Cali Nails

Critical: Professionalism, QualityI took my husband to get a foot massage and pedicure to Cali’s Nails for his birthday and this visit was not pleasant at all. I purchased the Milk and Honey Foot Pedicure for $50. My husband came back to the car disgruntled and I asked why? He pulled his shoes off and showed how the nail tech did such an unprofessional job on his feet! I went back in to speak with “T” (the owner of the nail shop) and he stated how the tech was done. I explained to him that his cuticles aren’t even done and he has old skin hanging from the side of his toes! His nails aren’t polished with a clear coat and for $50, I would at least think he’ll have oil or lotion applied to his feet and legs. I kindly asked if this could be fixed? “T” reached in his drawer, handed me $20 and said don’t ever come back again! I patronized his business for 6 months moving to this area from Chicago and referred three new clientele customers to his business. It’s a shame that I asked if this could be fixed and his resolution was to tell us to never come back. We weren’t disrespectful, irate or out of order and this was the FINAL resolution on how he (the owner) handled this! Please take your money else where because CUSTOMER SERVICE GOES A LONG WAY!I took my husband to get a foot massage and pedicure to Cali’s Nails for his birthday and this visit was not pleasant at all. I purchased the Milk and Honey Foot Pedicure for $50. My husband came back to the car disgruntled and I asked why? …More

I took my husband to get a foot massage and pedicure to Cali’s Nails for his birthday and this visit was not pleasant at all. I purchased the Milk and Honey Foot Pedicure for $50. My husband came back to the car disgruntled and I asked why? He pulled his shoes off and showed how the nail tech did such an unprofessional job on his feet! I went back in to speak with “T” (the owner of the nail shop) and he stated how the tech was done. I explained to him that his cuticles aren’t even done and he has old skin hanging from the side of his toes! His nails aren’t polished with a clear coat and for $50, I would at least think he’ll have oil or lotion applied to his feet and legs. I kindly asked if this could be fixed? “T” reached in his drawer, handed me $20 and said don’t ever come back again! I patronized his business for 6 months moving to this area from Chicago and referred three new clientele customers to his business. It’s a shame that I asked if this could be fixed and his resolution was to tell us to never come back. We weren’t disrespectful, irate or out of order and this was the FINAL resolution on how he (the owner) handled this! Please take your money else where because CUSTOMER SERVICE GOES A LONG WAY!