JCPenney Salon

  3.4 – 48 reviews  $$ • Beauty salon

JCPenney Salon 80909

Located In: JCPenney

Hours

Tuesday11 AM–7 PM
Wednesday11 AM–7 PM
Thursday11 AM–7 PM
Friday11 AM–7 PM
Saturday11 AM–7 PM
Sunday11 AM–6 PM
Monday11 AM–7 PM

Services

Beauty Salon
Curbside Pickup
Custom Design
Face Masks
Faux Mink
Special Occasion
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Address and Contact Information

Address: 680 Citadel Dr E, Colorado Springs, CO 80909

Phone: (719) 597-1110

Website: https://stores.jcpenney.com/co/coloradosprings/salon-coloradosprings-co-0863.html

Photo Gallery

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Reviews

Jacob N Alison Wilson
We went in the other day with a hair color emergency. Dylan took on the catastrophe and my daughter came out with beautifully colored and healthy hair. I am very impressed.
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Sara Ruiz-Rueda
I booked an appointment here with Richard after seeing what a fantastic job he did with my mother-in-law’s haircut. I have a lot of really thick hair, and it’s really hard to get a haircut that doesn’t puff out or get in my face. I dread haircuts because they typically don’t turn out well, and overall, my hair really frustrates me.
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Jeremy Halladay
Critical: ProfessionalismMy wife came home in tears, she asked the dude not to take any length and to just do his best giving her some layers. My wife’s hair was very long and healthy. Even he noticed she had no split ends or anything. She told him, “yeah so please keep the length, I just need layers and no thinning.” Next thing she knows she’s looking in the mirror and dude had cut 6-8 inches from her length. Don’t go here if you want a decent hair cut. Getting some layers shouldn’t be a huge issue if you know how to cut hair. I guess this guy just doesnt care.My wife came home in tears, she asked the dude not to take any length and to just do his best giving her some layers. My wife’s hair was very long and healthy. Even he noticed she had no split ends or anything. She told him, “yeah so please …More
My wife came home in tears, she asked the dude not to take any length and to just do his best giving her some layers. My wife’s hair was very long and healthy. Even he noticed she had no split ends or anything. She told him, “yeah so please keep the length, I just need layers and no thinning.” Next thing she knows she’s looking in the mirror and dude had cut 6-8 inches from her length. Don’t go here if you want a decent hair cut. Getting some layers shouldn’t be a huge issue if you know how to cut hair. I guess this guy just doesnt care.
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Deni Montano
I waited for 15 minutes from when I was scheduled for an appointment. All the staff including the manager were standing around talking about their personal life. I told them I was leaving and they were unprofessional, and the manager proceeded to be rude and say bye bye hope to see you again and laughed about it. I do not recommend this salon to anyone the staff including the manager are all unprofessional.
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Christina Patrick
Critical: ValueNo different than going to Supercuts or some other everyday hair cutter. Paid $50 for my daughter and I to get our haircut, waited extra 15 min. for my stylist which was frustrating since I canceled my other appointment to make sure I could get both our haircuts at the same time. So ofcorse my 6 yr old was impatient waiting for me to finish. At the end, haircuts weren’t any different than what we get at a Supercuts or smart clips, expect double the price.No different than going to Supercuts or some other everyday hair cutter. Paid $50 for my daughter and I to get our haircut, waited extra 15 min. for my stylist which was frustrating since I canceled my other appointment to make sure I could …More
No different than going to Supercuts or some other everyday hair cutter. Paid $50 for my daughter and I to get our haircut, waited extra 15 min. for my stylist which was frustrating since I canceled my other appointment to make sure I could get both our haircuts at the same time. So ofcorse my 6 yr old was impatient waiting for me to finish. At the end, haircuts weren’t any different than what we get at a Supercuts or smart clips, expect double the price.
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Isabel Yong
I think this place is okay if you just want to get a hair cut or something that is not elaborated. I went there with my sister and spent 220 dlls to get her hair done. She wanted a gray color and her hair was virgin. She ended up with a purple/violet hair when Sabrina finish I told her that I wasn’t happy with the result. Her response was “ well what do you want me to do, I already die her hair multiple times” she was upset and tired but it’s not our fault that she couldn’t do what we ask for. I was told a supervisor will contact me and that never happened. They just told us to wash her hair to get the gray color that my sister wanted but that never happened plus her hair was really damage and dry so she had to cut it off. Sabrina had a rude attitude and didn’t even felt bad for damaging my sister’s hair. I don’t know if she treat us like that because we don’t speak a lot of English or that is just how she is with her clients.
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Sharon Naylor
Jaimie is the best. She knows what I want and has great suggestions!!
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Alecs Servin
I scheduled for a hair bread for my daughter to take pictures. The girl on the phone told me she couldn’t they’ll me how much it will cost. I went in thinking it can’t be too much, it’s a 5 minute braid, right? I walked out of there $50 lighter! Fifty dollars! For a hair style! Will never, ever, ever, go back!!!! And to top it all the girl that started the braid didn’t know how to do it and ended up having another girl come over to braid it….So disappointed!
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Ash Garza
Trystan Ortega is the absolute best stylist I’ve ever been to! I can honestly say after she did my hair I’ve never felt so confident! Not to mention my eyebrows She was so nice and I don’t think I’ll go to anyone else again! 10/10!!!
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Brittney Martin
I’m giving this review because the job was never finished and I was told multiple times that a manager would call me to fix the situation. A month later I still have not received a call from the manager. Miss Cienna dyed and cut my hair, but she ran out of time due to an appointment and her shift ending. There are areas in my hair that need more dye, and the hair on the back of my neck was never cut like I asked as well as layers. Cienna told me she promised to finish the job later free of charge so I paid in full and made an appointment for the following Saturday. The following Saturday, and Thursday, and second Saturday Cienna called in sick and I was asked to reschedule. Finally I asked for the manager to explain what is going on. To this day, a month later, I have not received a call and now my appointment was updated as completed. 120$ and a month later, I have an unfinished hair coloring job, no layers, and still have annoying hair on my the back on my neck. I highly advise people to seek another “go-to” salon and let this Penny’s salon focus on thier mall customers.
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