Michelle Nails & Spa

  2.9 – 72 reviews   • Nail salon

Michelle Nails & Spa 95076

Located In: East Lake Village Shopping Center

Hours

Friday10 AM–7 PM
Saturday10 AM–6:30 PM
SundayClosed
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM
Thursday10 AM–7 PM

Address and Contact Information

Address: 1048 E Lake Ave, Watsonville, CA 95076

Phone: (831) 761-5301

Website:

Photo Gallery

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Reviews

Belinda Quesada
I am sorry to write this negative review but, it’s been 4 days since I had my pedicure here and I still need a pedicure.
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Estevan Moreno
0/5 review. I am extremely disappointed with this place. They claim to be “appointment” based, yet fail to meet their own time frames. My gf had an appointment @10 and michelle had her waiting 40+ mins. (Disclaimer: I was dying in the car). Very poor service that we had to walk out. On top of that, the shop was extremely disgusting.
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leonor medina
If I could give 0 stars I would. I’ve been her a few times, but NEVER again!! Always a bad experience with the workers with them being rude or not wanting to do a simple design (flower, or lines, etc.) this last time I got the owner Michelle, and oh boy, she is extremely rude. They make you feel uncomfortable since you can tell that they are talking bad about you. Then when it came for my picking a color she throw the nails onto the table and asked what color with an attitude. Not even a minute passed when she asked again in a mad voice. I feel like they do it rushed and not professional. It hasn’t even been a whole day and the gel on my acrylic nails is already chipping, which has never happened before. Never again. Always a bad experience.
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Alondra Ruiz
Positive: Quality, ValueI would ignore the bad reviews if your a new person looking for a salon; I’m sure the bad reviews are all a bunch of “Karens”. I have been coming to this salon for many years and I have never walked out disappointed. Many of the reviews are talking about appointments and waiting long. I recommend making your appointments early between 10am-12pm. If you walk in in the afternoon you will definitely be waiting a while. People need to understand this place is a great salon so of course they will be busy, especially in the afternoons. As for some people saying Michelle is “rude” she is not, she is just a very serious person. She’s not coming to work to make friends she’s there to do her job, which she does very well. Never fails at what you want done.I would ignore the bad reviews if your a new person looking for a salon; I’m sure the bad reviews are all a bunch of “Karens”. I have been coming to this salon for many years and I have never walked out disappointed. Many of the reviews are …More
I would ignore the bad reviews if your a new person looking for a salon; I’m sure the bad reviews are all a bunch of “Karens”. I have been coming to this salon for many years and I have never walked out disappointed. Many of the reviews are talking about appointments and waiting long. I recommend making your appointments early between 10am-12pm. If you walk in in the afternoon you will definitely be waiting a while. People need to understand this place is a great salon so of course they will be busy, especially in the afternoons. As for some people saying Michelle is “rude” she is not, she is just a very serious person. She’s not coming to work to make friends she’s there to do her job, which she does very well. Never fails at what you want done.
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Liz Atilano
I was a bit hesitant based on reviews, I’m glad I looked past them. It was very nice and quiet. Even the employees speak to you in a soft voice that my poor hearing had to adjust to the calm environment. Go with time. They take their time in the best way! Even though I was there late and the shop closed while I was still there I did not feel rushed in the slightest. Helen took her time, she was sweet and listened to exactly what I wanted. I will definitely be going back.
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Carla Mata
I love coming here, specially for my pedicures tracy is my favorite. She does such a great job!! So patient and alwaya takes care of me and leaves my feet looking beautiful and soft!!
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nelly morua
Michelle the owner is not professional. She treats her employees and customers badly, I don’t speak their language but you can see her attitude towards them. She did my nails with a bad attitude, it seems like everything bothers her . Even if you change your mind to a different color , she starts giving you attitude. Horrible service. I don’t recommend this place at all .
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Missy E
They don’t respect appointment time, you still have to wait. I went in for a pedicure & manicure USING MY OWN NAIL POLISH & some how still got charge $60. Another time I waited over 1hr, I got up and left because I had other things to do, went back the next day & the owner told me “you shouldn’t have left yesterday” they were going to close in 1 1/2 hr and she basicly she told me she was closed already.
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Adriana M
These workers were so rude to me when I went to get my nails done.I was pressured to chose a color. She charged me a lot for really short nails. I was mad because they usually don’t charge me that much. Last time I went my nails were long and she charged me less. Definitely not going there again
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Alex Valdez
Ive been going here since the start of this business and now they can’t even make an appointment or they said “we can’t see anyone for nail” Really I go in and both Michelle and Helen are seeing clients but I should see another person in this salon. Which Ive lost my respect for this salon Im looking for another, yes they are close to my home but Im done. I don’t recommend this place since they can’t help their clients that help the at the start. I would have given them 1/2 star but I know they really don’t care.
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