Dazzle Nails

Critical: Professionalism, Punctuality, QualityI usually don’t write reviews but this was probably one of the worst experiences I’ve ever had with a nail shop. I came in for just a soak off and ended up waiting over an hour to be seated and I only got seated when I did because she tried to service a family of five before me. Then it took another hour to soak off my nails because she was servicing people who came in way after me causing me to miss my real nail appointment. If you want quick, good or attentive service this is definitely not the place to come.I usually don’t write reviews but this was probably one of the worst experiences I’ve ever had with a nail shop. I came in for just a soak off and ended up waiting over an hour to be seated and I only got seated when I did because she tried …More

I usually don’t write reviews but this was probably one of the worst experiences I’ve ever had with a nail shop. I came in for just a soak off and ended up waiting over an hour to be seated and I only got seated when I did because she tried to service a family of five before me. Then it took another hour to soak off my nails because she was servicing people who came in way after me causing me to miss my real nail appointment. If you want quick, good or attentive service this is definitely not the place to come.

Critical: ProfessionalismI went for a basic pedicure. Additional services that I did not ask for were added on. When I went to pay expecting to pay a certain amount the amount displayed on the screen was much more. I told the man I asked for a basic pedicure which costs less than the amount being displayed on the screen. When I notified the man of this he listed the additional services that I did not ask for. I didn’t want to make a scene/ or combat him so I just paid scared of what others would think of me if I said something. After thinking it over I realized that I had been cheated. Went back and kindly explained the situation to the first employee that came up to me. To which their response was “Okay sorry. What do you want us to do about it?” In a condescending tone, and basically saying they wouldn’t refund that extra amount charged. To get me to leave they gave me a 10% discount card which is literally nothing. If a service costs $30 that is only $3. So, nothing. They should only do services that are asked for and inform customers when adding additional services of the extra charge and what that charge is.Very displeased with the situation and how they handled it and cheated me.Service: PedicureI went for a basic pedicure. Additional services that I did not ask for were added on. When I went to pay expecting to pay a certain amount the amount displayed on the screen was much more. I told the man I asked for a basic pedicure which …More

I went for a basic pedicure. Additional services that I did not ask for were added on. When I went to pay expecting to pay a certain amount the amount displayed on the screen was much more. I told the man I asked for a basic pedicure which costs less than the amount being displayed on the screen. When I notified the man of this he listed the additional services that I did not ask for. I didn’t want to make a scene/ or combat him so I just paid scared of what others would think of me if I said something. After thinking it over I realized that I had been cheated. Went back and kindly explained the situation to the first employee that came up to me. To which their response was “Okay sorry. What do you want us to do about it?” In a condescending tone, and basically saying they wouldn’t refund that extra amount charged. To get me to leave they gave me a 10% discount card which is literally nothing. If a service costs $30 that is only $3. So, nothing. They should only do services that are asked for and inform customers when adding additional services of the extra charge and what that charge is.