Eulana “Lana” Ward
Kume Spa was everything. I really enjoyed myself and will be retuning monthly. The front desk receptionist was very friendly and knowledgeable about the spa.
… moreLe’Shawn Payton
I drive from San Jose to visit this spa and it’s worth every mile. This last visit I had cupping done and a body scrub. I love Body Scrubs and Tiffany did a great job! I can’t wait to book again.
… moreHannah Peters
I had a full body massage with hot stones added on. The masseuse did a wonderful job addressing the areas i wanted to focus on and asked me how much pressure I wanted. The space was calming and quiet, and all the staff were friendly and welcoming. Definitely will be returning soon!
… moreStephanie Owen
I really wanted to like this place. Unfortunately, the massage was one of the worst. I do not recommend anyone come here. I believe they are still in business because of their high foot traffic location. Do yourself a favor, save your money and book a massage somewhere else. I would give them zero stars if I could but I would give one star for their attempt to switch massage therapists. However that person was equally as incapable. I seriously left it feeling more stressed.
… moreJérémy Jouanne
During my mom’s massage, the AC noise was very disturbing (not appropriate for a massage) the overall experience was average. Tina massaged my mom’s feet for not even 30min (feels like she was in a hurry to leave…) –> 50min instead of a paid service for 60min… it was not relaxing.
… moreSev Sultan
My first impression with the staff members was very unpleasant. They were charging my credit card before my service started and when I had my service there was another problem. The masseuse did not have a professional experience, a license (as I found out later) and was shaking during my therapy session. I let it go and left my notice to the manager. She never respond back to me. I found it to be very careless and unprofessional to treat new customers this way. Never go to this place. It’s scam.
… moreWing Poon
Their website clearly states their introductory price for a massages (down to the specific type), but yet when I called, they claimed there was a $10 upcharge to what they advertised. On top of that, having already broken the customer’s trust, they wanted a credit-card to secure the booking, which is non-customary.
… moreElizabeth Patton
I love kume, often I get different massage therapists and I truly haven’t had a bad one. The front staff is always super kind and pleasant as well and their tea is delicious
… moreTiffany Brown
The place was decorated beautifully, so I had high hopes. My masseuse was Ken, an older man. The massage would start off below average and then he’d remember what he’s supposed to do and do it slightly better. Ok massage for a Groupon, don’t pay regular price.
… moreS. K. Lee
The massage was ok for the shoulders. But only 25 minutes was spent on the feet. And he was very distracted, looking at the clock, tired or all of the above. It was barely any pressure. I paid $76.00 including a $3 tip for something that was really really not worth it. I told the woman at the front and she offered nothing, no apologies, no refund.
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