Eternal Youth Medical Spa

Critical: Professionalism, QualityHorrible, before knowing how bad this spa was I recommended lots of family and friends to them. We all started getting lasered at this spa. NONE OF US SEE RESULTS! The staff is friendly but they rush a full body laser service and miss lots of areas! I did about 8 treatments and still don’t see progress! Save your money and go somewhere else!Horrible, before knowing how bad this spa was I recommended lots of family and friends to them. We all started getting lasered at this spa. NONE OF US SEE RESULTS! The staff is friendly but they rush a full body laser service and miss …More

Horrible, before knowing how bad this spa was I recommended lots of family and friends to them. We all started getting lasered at this spa. NONE OF US SEE RESULTS! The staff is friendly but they rush a full body laser service and miss lots of areas! I did about 8 treatments and still don’t see progress! Save your money and go somewhere else!

Critical: Communication, ProfessionalismI originally purchased several laser hair removal treatments. During my first treatment, I discussed Fraxel with them and actually spent a lot of money doing Fraxel with them also. My second laser hair removal treatment, I scheduled verbally with the woman at the desk. I’m a CEO- I live and die by my Google calendar and I ALWAYS verbally reconfirm anything someone schedules with me in person. Not to mention the fact that I verbally reconfirmed again at my next appointment the day I did Fraxel treatment. My calendar entry had the procedure, their phone number, their address, the lady’s name who did my treatments, everything- Do you honestly think I entered that much detail and didn’t put the time in right? Hmm. So I arrived for my appointment- and was promptly told that it was half an hour earlier. And then told they wouldn’t reschedule me for a month. I told her I had 2:30, she insisted it was at 2 and told me “We sent you an email”. Ok I understand that. But why would I even look at an appointment reminder email for something I have in my calendar AND verbally reconfirmed with your business multiple times on different days at different appointments? Funny that she couldn’t even consider that their entry of what they scheduled with me might have been wrong from what I was verbally told by them, more than once, on different days. I was actually really excited about my appointment, because I was going to consult with them about additional treatments. Guess they didn’t want my business. I most likely won’t be returning, and forfeiting my money already paid for laser hair removal. Super disappointed.I originally purchased several laser hair removal treatments. During my first treatment, I discussed Fraxel with them and actually spent a lot of money doing Fraxel with them also. My second laser hair removal treatment, I scheduled …More

I originally purchased several laser hair removal treatments. During my first treatment, I discussed Fraxel with them and actually spent a lot of money doing Fraxel with them also. My second laser hair removal treatment, I scheduled verbally with the woman at the desk. I’m a CEO- I live and die by my Google calendar and I ALWAYS verbally reconfirm anything someone schedules with me in person. Not to mention the fact that I verbally reconfirmed again at my next appointment the day I did Fraxel treatment. My calendar entry had the procedure, their phone number, their address, the lady’s name who did my treatments, everything- Do you honestly think I entered that much detail and didn’t put the time in right? Hmm. So I arrived for my appointment- and was promptly told that it was half an hour earlier. And then told they wouldn’t reschedule me for a month. I told her I had 2:30, she insisted it was at 2 and told me “We sent you an email”. Ok I understand that. But why would I even look at an appointment reminder email for something I have in my calendar AND verbally reconfirmed with your business multiple times on different days at different appointments? Funny that she couldn’t even consider that their entry of what they scheduled with me might have been wrong from what I was verbally told by them, more than once, on different days. I was actually really excited about my appointment, because I was going to consult with them about additional treatments. Guess they didn’t want my business. I most likely won’t be returning, and forfeiting my money already paid for laser hair removal. Super disappointed.