Five Star Nails

Critical: Professionalism, Punctuality, QualityHad been a customer for a couple of years here. They would take long even with an appointment. But I still went back. But my last straw was that I was charged for a color change when it was not even my mistake. I had ask for matching mani and pedi. Clearly it was not the same color. Jenny’s response was will it’s the company‘s fault not mine. Well it wasn’t mine either. Not only did it take 4 hours for a mani and a pedi then I got charged for a color change that was not even my fault. Was talk to rudely about it and not even an apology. Never going there again.Services: Manicure, PedicureHad been a customer for a couple of years here. They would take long even with an appointment. But I still went back. But my last straw was that I was charged for a color change when it was not even my mistake. I had ask for matching mani …More

Had been a customer for a couple of years here. They would take long even with an appointment. But I still went back. But my last straw was that I was charged for a color change when it was not even my mistake. I had ask for matching mani and pedi. Clearly it was not the same color. Jenny’s response was will it’s the company‘s fault not mine. Well it wasn’t mine either. Not only did it take 4 hours for a mani and a pedi then I got charged for a color change that was not even my fault. Was talk to rudely about it and not even an apology. Never going there again.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI had the best nail experience here today! I was a little worried about it being out of my price range, but It was worth every penny. All I did was show Jenny a picture of a design I wanted and she replicated it quickly and flawlessly! I’ve never loved my nails so much. I highly recommend this place and will be going back very soon. Thank you Jenny!Service: ManicureI had the best nail experience here today! I was a little worried about it being out of my price range, but It was worth every penny. All I did was show Jenny a picture of a design I wanted and she replicated it quickly and flawlessly! I’ve …More

I had the best nail experience here today! I was a little worried about it being out of my price range, but It was worth every penny. All I did was show Jenny a picture of a design I wanted and she replicated it quickly and flawlessly! I’ve never loved my nails so much. I highly recommend this place and will be going back very soon. Thank you Jenny!

Critical: Professionalism, Punctuality, Quality, ValueI absolutely dislike the salon. I have gone there on several occasions, I always go in for nails and a pedicure. They would always put me for a pedicure first, then nails second but instead of doing my nails right after my pedi I had to wait in line again. Not only that Jenny the owner would bounce back from different clients and was doing my nails and two others next to me. I found that ridiculous no one has time to waste a whole day at the nail salon! Her response was to me “come when I have more time”. She should respect her customers time and not be rude to her customers. Never going there again!!I absolutely dislike the salon. I have gone there on several occasions, I always go in for nails and a pedicure. They would always put me for a pedicure first, then nails second but instead of doing my nails right after my pedi I had to …More

I absolutely dislike the salon. I have gone there on several occasions, I always go in for nails and a pedicure. They would always put me for a pedicure first, then nails second but instead of doing my nails right after my pedi I had to wait in line again. Not only that Jenny the owner would bounce back from different clients and was doing my nails and two others next to me. I found that ridiculous no one has time to waste a whole day at the nail salon! Her response was to me “come when I have more time”. She should respect her customers time and not be rude to her customers. Never going there again!!