Critical: Professionalism, Quality, ValueShowed the nail tech the color is was going for (a navy that is pictured) and she helped me pick a color that she assured me would be close. After doing 1 nail, I told her I wasn’t sure about it and asked to look at the colors again to choose a new one. She INSISTED I use the color she chose and closed the book telling me to trust her.After finishing my nails, they turned out a cobalt purple (pictured). I went to my car and called and they said they would redo them a different color no problem. I get in the salon and the receptionist is extremely rude from the beginning because I came back, telling me I should have told them after 1 nail that I didn’t like the original color because now they have to redo them and it takes a lot of their time. Let me remind you, I asked to look at the book after my first mail was done and the tech shut the book and told me to trust her.As I’m waiting for the tech to finish the pedicure she was doing, I could hear her talking about me to the customers nails she was working on, as she wasn’t 10 feet away from me. I watched her the entire time until she looked my way embarrassed because she saw that I was watching her.I’m very appreciative that they redid my manicure, however it is the worst looking manicure I’ve ever had because she wanted me out of there. She didn’t care what they looked like. The ones she did originally looked amazing.I just had a baby and was looking forward to getting time to myself, but this was a nightmare.I will never be back. What a waste.Service: Gel manicuresShowed the nail tech the color is was going for (a navy that is pictured) and she helped me pick a color that she assured me would be close. After doing 1 nail, I told her I wasn’t sure about it and asked to look at the colors again to …More
Showed the nail tech the color is was going for (a navy that is pictured) and she helped me pick a color that she assured me would be close. After doing 1 nail, I told her I wasn’t sure about it and asked to look at the colors again to choose a new one. She INSISTED I use the color she chose and closed the book telling me to trust her.