Mystique Nails & Spa

  3.8 – 214 reviews   • Nail salon

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Have a relaxing time and be more beautiful after enjoying high-end services at one of the best nail salons in Louisville: Mystique Nails & Spa! Located conveniently in Louisville, KY 40217, our nail salon is proud to deliver the highest quality for each of our services. Our goal at Mystique Nails & Spa is to make you feel good about choosing us. We offer exceptional customer service in a wonderfully warm and inviting atmosphere. Each treatment is tailored especially to the client’s individual needs. You will experience a unique atmosphere where you can relax and unwind with friends. We understand the importance of maintaining a healthy, safe environment for all of our valued guests.

Mystique Nails & Spa 40217

Appointments: gocheckin.net

Hours

Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM
Saturday10 AM–6 PM
SundayClosed

Services

Nail Salon
Acrylic nails
Gel manicures
Manicure
Nail art
Pedicure
Waxing
Eyelash Extension
Manicure & Pedicure
Nail Enhancements
Nails Design
Waxing
Beauty Salon
Body waxing
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Address and Contact Information

Address: 3009 Poplar Level Rd, Louisville, KY 40217

Phone: (502) 785-4078

Website: https://mystiquenailsspalouisville.com/

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Last Updates

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Reviews

Becky
Have been here on and off for a few years! Recently I have had TRACY do my nails and she is absolutely amazing, she did my eyebrow waxing too which was outstanding ! Did some super cute nail art today that I just love, thank you to the professional lady that did the design!!! Thank you Tracy, I will be back in a few weeks!!!
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Raygina Jones
Great staff, clean and reasonably priced. The issue is that within a day of getting dip my nails are cracking, chipping, raising and splitting. This has happened the last 3 times. I have had different techs each time and I tell them the issue, and yet it still happens. I have tried a new place twice now and haven’t had an issue. Either they aren’t doing something right or their products used are bad. Pedicure with regular polish is great.
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Elizabeth Ryan
This salon has decreased in quality after the new management took over. I had an appointment scheduled for 12:00. I was 10 minutes late due to weather conditions. My technician admitted to me that they sat someone after I was 5 minutes late. Per contract it was my understanding that appointments are held for 15 minutes and then cancelled. This nail tech has worked with me for years and never have I not shown up for an appointment. I waited 45 minutes to be sat. When I asked the nail tech about honoring my appointment they were very rude and said they just need to make money. I understand, but to me it’s extremely unprofessional to sit someone 5 minutes into a reliable client being late. Plus customer service is downhill. My nail tech didn’t even offer me a complimentary beverage supposed to be offered during my wait of service or pedicure. Quality of services has decreased as well. After nearly a decade it’s time to look for a new salon. I would reconsider if customer service improves.
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Allison Riggs
Are appointments just a suggestion at this point? I had a 12:45 appointment and wasn’t taken until 20 minutes past my appointment time. I made the appointment so that I knew I’d have time to get the rest of my appointments done during the day, and of course this made me late for everything else. If you’re going to come here, don’t bother making an appointment— they’ll take other people in front of you anyway. And not apologize for it.
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Boris Win
Best nail salon i found on Louisville. The staff are so welcoming and they offer so much services for a good price.!!!! Would recommend anyone who wants to find a forever salon in Louisville. Manicure, Gel manicures, Pedicure
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Cornbread Jenkins
They always do a good job. They are polite and very nice. The only place I go to get my nails done! Acrylic nails, Nail designs, Manicure, Gel manicures, Nail art, Stiletto nails, Body waxing
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Quincy Riley
It was amazing! Specifically Evelyn. Very careful wit my nails and made them shine bright! I’m overly pleased with my end result Pedicure
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Madison Elizabeth
Critical: Cleanliness, Professionalism, Quality, Valueif i could give 0 stars i absolutely would. nail artist was extremely rough with my gel manicure, cut my finger and made it bleed and then used glue of all things on my skin to stop the bleeding after i said it was fine. my sister had a marble design she wanted and her nail artist basically just said she’s not doing it. claimed it was “powder” she needed to do the design (which isn’t true. we’ve had marble done before, this lady just didn’t want to do it.) you would expect for a place to have prices so high to be good at what they do and know how to do designs but i guess not. she also asked for her nails to be cut down with a rounded shape, to which they’re sharp nails and weren’t cut down what so ever. then charged her for nail repair for a nail that didn’t need repair. the service was terrible and the prices for this place are NOT worth it. the Gel color selection was disgusting, glue everywhere and very unorganized as if they’ve had the same set since they opened the store. this place used to be so much better when they first opened and they’ve just gone down hill. the prices would be worth it if you got what you asked for.Services: Acrylic nails, Manicure, Gel manicures, Nail artif i could give 0 stars i absolutely would. nail artist was extremely rough with my gel manicure, cut my finger and made it bleed and then used glue of all things on my skin to stop the bleeding after i said it was fine. my sister had a …More
if i could give 0 stars i absolutely would. nail artist was extremely rough with my gel manicure, cut my finger and made it bleed and then used glue of all things on my skin to stop the bleeding after i said it was fine. my sister had a marble design she wanted and her nail artist basically just said she’s not doing it. claimed it was “powder” she needed to do the design (which isn’t true. we’ve had marble done before, this lady just didn’t want to do it.) you would expect for a place to have prices so high to be good at what they do and know how to do designs but i guess not. she also asked for her nails to be cut down with a rounded shape, to which they’re sharp nails and weren’t cut down what so ever. then charged her for nail repair for a nail that didn’t need repair. the service was terrible and the prices for this place are NOT worth it. the Gel color selection was disgusting, glue everywhere and very unorganized as if they’ve had the same set since they opened the store. this place used to be so much better when they first opened and they’ve just gone down hill. the prices would be worth it if you got what you asked for.
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Kenya Harris
My first time and the people were super friendly and polite nicely decorated. I will definitely come back. Gel manicures
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Victoria Bear
first off, the ladies that work there are extremely rude and are not understanding at all. my brother goes there to get his nails and wax done on his face, he usually gets his eyebrows but for prom we needed the package of lip, chin, and eyebrows. they made me pay $47 for waxing his eyebrows, under his chin, didn’t wax his lip because they said it was too thick when they’ve waxed his lip before they just didn’t want to do it, and his cheeks. she charged us an extra $13 and didn’t even get all the hair off his face. this business is a fraud and will get any money as they can off of you! be careful and know your salons!! also talked to them on the phone about it and they were just absolutely rude and told us to never come back so just shows how much they really care about their customers.
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