Critical: ProfessionalismThe one time I’ve been to BlueBird earlier this year I was very happy with how my hair turned out, so this review is not in regards to the services they offer, but in regards to their customer service over the phone. A few days ago when I was trying to schedule an appointment for a future coloring job, the receptionist I spoke to on the phone was so off-putting and rude I am honestly turned off from ever coming back to this salon. I don’t mind spending a pretty penny on my hair, but I’m not going to support a salon when a quarrelsome scheduler makes you feel uncomfortable and that you’re wasting their time for simply trying to make an appointment and asking questions like who she’d recommend for hair coloring services (since the girl I originally saw, Paige, no longer is working there). With the other great salons in the area, I will be taking my business elsewhere where there’s no need to deal with the sass & pretentiousness.The one time I’ve been to BlueBird earlier this year I was very happy with how my hair turned out, so this review is not in regards to the services they offer, but in regards to their customer service over the phone. A few days ago when I …More
The one time I’ve been to BlueBird earlier this year I was very happy with how my hair turned out, so this review is not in regards to the services they offer, but in regards to their customer service over the phone. A few days ago when I was trying to schedule an appointment for a future coloring job, the receptionist I spoke to on the phone was so off-putting and rude I am honestly turned off from ever coming back to this salon. I don’t mind spending a pretty penny on my hair, but I’m not going to support a salon when a quarrelsome scheduler makes you feel uncomfortable and that you’re wasting their time for simply trying to make an appointment and asking questions like who she’d recommend for hair coloring services (since the girl I originally saw, Paige, no longer is working there). With the other great salons in the area, I will be taking my business elsewhere where there’s no need to deal with the sass & pretentiousness.