Cheveux Salon & Day Spa

Critical: Professionalism, QualityLiterally the worst experience ever. My hair had to be re done at a different salon, no refund, and the management screamed at me on the phone like a wild animal and hung up on me while I was trying to explain my side. She had absolutely no interest in hearing my side or even taking any accountability whatsoever that her stylist did a horrific job. She accused me of “harassing and threatening the staff” because I said I needed to speak with a manager and wanted a full refund. Super embarrassing and unprofessional! My hair looked like it had been done by someone still in school. Definitely not worth the 230 dollars I was charged. Not only was my color awful but my cut was just as bad.The stylist allowed me to leave knowing how awful my hair looked but insisted it looked great to get me out the door. Then after I left the stylist texted me that she under charged me and I needed to call back and pay more money (which I immediately did). It wasn’t until I got home that I realized how awful it looked. It wasn’t until a few days later after I had washed / dried it that I noticed the cut was botched. It had chunks of hair missing all over my head and none of the layers were blended. I was denied a refund because the manager said it wasn’t their fault that I didn’t like it. All around awful experience and would not recommend!Services: Hair coloring, Hairstyling, HaircutLiterally the worst experience ever. My hair had to be re done at a different salon, no refund, and the management screamed at me on the phone like a wild animal and hung up on me while I was trying to explain my side. She had absolutely no …More

Literally the worst experience ever. My hair had to be re done at a different salon, no refund, and the management screamed at me on the phone like a wild animal and hung up on me while I was trying to explain my side. She had absolutely no interest in hearing my side or even taking any accountability whatsoever that her stylist did a horrific job. She accused me of “harassing and threatening the staff” because I said I needed to speak with a manager and wanted a full refund. Super embarrassing and unprofessional! My hair looked like it had been done by someone still in school. Definitely not worth the 230 dollars I was charged. Not only was my color awful but my cut was just as bad.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLooking for a new hairdresser, I decided to try Chevaux. They have convenient parking in the back. I walked in and was greeted by Abby. She is a sweetheart. The hairdresser, Sunghee, introduced herself and took me back. The salon is clean and modern with lots of space and good music. Everyone there buzzes around efficiently doing their part like a well-oiled machine. I never saw hair on the floor or towels lying around. I got color, highlights, a cut and blow dry. I have wiry, coarse hair. I walked out with silky, smooth hair in the exact color and cut I asked for. Thank you, Sunghee, I love the results, so I will be making this my permanent hair salon. It is a great place!Services: Hair coloring, Hair highlighting, Hairstyling, HaircutLooking for a new hairdresser, I decided to try Chevaux. They have convenient parking in the back. I walked in and was greeted by Abby. She is a sweetheart. The hairdresser, Sunghee, introduced herself and took me back. The salon is clean …More

Looking for a new hairdresser, I decided to try Chevaux. They have convenient parking in the back. I walked in and was greeted by Abby. She is a sweetheart. The hairdresser, Sunghee, introduced herself and took me back. The salon is clean and modern with lots of space and good music. Everyone there buzzes around efficiently doing their part like a well-oiled machine. I never saw hair on the floor or towels lying around. I got color, highlights, a cut and blow dry. I have wiry, coarse hair. I walked out with silky, smooth hair in the exact color and cut I asked for. Thank you, Sunghee, I love the results, so I will be making this my permanent hair salon. It is a great place!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI took my five year old in for a last minute appointment with an impossible matted section of hair. They were able to accommodate the appointment. I cannot say enough good things about Sunghee patients, precision, and expertise. The entire experience was wonderful and my daughters hair looks great!

I took my five year old in for a last minute appointment with an impossible matted section of hair. They were able to accommodate the appointment. I cannot say enough good things about Sunghee patients, precision, and expertise. The entire experience was wonderful and my daughters hair looks great!