Located In: Alliance Town Center
Appointments: massageenvy.com
Hours
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–7 PM |
| Sunday | 10 AM–7 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 3100 Texas Sage Trail, Fort Worth, TX 76177
Phone: (817) 337-7300
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Last Updates
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Reviews
DeOnica Mitchell
Critical: QualityLITERALLY THE WORST MASSAGE I’VE EVER HAD! My masseuse was Perry and I was booked for a one hour FIRM massage. First off, the massage was only 45 minutes. He never even touched my neck, shoulders, nor arms. The “massage” was more of a stretch. He used his palms the entire time. Also, he moved SUPER slow. I understand that massages aren’t supposed to rushed, but this seemed like a joke to me. This was definitely not a massage. For $115, I am highly disappointed and I will never recommend this place to anyone.LITERALLY THE WORST MASSAGE I’VE EVER HAD! My masseuse was Perry and I was booked for a one hour FIRM massage. First off, the massage was only 45 minutes. He never even touched my neck, shoulders, nor arms. The “massage” was more of a …More
LITERALLY THE WORST MASSAGE I’VE EVER HAD! My masseuse was Perry and I was booked for a one hour FIRM massage. First off, the massage was only 45 minutes. He never even touched my neck, shoulders, nor arms. The “massage” was more of a stretch. He used his palms the entire time. Also, he moved SUPER slow. I understand that massages aren’t supposed to rushed, but this seemed like a joke to me. This was definitely not a massage. For $115, I am highly disappointed and I will never recommend this place to anyone.
Katie Bell
I had to cancel my massage appointment this morning due to there being a confirmed tornado in the area. I called to reschedule and they told me that I would only be granted half a credit when I rescheduled because the cancellation happened within 24 hours of the appointment.
… moreJoshua Wilson
Do NOT go here! I still have my contract from Oct 2011, and they keep violating it.
… moreBrantlee Williams
I have only great things to say about this place. I had my first massage about 8 weeks ago with Grace when i was about 29-30 weeks pregnant. She was great. I just left for the second time and she remembered i was giving birth this month. It’s the little things! She is the sweetest and I can not recommend her enough! I just scheduled my mother a massage with Grace as well!
… moreJenna Daley
I had a HORRIBLE experience at this location this past weekend. I was scheduled to go in and have a massage and a facial. I went into my massage and expressed my areas of concerns and let my masseuse know that I would like medium pressure. The massage started and the pressure was immediately to strong for me, I tried to tough it out cause I knew I was super tense and thinking it would help me. I had to tell the masseuse to please let up on her pressure. There were multiple times I had to remind her that her pressure was to much for me, it was the most uncomfortable massage I have ever received. She flipped me over and did a few more things then ended the massage. I made a comment thinking that wow that was quick. It was so quick because I was shorted about 15 minutes. The masseuse did apologize for that and they offered me a free enhancement on my next session. I said I would just like to use it on the facial I had scheduled next. They informed me that they called and left me a voicemail saying that they had to cancel my facial because the woman who would be doing the facial got into a car accident. I totally understand, but I had no missed calls and did not have any voicemails. What I did have were texts confirming my apt for that day and asking me to fill out the COVID form. Needless to say overall I was very disappointed. I tried calling in later that night to speak with the manager and they let me know she wouldn’t be in till Monday. So today I called and spoke with the manager, Maureen. She was quick to accuse me of lying saying that she was the one that called and left a message for me. I am still waiting for her to send the proof. She then snapped at me when I was questioning her say “You had your turn to talk and now its mine so listen” I thought as the customer I couldn’t believe the way I was being talked to, not to mention someone who has been a member of Massage Envy for years. Overall I am completely disgusted by the whole situation and will not be using their facilities EVER AGAIN!
… moreErin Rhodes
This place is absolutely horrible! DO NOT GO TO THIS LOCATION! Screwed out of 200$ for a membership I didn’t even ask for. And now won’t do anything about it. They deserve no stars!
… moreAna Barragan
LOVE the massage therapist & the people. Sadly, on 3/8/2022 I was denied service because I had my 9 year old daughter with me. It’s NEVER been an issue until today. Not sure if its new management but I’m gonna have to go to another Mssage Envy that’s further.
… moreDanielle Bouldin
Had an appointment that was scheduled around 2:30pm on April 25th for Monday May 10th for 5pm. When I didn’t receive a confirmation text I was concerned so I called before heading over and low and behold I was told I was not in the schedule. Someone else had the time slot I was supposed to be scheduled for.
… moreCounterclaim Consultants
Critical: CommunicationI went in for my massage and they informed me I had to wear a mask during the actual massage. How relaxing can a massage be with restricted breathing?! But the part that frustrated me the most was no one informed me of that when I was booking my appointment. Had that been relayed to me, it would have been a deal breaker. When I told them I refuse to wear a mask, they said they would charge me $115 to cancel! Luckily they never got my card on file so we’re unable to rob me. I went to my car and immediately booked an appt with their competitor.I went in for my massage and they informed me I had to wear a mask during the actual massage. How relaxing can a massage be with restricted breathing?! But the part that frustrated me the most was no one informed me of that when I was …More
I went in for my massage and they informed me I had to wear a mask during the actual massage. How relaxing can a massage be with restricted breathing?! But the part that frustrated me the most was no one informed me of that when I was booking my appointment. Had that been relayed to me, it would have been a deal breaker. When I told them I refuse to wear a mask, they said they would charge me $115 to cancel! Luckily they never got my card on file so we’re unable to rob me. I went to my car and immediately booked an appt with their competitor.
Carly Farris
I asked to focus on my neck and shoulders and my masseuse didn’t even touch my neck and shoulders. It was supposed to be full body- all he did was back legs and feet. He did a good job on what he did but really needed my neck and shoulders since that is where I have the most tension. The ladies at the reception desk were very nice and helpful. I have another massage scheduled with a different masseuse so hopefully my next visit will be better.
… more