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Day spa offering massages, manicures & pedicures, facials, laser hair removal & more.
Located In: Queens Boulevard Towers Condominium
Address and Contact Information
Address: 92-29 Queens Blvd, Rego Park, NY 11374
Phone: (917) 737-1177
Website: http://cloud9nyc.com/
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Reviews
Astro Seeker
No English speaking nail technicians. This cute girl butchered my nails. I was in pain for 3 days.
… morequeens tower
I found Body Care on Google. Their massage cost $170, but when I called I found out that they are running $85 promotion for massage or facial! I ended up purchasing both over the phone for $150 (got a confirmation email)
… moreTetiana Berriors
I absolutely love this place. Everything from the ambience to the customer service and of course the massage were five stars. I called and made a reservation 2 days in advance for an hour deep tissue hot stone massage. The receptionist asked if I had a gender preference. The day before my appointment the spa send a reminder email for me.
… moreNoureddine, New York City
This past Monday, I had a massage appointment at 4PM. Coming straight from work [JFK], I realized that the traffic will affect my commute time. At 15:45, when I was only two miles from the location, I placed a courtesy call to the front desk to advise that I ‘might’ run a bit late, but it would be 10 minutes at most. As a matter of fact, I reached the place with less than minutes after 4PM (possibly 7). The lady masseuse ‘finished’ me at 16:00 sharp, more precise than a Swiss clock. This ‘exaggerated’ precision for a first-time customer was not – honestly – my main concern. It was the massage I’ve received. I know that not all massage therapist were “born equal”, but at the Body & Care Laser Spa, I was assigned a massage therapist who gave me the most UN-memorable experience. It was not the worst massage ever, but definitely nothing that would make a first customer return for a massage or any other Spa service for that matter. I won’t go back.
… moreKatya G
This was the absolute worst experience I have had with a business. They are extremely unprofessional and do not know how to work with their clients. I booked a couples massage from Groupon for me and my boyfriend with this establishment. My boyfriend made an appointment and we arrived early, coming from Long Island. As soon as we arrived we were told that the place was overbooked and that we had gotten a call and had not picked up. I would like to point out that it was one phone call, from a random phone number, and no voicemail was left, so they let us come all the way there before telling us that they cannot take us. I was understanding and we rescheduled even though I had gotten out of work for that massage. So the second time we came we were 20 minutes late and we called in advance to warn them, and when we got there we were told that we could not get a massage. We were met with a receptionist who started telling me that “these things happen, we’ve had clients who pay 300 dollars for a massage and lose the appointment”…meaning it happens often. I asked if we could reschedule because I wouldn’t even have been in this position if it weren’t for her poor scheduling. She said “oh…well we probably don’t have anything that you’ll be able to make”, this infuriated me because she was not willing to even show me a schedule. Eventually I convinced to her show me any available appointments and took the soonest one that was available for a couple. This appointment was at a completely different location…
… moreNaomi Batista
I went for a couple massage and facial with my boyfriend and the service was great! The receptionist was very nice and so were the two ladies who attended us during massage. I found a special on groupon but still came out a little pricey because you still have to pay for 10$ taxes and 30$ tips for each person. Overall, the service was great.
… moreOlga Novojilov
The massage was really good! Very relaxing and helped with my back pain! The place is very clean, with nice music and great atmosphere. The only thing I did not like, is the additional charges they have for every extra little thing like strength of the massage, etc. I went there with a gift Groupon, plus they charged $40 in addition to the Groupon. I would love to come back but I don’t think I’m ready to pay the full price of $170 for a regular massage.
… moreM G
I had a couples massage with facial last week.
… moregrace hua
I bought three treatment for laser hair removal on large area for $85 from Groupon. When I booked the appointment in Body and Care Spa website they required to put the Groupon voucher #. So I did it. The appointment date supposed to be on 6/2. On June 1st. the receptionist called to to reconfirm the appointment and told me that there will be a $55 tax apply because tax is charge base on the regular price which I never heard of it, I went to two laser hair removal in other place before and they only charged tax on the Groupon price. So I said why should I pay for the tax I didn’t buy for that price, and the receptionist immediately said ok your appointment for tomorrow will be cancelled.
… moreCarmen Desueza
I’m not sure what the negative reviews are about. Maybe they are people who have a personal vendetta about the place, because I LOVED IT. The environment was soothing, calming, and relaxing. The staff was friendly, helpful, and considerate. The massage was AMAZING!!! I wished it would have gone on FOREVER. The facial was awesome too. After I left the place I felt so relaxed, calm, at peace, and overall happy. I felt alert and conscious. I LOVE THIS PLACE AND I AM DEFINITELY COMING BACK!
… more