Kayla’s Nails

Positive: Professionalism, Quality, ValueWent here on a whim because I was tired of being disappointed at my usual place and we were nearby.VERY impressed. Best ombre nails I’ve ever gotten, they look fantastic.My 6 year old got a gel manicure and got spooky designs on her tiny little fingers. So cute!!Very pleased with the quality of work, we will be repeat customers.Went here on a whim because I was tired of being disappointed at my usual place and we were nearby. …More

Went here on a whim because I was tired of being disappointed at my usual place and we were nearby.

Critical: Quality, ValueAfter three days, my wife’s nail polish on her toes were chipping off. My daughter had two nails break after 2 days. The pedicure they gave her was not as good as other places and she was given a massage chair that was broken, which they knew about before hand because when she mentioned it, they just said “yes, it doesn’t work all the time” . When mentioning that she opted for the longer (more costly) pedicure solely because of wanting the massage chair, no offer of switching to a working chair was given.Services: Acrylic nails, PedicureAfter three days, my wife’s nail polish on her toes were chipping off. My daughter had two nails break after 2 days. The pedicure they gave her was not as good as other places and she was given a massage chair that was broken, which they …More

After three days, my wife’s nail polish on her toes were chipping off. My daughter had two nails break after 2 days. The pedicure they gave her was not as good as other places and she was given a massage chair that was broken, which they knew about before hand because when she mentioned it, they just said “yes, it doesn’t work all the time” . When mentioning that she opted for the longer (more costly) pedicure solely because of wanting the massage chair, no offer of switching to a working chair was given.

Critical: Cleanliness, Professionalism, Quality, ValueAsked for a manicure, place was dirty. She did not wash her hands or use sanitizer before beginning. I asked if I could wash my hands before starting. She used and small bowl with plain cold water & briefly had me put both hands in. Very lightly pushed back cuticles and slightly nipped them, literally asked me if wanted my nails filed, then used a ruff hard file meant for acrylic nails, sawing into my natural nails like wood, then used a used dirty electric drill instead of a clean new attachment tip. No proper hand & arm message, then at the end asked me if I wanted some lotion for my hands. SERIOUSLY? she was on the phone, trying hold it at the same time. I felt over charged for the service, $28 for simple and terrible manicure. I try to be polite and actually gave two dollars as a tip. SADLY FOR THEM, NEVER AGAIN!Service: Gel manicuresAsked for a manicure, place was dirty. She did not wash her hands or use sanitizer before beginning. I asked if I could wash my hands before starting. She used and small bowl with plain cold water & briefly had me put both hands in. Very …More

Asked for a manicure, place was dirty. She did not wash her hands or use sanitizer before beginning. I asked if I could wash my hands before starting. She used and small bowl with plain cold water & briefly had me put both hands in. Very lightly pushed back cuticles and slightly nipped them, literally asked me if wanted my nails filed, then used a ruff hard file meant for acrylic nails, sawing into my natural nails like wood, then used a used dirty electric drill instead of a clean new attachment tip. No proper hand & arm message, then at the end asked me if I wanted some lotion for my hands. SERIOUSLY? she was on the phone, trying hold it at the same time. I felt over charged for the service, $28 for simple and terrible manicure. I try to be polite and actually gave two dollars as a tip. SADLY FOR THEM, NEVER AGAIN!