InSPArations

Critical: QualityMy daughter gave me a gift certificate for facial services, so I was excited to treat myself to a little pampering. The esthetician was cold and I didn’t feel pampered at all. She didn’t ask me about my skin until after she had already started her treatment, and I mentioned that I have sensitive skin (the service I requested was advertised as being good for sensitive skin). Let me mention, I have been there before, many times, and received services from Rene. She is awesome and gentle. This woman was not. The next day My skin was irritated, red and bumpy. I called and all I was told was to use a moisturizer. Thanks! The esthetician didn’t even care enough to talk to me personally, I spoke with the receptionist. Never again. I think the woman’s name is Janell? If you go here for facial services, don’t see her. Be warned.Service: MicrobladingMy daughter gave me a gift certificate for facial services, so I was excited to treat myself to a little pampering. The esthetician was cold and I didn’t feel pampered at all. She didn’t ask me about my skin until after she had already …More

My daughter gave me a gift certificate for facial services, so I was excited to treat myself to a little pampering. The esthetician was cold and I didn’t feel pampered at all. She didn’t ask me about my skin until after she had already started her treatment, and I mentioned that I have sensitive skin (the service I requested was advertised as being good for sensitive skin). Let me mention, I have been there before, many times, and received services from Rene. She is awesome and gentle. This woman was not. The next day My skin was irritated, red and bumpy. I called and all I was told was to use a moisturizer. Thanks! The esthetician didn’t even care enough to talk to me personally, I spoke with the receptionist. Never again. I think the woman’s name is Janell? If you go here for facial services, don’t see her. Be warned.

Critical: Quality, ValueI loved the staff that did my nail so this isn’t a bad review on her it was more of the color selection of nail polish. I had to settle for what they had. It was not worth $50. I’m sure they have other great service but if your going for a pedicure, I recommend going somewhere else.Service: Pedicure

I loved the staff that did my nail so this isn’t a bad review on her it was more of the color selection of nail polish. I had to settle for what they had. It was not worth $50. I’m sure they have other great service but if your going for a pedicure, I recommend going somewhere else. Pedicure

Critical: ProfessionalismI went to the salon again because of my great experience I had my first time. I took my 5 year old to get a haircut with Xotchil and she was not welcoming. My daughter was throwing a fit and Xotchil was giving us looks like we were crazy. The other stylists and clients were more friendly and understanding than she was. If she doesn’t have patience then she shouldn’t cut kids hair.I went to the salon again because of my great experience I had my first time. I took my 5 year old to get a haircut with Xotchil and she was not welcoming. My daughter was throwing a fit and Xotchil was giving us looks like we were crazy. …More

I went to the salon again because of my great experience I had my first time. I took my 5 year old to get a haircut with Xotchil and she was not welcoming. My daughter was throwing a fit and Xotchil was giving us looks like we were crazy. The other stylists and clients were more friendly and understanding than she was. If she doesn’t have patience then she shouldn’t cut kids hair.