Located In: Dawley Farm Village
Appointments: massageenvy.com
Hours
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 704 S Highline Pl, Sioux Falls, SD 57110
Phone: (605) 274-2595
Photo Gallery
Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
Jan 30, 2023
Bears aren’t the only ones hibernating in the winter. If the only real moving you’re doin…
Jan 19, 2023
Join Now & Get a New Member Starter Kit! Jan 2 – Mar 31 Sign up for a new 12-month…
Jan 2, 2023
Reveal Your Natural Radiance Jan 1 – Mar 31 Wish you could wave a magi…
Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
ellen ulrich
I had the same experience as Jen! They are awful! I had to book a month out for a service, when I talked to the scheduler on the phone I said now I will have time to cancel my membership at that appointment! The girl said yes plenty of time to talk with a manager and I will make note of that. I wanted to cancel my membership well in advance, and let them know that! It was so hard to get in and always canceling on me and scheduling 2x with a therapist I said I didn’t want. It’s their mistake that they forgot to take a monthly payment and they charged my card and didn’t authorize it. They would not reverse the monthly fee saying it was past the 10 days I could, which was wrong!! I still have service I didn’t use and I got over charged and they wouldn’t do anything! I had to call my bank and dispute charge that is still in the process! DO NOT EVER get a membership here very disorganized and can never get scheduled and will over charge you!
… moreCatie Dewit
They are an unethical corporation who will hang up on you and refuse to allow you to cancel your subscription after challenges with scheduling. When you go in to cancel after they finally tell you they require the notification in writing they will make up false allegations to police officers stating you threw papers and cussed at employees (which is untrue) to prevent you from being able to be persistent about obtaining a refund on the unused hours. Please do yourself a favor and go with someone local who actually cares about their clients and isn’t just in it for the money and corporate greed. If you have any problems, you can’t escalate up the corporate chain because they are a “franchise,” and not associated with corporate massage envy. SAVE YOUR MONEY! SUPPORT LOCAL BUSINESSES!
… moreDhab Discord
Don’t use Massage Envy. especially not their subscription plan. I asked them to cancel my plan, Ive asked them to freeze it. They just hang up on me every time they called for money and I request the freeze/cancellation. They used an old card in their system and charged the amount anyway three times. There are much better local people, that will respect you and your wishes.
… moreJen Miller
I am beyond disappointed in the lacking customer service and the handling of contracts at this Massage Envy location. No less than 3 times were there issues with my account on their end. The final issue resulted in untrained staff making a mistake behind the counter, which then led to me having to pay for her error out of my own pocket. Management at two levels refused to take ownership by covering the cost of the issue even after admitting it was their staff’s error. They refused to pay for their mistake and ‘make it right, ‘ forcing me to pay for it because my card was still on file on my account with them. I am a very loyal customer and would recommend if you seek service, honesty, and clarity to go elsewhere.
… moreLena Howe
First of all – I was lied to about when my contract was up. After continuing for 6 more months (honoring the contract I thought I had), I was told it had ended 6 months earlier & was being charged month to month. I went in to sign a cancellation form. I was charged again for the next month. They said they had lost my cancellation form. I went into to sign another one. I was charged once again. Then again. Then again. Annnnd once more. I attempted to contact the owner and was told by the manager of the East side location (Olivia) that I could try to find the owner’s contact info but that I would be redirected to her. Each time I was redirected back to her, she was incredibly smug. She was rude and unnecessarily unkind to me despite consistently making unauthorized charges to my debit account. Each time this occured, I had to wait days for the refund to hit. This happened again & again and after finally contacting a former employee for them, I had the owner’s number (Mike.) When I contacted him, he was also incredibly rude and defensive about Olivia, despite everything. He called me back a day or two later to apologize. He said he could give me $100 for my troubles or a spa day. I had never had an issue with services rendered – just consistently being treated terribly, as well as having my checking account constantly being a playground for their “issues.” I took the $100 and he sent me a copy of his self-help book.
… moreMadison O’Connor
The front desk was accommodating and informative. They helped me set up a membership and thoroughly explained everything to me. I am also always welcomed with a warm atmosphere.
… moreJim Parsons
2 massages cancelled on me in a row due to therapist calling out sick this was the Dawley Farms location. Have them another try and Asked for a 90 minute massage and it was only 70 minutes. Told the manager and she called me a liar…..Not the Louise location- they are awesome.
… moreMolly Ritter
Megan is fabulous! She always focuses exactly on my problem areas and is very mindful of the pressure she uses. I always feel fantastic after having her work on me.
… moreAdam K.
I got three massages as a gift and was told that they expire at the end of March, so I call to schedule and they say my massages expired March 11 and there’s nothing they can do! Not only that, when I scheduled my first massage they kept asking for a credit card even though it was paid for, and they didn’t seem to understand that they have already been paid! After a long conversation with a manager they finally agree that it’s ridiculous to require a credit card for a massage that’s already paid for. My sister got the same gift and when she scheduled her massage she had to go through the whole process again. Their customer relations are absolutely horrible and I will never be doing any business with them again in the future, unless I somehow decide I want one massage for the price of three.
… moreKevin Oxyde
I went there to get a gift card for my girlfriend. I felt weird in this place. The two customers before me were upset about something about their membership. I tried not to listen. My girlfriend got her massage. She says it was a weird experience too. She says the guy giving her the massage was fixated on getting her to relax her tounge… really? Just work out the knots already and quit being creepy.. It was ridiculously expensive too. I guess it’s more for the New Age holistic types or something. I wasn’t impressed nor envious.
… more