Located In: Broomfield MarketPlace
Appointments: massageenvy.com
Hours
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–6 PM |
| Monday | 8 AM–8 PM |
Services
… View moreAddress and Contact Information
Address: 1170 US-287 Suite 300, Broomfield, CO 80020
Phone: (303) 404-3689
Photo Gallery
Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
Jan 30, 2023
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
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Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
Lisa Duke
I had no intention of going to Massage Envy in the foreseeable future based on the reviews. I was gifted a massage for Christmas and didn’t want it to go to waste, so I used it and im so happy I did. The front desk staff was so kind and helpful and my massage therapist, Luis, was phenomenal. Ive never felt so safe and listened to during a massage before. He not only listened to me, but really paid attention to what my body was telling him. I just moved here from Texas and feel so fortunate to have already found (hopefully) my forever masseuse.Ask for Luis, you won’t regret it.
… moreJohn Doe
I’ve called this location a total of about 15 times during business hours and only spoken to a person once. Made an appointment that one time, went there once. I guess they’re doing so well they don’t need customers but, at least the massage was good
… moreHannah Young
Every time I have called it goes straight to voicemail and then they try to text me back instead of giving me a call. When I asked them to give me a call back to confirm transferring my membership to a different studio (one that is more responsive) they ignored me. If you are interested in a massage envy membership stay clear of using this studio as your home studio.
… moreMei Jardstrom
I was so impressed by the massage that I got from Hai! He is very adept and knows his anatomy, and was able to target specific areas of tension in my hips and shoulders that have been bothering me. Even with “Firm Pressure” he is strong and delivered the perfect level for me, and I regularly get deep tissue massage.
… moreDave Allison
This is one of the worst managed places I’ve ever visited! The management is so bad that after being a regular customer for almost 20 years, I will never go here again! I would not take a chance with a terribly run place like Massage Envy. There are many other nicer and better run massage places to give your business that won’t screw you over in the end. No wonder they can barely maintain a three star rating.
… moreKaitlyn Reeser
This location has truly horrible customer service and fraudulent/predatory billing practices. I’ve called for MONTHS in a row to try to put my account on freeze because I have so many unused credits. (During COVID I thought I had frozen my account but wasn’t checking closely enough and they charged me on an old card for 17 months- fine, my fault). Every time I call and re-send the freeze form I’m told that this form will be “put on my managers desk” and that a manager will call me back. 4 almost 5 months have gone by now and I’m still being charged against my consent. I’ve called, emailed, and asked every way possible and they keep taking my money. I also asked for a reimbursement for the months they charged me and they told me it was my fault for “not sending the form in time”. I’ve sent the form close to 10 times at this point while on the phone with their front desk staff. I am at my wits end with this place. I’m held hostage by the fact that I have hundreds of dollars of credits to spend here but I’m tempted to just cancel anyway to save the headache. DO NOT buy a membership here. It will haunt you for years. Also, if a manager sees this – yes, CALL ME BACK as I’ve been requesting since November. Thanks.
… moreJennifer Wise
They have cancelled two massages last minute over the last two months. When I asked why and if it COVID related they said that is personal information and could not divulge unless I came in contact with the person. So, a worker could of been in there yesterday with COVID and they would still be open today. Also super hard to get appointments for good masseuses last minute. If I cancel with less then 24 hours notice I have to pay if they do that to me I do not receive a credit or discount. I book 5 weeks in advance so two cancellations in a row is frustrating but after understanding their COVID policies I will cancel my membership.
… moreJarrod Guaderrama
My girlfriend scheduled me a massage here as a present for finishing up school unfortunately my grandmother went to the hospital the morning of my massage my girlfriend called to let them know I had a family emergency, they told her that she needed to reschedule the appointment and she wouldn’t get charged so she did for the following morning, however my family had stayed up with my grandmother for most of the night so when I woke up I called them to see if I could reschedule the appointment for sometime this week somewhat rudely they said “unfortunately we are going to have to charge you half of the cost of the message”. This was supposed to be a present and ended up costing us money because my grandma was in the hospital and they couldn’t be more accommodating. I get it its a business they cant loose money if they have someone show up to give a massage and the client doesn’t show up, I teach music and thats part of some of our policies if its a no show we still have to get paid, HOWEVER I have had students not show up multiple times because of some kind of family emergency and I STILL credit there account and give them the lesson without penalizing them financially. The other thing is they were still going to have me as a client regardless I really wanted the massage and they would have made money, and probably had a returning client… now for them not being understanding they lost this client that they would have made a lot more money from and they are getting a one star review…my grandmother was in the hospital potentially on her death bed…thanks for being understanding massage envy….yeah right…..Im pretty disappointed that something that was supposed to be a stress RELIEVER and a present turned into a stressful situation where we lost money…
… moreBrit Hartman
I thought they did a great job with Covid precautions! I was a little skeptical going during a pandemic but my neck hurt so bad I couldn’t take it anymore and made an appointment. They did such a good job to limit the risk of exposure! Thank you so much!!! Great massage, great people, great atmosphere. Shout out to Louis for a great firm massage. My neck feels so much better!!!!
… moreKaren Elliott
No stars. When I activated my 3 month membership, I have had nothing but trouble with this location. From mixing me up with another people, failing to call when changes were made to the schedule, errors on my account. The manager was flippant and dismissive of me when I called to clear this up. When I stated I never wanted to use their services again he didn’t care. He is in customer service and should care. I wonder how many other customers left because of this locations staff. The front staff, clearly does not know what they are doing and are unprofessional. The manager doesn’t know what he is doing. It is too bad, I started at this location in 2011 and was really happy with it until the new management took over and now I have no desire to ever use them again or any Massage Envy for that matter.
… more