Appointments: massageenvy.com
Hours
| Friday | 9 AM–10 PM |
| Saturday | 8 AM–10 PM |
| Sunday | 9 AM–8 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 1159 Federal Hwy, Pompano Beach, FL 33062
Phone: (954) 946-7600
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Last Updates
FREE $20 Promo Card when you purchase $100 in gift cards* Jan 30 – Feb 14 * …
Jan 30, 2023
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Jan 2, 2023
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Jan 1, 2023
Put a little wellness in the world with a gift card from ME. Gift cards are the perfect gift for a…
Nov 30, 2022
#DYK that you can get an amazing, professional facial at your nearest Massage Envy…
Oct 26, 2022
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Reviews
Brandy Brown
Margarete did my massage and everything went well, but when I came out the lady at the front desk was very rude. There was a customer at the counter who stated she was setting up appointments for the whole month. She told the front desk employee to check me out, because it was going to be a while. The employee said no she would finish setting up her appointments first. I stood there waiting and then I asked for an envelope so I could put my tip in it. She never acknowledged me at all. She gives me an envelope with an attitude and then I have to ask for a pen. Margarete comes out and I give her the envelope and she ask if I needed anything. I tell her I still need to check out. The lady says I haven’t checked her out yet(even thou I already said that). Margarete says sorry to the lady and goes into the back. Still standing there another customer comes in and she welcomes home with not problem. At this point I am upset, because she asked him if he has an appointment and tells the lady just a moment and then proceeded to check him in. I interrupted and tell her I need to leave. I said I do not owe anything, because I am using a member massage. She then tells me that I had to wait, because she was checking the lady out and I said this nice lady told you to check me out first, because she knew she was going to take awhile and you refused. You then acknowledge and get ready to check in this man who just walked in and not once said anything to me at all. I told her I was leaving and she finally ask my name. I gave her my first name and left. I will NEVER come to this location again in my life!!! Absolutely RUDE!!!!
… moreKrystle C.
This location has awful communication and poor customer standards. They also keep taking my money after I’ve cancelled 3 months ago. I absolutely regret starting a membership with this company.
… moreKirsten Mia
I have been a member here for two years, when I booked my massage I was told I already had a credit so there would only be a $30 charge to upgrade to 90 minute massage, after my massage I was hassled and stressed out by front desk girls telling me I owed over $100. This was not right. They charged me and used my credits, and then said it’s not their fault the other girl didn’t know what she was talking about and gave me the wrong price. Ruined my relaxation from the massage being hassled and argued rudely too. Poor customer service.
… moreMegan Stamp
Loved my facial! I’ve gone there and had a previous facial done and it was okay. Decided to go back and I had my facial done by Rose. She was amazing! She took her time, massaged my face, neck and scalp. I was in heaven, definitely request Rose for your next facial experience.
… moreAlyssa Caldwell
If I could give this location a 0/5, I would. I have never been more frustrated with a franchise of any sorts as I have been with this Massage Envy. And maybe it’s like this with all of them but mine in particular has some of the rudest customer service people sitting at the front desk. No one ever has an answer. Everyone always has an attitude. The manager tells you when she’s going to be around then never is. I signed up to be a member a year ago and I’ve been requesting to cancel my membership. it’s been the biggest joke I’ve had to deal with. They force you to fill out a form and in order to cancel your membership you have to turn it in at the location and the only person who can sign off on it is a manager, who never seems to be there. I will drive further away to use the rest of my credits because I refuse to walk in the door ever again.
… moreKay-K Knowles
Wonderful Massage Experience With Professional Therapist: Mey, Maxine, Mitch, Scott, Michelle And Safari. With Superb Facials By Rose And Jamie, definitely will be back for my next appointment. Thanks
… moreMPK
I’ve tried and tried to call and make an appointment, but, no one answers….instead the voice mail says to text them, Seriously?! What kind of business are they running? I’ve made appointments only to have the massage therapist not show and left me hanging. I’ve had more issues with this location and it’s outrageous. I wish that I had done my research before I signed up.
… moreSandy Richards
The biggest scam office I have ever dealt with! My daughter have never been here but we been noticing charges on her card that’s says -70$ massage envy pompano. So she called the place and they said that her phone number and card been registered to a different name. My question is how you can add somebody else’s card to a different persons membership? Do you guys check peoples ids? See if they Mach with the name on the card? Manager kept telling my daughter that she been to the location multiple times when she never stepped her feet in your office and now is being charged for services that she never received. Manager kept telling her to calm down and wanted to show her professionalism telling that she been working for the company for two years and need to do an investigation? There is no way card matched name on the membership and they didn’t even offer a refund and cancel the memebership. I’m definitely getting police involved because these people clearly only care for the money!
… moreJessica Hawkins
I absolutely regret starting a membership with this company.
… moreKathy Suter
Mae gives the very best massage I’ve ever had there . She has great technic and strong hands .
… more