California Cosmetics

Positive: Communication, Professionalism, QualityAbsolutely loved my experience here today! Dr. Ranat did my lips and she did an amazing job! She was very personable and made me feel relaxed and beautiful. Every one in the Corona office was so nice and the space was CLEAN. Highly recommend you will not regret it.

Absolutely loved my experience here today! Dr. Ranat did my lips and she did an amazing job! She was very personable and made me feel relaxed and beautiful. Every one in the Corona office was so nice and the space was CLEAN. Highly recommend you will not regret it.

Positive: Communication, ProfessionalismI’ve been going to California cosmetics for a couple of years just retouching my lips. Their staff is always amazing and the best. The only reason I gave it 4 stars instead of 5 is because this last time I went in I paid for the keyhole pout and left without any of the results I wanted. I called back and the had me go in for a follow up and they put some dissolver in the middle of my lips to achieve this look, still no keyhole pout that I asked for. They said that it was because I had filler previously, which is understandable but I’ve only had filler twice before within the last 5 years. Also I feel like my lips are uneven I thought they could do something about that but my nurse said she can’t fix the asymmetric look of my lips. I thought that’s what they can do there.I’ve been going to California cosmetics for a couple of years just retouching my lips. Their staff is always amazing and the best. The only reason I gave it 4 stars instead of 5 is because this last time I went in I paid for the keyhole …More

I’ve been going to California cosmetics for a couple of years just retouching my lips. Their staff is always amazing and the best. The only reason I gave it 4 stars instead of 5 is because this last time I went in I paid for the keyhole pout and left without any of the results I wanted. I called back and the had me go in for a follow up and they put some dissolver in the middle of my lips to achieve this look, still no keyhole pout that I asked for. They said that it was because I had filler previously, which is understandable but I’ve only had filler twice before within the last 5 years. Also I feel like my lips are uneven I thought they could do something about that but my nurse said she can’t fix the asymmetric look of my lips. I thought that’s what they can do there.

Positive: Communication, Professionalism, QualityIm a first time patient here, I never write reviews but this one is most necessary! Thank you so much Dani for being so kind and sweet! And especially for answering all my questions! You informed me with so much knowledge for all my beauty needs and made me feel so comfortable and welcoming! Your the best! You did an amazing hydrafacial! Staff is awesome as well!Im a first time patient here, I never write reviews but this one is most necessary! Thank you so much Dani for being so kind and sweet! And especially for answering all my questions! You informed me with so much knowledge for all my beauty …More

Im a first time patient here, I never write reviews but this one is most necessary! Thank you so much Dani for being so kind and sweet! And especially for answering all my questions! You informed me with so much knowledge for all my beauty needs and made me feel so comfortable and welcoming! Your the best! You did an amazing hydrafacial! Staff is awesome as well!

Critical: Communication, ProfessionalismTheir nurses are great. Precise and good at their job. What is NOT okay is to hold your customers to a standard of promptness, financial deposit of $100 to secure your slot, cleanliness(we are still in a pandemic) but not provide reasonable time and or accommodations. Looks like they are under staff for my 3rd and final time. This isn’t a nail salon where you can quote 20 min waits, pick a color and have a seat. This is a medical professional spa office. I, the customer, am asked to be 15 minute early to my appointment but i am not met with the same consideration. I waited over an hour to be “welcomed in” with only an apology. I am an adult with commitments who works full time with responsibilities. I don’t have a causal 2-3 hours to wait. Do not take walk in or allow customers to add to their time and services. The staffing model is obviously an issue. I’ve always wait 30-40 minutes to be seen. I too care to have a clean environment before entered the procedure room (pandemic or not). I am the average consumer who is willing to spend 1k on my services rendered. No i don’t have 500k followers. So maybe I’m not met with same respect. There are way too many cosmetic spots in Southern California than to treated as inconsequential. Again, i followed up through their texting platform after 45 minutes of waiting in my car. . 30 MORE minutes later I reach out for further communication. It’s just not right. Allergan will also be made aware. Big pharmaceutical probably doesn’t care either.Last time I was here (Corona location) they kept their personal food and drink products in the SAME REFRIGERATOR as their injectables. OSHA, is this okay?? No one followed up with me on that one either. I had to ask for their store managers email before getting a reply. Don’t go to Newport Beach or the Corona office unless you’re a stay at home wife who has 3 hours of leisure time and don’t make plans or commitments within 1-2 hours of your appointment time.Their nurses are great. Precise and good at their job. What is NOT okay is to hold your customers to a standard of promptness, financial deposit of $100 to secure your slot, cleanliness(we are still in a pandemic) but not provide …More

Their nurses are great. Precise and good at their job. What is NOT okay is to hold your customers to a standard of promptness, financial deposit of $100 to secure your slot, cleanliness(we are still in a pandemic) but not provide reasonable time and or accommodations. Looks like they are under staff for my 3rd and final time. This isn’t a nail salon where you can quote 20 min waits, pick a color and have a seat. This is a medical professional spa office. I, the customer, am asked to be 15 minute early to my appointment but i am not met with the same consideration. I waited over an hour to be “welcomed in” with only an apology. I am an adult with commitments who works full time with responsibilities. I don’t have a causal 2-3 hours to wait. Do not take walk in or allow customers to add to their time and services. The staffing model is obviously an issue. I’ve always wait 30-40 minutes to be seen. I too care to have a clean environment before entered the procedure room (pandemic or not). I am the average consumer who is willing to spend 1k on my services rendered. No i don’t have 500k followers. So maybe I’m not met with same respect. There are way too many cosmetic spots in Southern California than to treated as inconsequential. Again, i followed up through their texting platform after 45 minutes of waiting in my car. . 30 MORE minutes later I reach out for further communication. It’s just not right. Allergan will also be made aware. Big pharmaceutical probably doesn’t care either.