Massage Heights Crocker Park

Positive: Professionalism, QualityI’ve been a member at Massage Heights Crocker Park for almost 4 years, through pregnancy and postpartum. I’ve seen many Massage Therapists and most have been excellent, some of the best I’ve experienced anywhere. I love the online scheduling, makes it so easy to schedule, change or cancel. Sometimes, however, I accidentally book myself with a higher level therapist that requires a higher charge. They always call to confirm I want this, which I don’t, but it should be more transparent during the online booking process. The rooms are very clean, everyone is professional, the place is quiet with relaxing music & scents. The only other downside is that there has been turnover, just when I find someone I really like, I feel they are t around for more than 6 months, so that has been a little frustrating. But I always find someone new who is great.I’ve been a member at Massage Heights Crocker Park for almost 4 years, through pregnancy and postpartum. I’ve seen many Massage Therapists and most have been excellent, some of the best I’ve experienced anywhere. I love the online …More

I’ve been a member at Massage Heights Crocker Park for almost 4 years, through pregnancy and postpartum. I’ve seen many Massage Therapists and most have been excellent, some of the best I’ve experienced anywhere. I love the online scheduling, makes it so easy to schedule, change or cancel. Sometimes, however, I accidentally book myself with a higher level therapist that requires a higher charge. They always call to confirm I want this, which I don’t, but it should be more transparent during the online booking process. The rooms are very clean, everyone is professional, the place is quiet with relaxing music & scents. The only other downside is that there has been turnover, just when I find someone I really like, I feel they are t around for more than 6 months, so that has been a little frustrating. But I always find someone new who is great.

Positive: Communication, Professionalism, QualityTruly an amazing experience! I went for a couples massage and my boyfriend and I couldn’t stop talking about how wonderful our session was. Tony and Ryan were spectacular and made the time there comfortable and relaxing. The front desk was so helpful and while we were in the waiting area you could see how friendly the specialists were to their clients and how happy everyone was when leaving. This is the best I’ve felt in a while and we will definitely be back soon!Truly an amazing experience! I went for a couples massage and my boyfriend and I couldn’t stop talking about how wonderful our session was. Tony and Ryan were spectacular and made the time there comfortable and relaxing. The front desk was …More

Truly an amazing experience! I went for a couples massage and my boyfriend and I couldn’t stop talking about how wonderful our session was. Tony and Ryan were spectacular and made the time there comfortable and relaxing. The front desk was so helpful and while we were in the waiting area you could see how friendly the specialists were to their clients and how happy everyone was when leaving. This is the best I’ve felt in a while and we will definitely be back soon!

Critical: ProfessionalismCalled and scheduled a couples massage, and clearly the girl scheduling the appointment was well aware that it was a couples appointment needed not only because I told her it was male and female but also because she repeated appointment times for availability for couples only; being “Sunday was many open slots for couples.” Upon arrival and completing the long application, two girls came out to give me and my fiancé separate rooms and advised the couple room is occupied. also added they did not have us on schedule for couples but offered us to wait 30 minutes for an available room for couples which would have total an hours wait. I was no longer in a mood for a massage with these folks.Say the least we left. Not sure why I returned there anyways because they are also known for double charging your credit cards then you have to go through the hassle of reporting them to the cc company.Called and scheduled a couples massage, and clearly the girl scheduling the appointment was well aware that it was a couples appointment needed not only because I told her it was male and female but also because she repeated appointment …More

Called and scheduled a couples massage, and clearly the girl scheduling the appointment was well aware that it was a couples appointment needed not only because I told her it was male and female but also because she repeated appointment times for availability for couples only; being “Sunday was many open slots for couples.” Upon arrival and completing the long application, two girls came out to give me and my fiancé separate rooms and advised the couple room is occupied. also added they did not have us on schedule for couples but offered us to wait 30 minutes for an available room for couples which would have total an hours wait. I was no longer in a mood for a massage with these folks.Say the least we left. Not sure why I returned there anyways because they are also known for double charging your credit cards then you have to go through the hassle of reporting them to the cc company.

Positive: Communication, Professionalism, QualityI had a fantastic visit at Massage Heights Crocker Park from the moment that I walked in the door. Its also worth noting that it was a fully booked day but I didn’t feel rushed. The facility was clean, staff immediately greeted me and everyone was professional. This was my first experience with a male therapist so I was a little nervous but David exceeded my expectations and made me feel comfortable as soon as he walked me back. He was intuitive and listened to my concerns and areas that I wanted to focus on. I felt great and will be back. I also want to add that I was NOT pressured into signing up for a membership. It was conversational and not pitchy.I had a fantastic visit at Massage Heights Crocker Park from the moment that I walked in the door. Its also worth noting that it was a fully booked day but I didn’t feel rushed. The facility was clean, staff immediately greeted me and …More

I had a fantastic visit at Massage Heights Crocker Park from the moment that I walked in the door. Its also worth noting that it was a fully booked day but I didn’t feel rushed. The facility was clean, staff immediately greeted me and everyone was professional. This was my first experience with a male therapist so I was a little nervous but David exceeded my expectations and made me feel comfortable as soon as he walked me back. He was intuitive and listened to my concerns and areas that I wanted to focus on. I felt great and will be back. I also want to add that I was NOT pressured into signing up for a membership. It was conversational and not pitchy.