Cost Cutters

Critical: QualitySo I took my son here last night for his night before the first day of school haircut. Generally we use a local barber in Winsted, but they closed earlier than I got out of work so we had to find somewhere else to get his hair done. We honestly should’ve saved the $16 and done his hair ourselves. My poor boy received the worst haircut I personally have ever seen. My wife can cut his hair better and she has zero professional training. He kept commenting that it didn’t look right while she was cutting his hair (he’s 8), but she kept assuring him it would be fine in the end… It wasn’t. It took about 40 minutes to hack his hair up, and then at the end she had the audacity to ask me if I wanted to “put any more on the card” when it came time for me to pay. I’m always a generous tipper, but they were lucky I was in a rush to pick up my daughter otherwise I would’ve thrown a stink and refused to pay for what they did to his hair nevermind tip. Don’t get me wrong everyone was nice and friendly, but I’m not remotely exaggerating when I say it was the worst haircut I’ve ever seen. They cut a lightning bolt into his hair that looked like a W (something his other barber does perfectly every time), and it even blended into his part making it look even more ridiculous. Luckily my wife was able to fix his hair, but it took as long as it normally would’ve to give him a full haircut, so we honestly flushed that $16 right down the drain. My opinion, if you want a professional haircut, don’t go here.Service: HaircutSo I took my son here last night for his night before the first day of school haircut. Generally we use a local barber in Winsted, but they closed earlier than I got out of work so we had to find somewhere else to get his hair done. We …More

So I took my son here last night for his night before the first day of school haircut. Generally we use a local barber in Winsted, but they closed earlier than I got out of work so we had to find somewhere else to get his hair done. We honestly should’ve saved the $16 and done his hair ourselves. My poor boy received the worst haircut I personally have ever seen. My wife can cut his hair better and she has zero professional training. He kept commenting that it didn’t look right while she was cutting his hair (he’s 8), but she kept assuring him it would be fine in the end… It wasn’t. It took about 40 minutes to hack his hair up, and then at the end she had the audacity to ask me if I wanted to “put any more on the card” when it came time for me to pay. I’m always a generous tipper, but they were lucky I was in a rush to pick up my daughter otherwise I would’ve thrown a stink and refused to pay for what they did to his hair nevermind tip. Don’t get me wrong everyone was nice and friendly, but I’m not remotely exaggerating when I say it was the worst haircut I’ve ever seen. They cut a lightning bolt into his hair that looked like a W (something his other barber does perfectly every time), and it even blended into his part making it look even more ridiculous. Luckily my wife was able to fix his hair, but it took as long as it normally would’ve to give him a full haircut, so we honestly flushed that $16 right down the drain. My opinion, if you want a professional haircut, don’t go here.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI’ve been coming here ever since I moved to Torrington CT in 2007 . First thing they ever did was dye my hair , my natural color was already showing and they matched it perfectly was there for about 2 hours and it only cost the 50 dollars I was thrilled . I get my hair trimmed there all the time , I have never had a bad hair cut from them ever , they are also very honest with me about what I need done . My hair is longer than it has been in years and it is all because they help me keep the split ends at bay. These people are awesome . I don’t know why so many people are unhappy , if you are going to change your mind in the middle of it or if you aren’t clear about what you are looking for then of course you will be unhappy . Make sure you know what you want and explain it in detail , show pictures from their books if you have too and you won’t be disappointed . As for timing , every business has days where they are a bit behind . I’ve always been very happy with this place . Thank you for all the great years of service Cost Cutters I’ll be coming in again real soon !Service: HairstylingI’ve been coming here ever since I moved to Torrington CT in 2007 . First thing they ever did was dye my hair , my natural color was already showing and they matched it perfectly was there for about 2 hours and it only cost the 50 dollars I …More

I’ve been coming here ever since I moved to Torrington CT in 2007 . First thing they ever did was dye my hair , my natural color was already showing and they matched it perfectly was there for about 2 hours and it only cost the 50 dollars I was thrilled . I get my hair trimmed there all the time , I have never had a bad hair cut from them ever , they are also very honest with me about what I need done . My hair is longer than it has been in years and it is all because they help me keep the split ends at bay. These people are awesome . I don’t know why so many people are unhappy , if you are going to change your mind in the middle of it or if you aren’t clear about what you are looking for then of course you will be unhappy . Make sure you know what you want and explain it in detail , show pictures from their books if you have too and you won’t be disappointed . As for timing , every business has days where they are a bit behind . I’ve always been very happy with this place . Thank you for all the great years of service Cost Cutters I’ll be coming in again real soon !