernails after 2 days. Cuticles were rough. Pedicures were acceptable. Do not recommend.